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Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • richwood1
  • Visitor
  • 283211 Views
  • 833 replies
  • 89 likes
  • Account
  • 283211 Views
  • 833 replies
  • 89 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1134399 Views
  • 118 replies
  • 107 likes
  • Account
  • 1134399 Views
  • 118 replies
  • 107 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maroryx
  • Visitor
  • 76343 Views
  • 64 replies
  • 9 likes
  • Account
    Login
    Premium
  • 76343 Views
  • 64 replies
  • 9 likes

Offline Music

I have an offline account . But it's impossible to load the music for the offline modud.

  • Casual Listener
  • I have an offline account . But it's impossible to load the music for the offline modud.
  • KatesHere
  • Community Legend
  • 97 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 97 Views
  • 1 replies
  • 0 likes

Unused family code doesnt work

Ok so me and my cousin wanted to use spotify family as a way to save money. Somehow he ditched me and i cancelled my subscription. Now we want to try again, but somehow the code doesnt work anymore. It appears this account does not have an associated...

  • Casual Listener
  • Ok so me and my cousin wanted to use spotify family as a way to save money. Somehow he ditched me and i cancelled my subscription. Now we want to try again, but somehow the code doesnt work anymore.&...
  • KatesHere
  • Community Legend
  • 117 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Premium
    Security
    Subscription
  • 117 Views
  • 1 replies
  • 0 likes

[Android][Windows][FR] problème à-propos du rafraîchissement de photo profil

Bonjour à tous j'ai un problème avec le rafraîchissement de ma photo profil de spotify, le problème ses que première choses je sais pas comment mettre une photo profil mise à pare si tu te connecte à facebook sa va mettre automatiquement ta photo pro...

  • Newbie
  • Bonjour à tous j'ai un problème avec le rafraîchissement de ma photo profil de spotify, le problème ses que première choses je sais pas comment mettre une photo profil mise à pare si tu te connecte à...
  • KatesHere
  • Community Legend
  • 153 Views
  • 1 replies
  • 0 likes
  • 153 Views
  • 1 replies
  • 0 likes

Account email and password has been changed (account compromised)

Hi, so this isn't my actual account as it has been compromised, the other day as I was listening to music I realized that it had paused and it was playing on a foreign device (not mine); so i quickly checked my email and it said that it had been chan...

  • Newbie
  • Hi, so this isn't my actual account as it has been compromised, the other day as I was listening to music I realized that it had paused and it was playing on a foreign device (not mine); so i quickly...
  • KatesHere
  • Community Legend
  • 157 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 157 Views
  • 1 replies
  • 0 likes

customer service

Customer service through email is getting to be annoying, especially the wait time to be contacted. GET A PHONE NUMBER HOOKED UP TO DO THIS OVER THE PHONE!!!!!!!!!!!!!!!!!!! Because I want to complain about this to your supervisor!!!!!!!!!!!!

  • Regular
  • Customer service through email is getting to be annoying, especially the wait time to be contacted. GET A PHONE NUMBER HOOKED UP TO DO THIS OVER THE PHONE!!!!!!!!!!!!!!!!!!! Because I want to complai...
  • KatesHere
  • Community Legend
  • 113 Views
  • 1 replies
  • 0 likes
  • Other
  • 113 Views
  • 1 replies
  • 0 likes

Student Account Expiring?

I just received an email saying my student discounted account is expiring and will soon be paying regular pricing? Why might this be? Can I only have student discount for a year?

  • Newbie
  • I just received an email saying my student discounted account is expiring and will soon be paying regular pricing? Why might this be? Can I only have student discount for a year?
  • user-removed
  • Not applicable
  • 90 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 90 Views
  • 1 replies
  • 0 likes

I can't log into my Facebook with Spotify

I moved overseas a while ago, and Spotify wouldn't let me access my account after 14 days, even though I had premium. I created a new profile for my spotify account, and now I can't use that one to log in to Facebook, because I can't delete my old ac...

  • Newbie
  • I moved overseas a while ago, and Spotify wouldn't let me access my account after 14 days, even though I had premium.    I created a new profile for my spotify account, and now I can't us...
  • user-removed
  • Not applicable
  • 107 Views
  • 1 replies
  • 0 likes
  • Login
  • 107 Views
  • 1 replies
  • 0 likes

$10 plan

I signed up for a $10 plan tonight, and now I am on a family plan. This was a mistake. I only want a $10 plan. Please advise, and thank you.

  • Newbie
  • I signed up for a $10 plan tonight, and now I am on a family plan. This was a mistake. I only want a $10 plan. Please advise, and thank you.
  • user-removed
  • Not applicable
  • 121 Views
  • 1 replies
  • 0 likes
  • Account
  • 121 Views
  • 1 replies
  • 0 likes

i want a refund

I tried to apply for Student Premium and i didnt qualify, yet i was still charged the $4.99. I want to be refunded.

  • Newbie
  • I tried to apply for Student Premium and i didnt qualify, yet i was still charged the $4.99. I want to be refunded. 
  • user-removed
  • Not applicable
  • 108 Views
  • 1 replies
  • 0 likes
  • Account
  • 108 Views
  • 1 replies
  • 0 likes

Name & Password login

I've purchased Premium Spotify and have FB login.I wished to use my Macbookpro as my deviceI have recieved an eleven digit user nameand a link to set a password and confirm it which ive donewhen I do that all I get a red pop up telling me there was a...

  • Newbie
  • I've purchased Premium Spotify and have FB login. I wished to use my Macbookpro as my device I have recieved an eleven digit user name and a link to set a password and confirm it which ive done w...
  • user-removed
  • Not applicable
  • 85 Views
  • 1 replies
  • 0 likes
  • Login
  • 85 Views
  • 1 replies
  • 0 likes

I can't enter to my Spotify premium account

I subscribe to Spotify premium in my home country Ecuador but I am living in Italy since January and I was listening to my songs without problems but last week Spotify premium didn't rinnovate because I didn't have money in my App Store, so I put 20 ...

  • Newbie
  • I subscribe to Spotify premium in my home country Ecuador but I am living in Italy since January and I was listening to my songs without problems but last week Spotify premium didn't rinnovate becaus...
  • user-removed
  • Not applicable
  • 93 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 93 Views
  • 1 replies
  • 0 likes

I can't subscribe to a premium account paid by credit card on the website

Hello, I've wanted to subscribe to a premium account for a week already but the credit card paiement page has a bug or something. It keeps buffering and it doesn't help to try a another wifi connection or computer, the page is still kind of frozen.I ...

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  • Newbie
  • Hello,   I've wanted to subscribe to a premium account for a week already but the credit card paiement page has a bug or something. It keeps buffering and it doesn't help to try a another wifi...
  • brittany92_vs
  • Newbie
  • 247 Views
  • 4 replies
  • 0 likes
  • Subscription
  • 247 Views
  • 4 replies
  • 0 likes

Change subscription to student?

Currently I'm paying 10$ for my plan, but I recently found out that I could get 50% off as I'm a student at my local university. Where can I go to find out how to change my subscription? Thanks!

  • Casual Listener
  • Currently I'm paying 10$ for my plan, but I recently found out that I could get 50% off as I'm a student at my local university. Where can I go to find out how to change my subscription?  Tha...
  • user-removed
  • Not applicable
  • 150 Views
  • 4 replies
  • 0 likes
  • Subscription
  • 150 Views
  • 4 replies
  • 0 likes

Recuperar lista canciones destacadas

Hoy por la mañana añadí unas canciones en destacadas, pero al llegar de nuevo a casa la lista ya no estaba.Hay alguna forma de recuperarla?

  • Newbie
  • Hoy por la mañana añadí unas canciones en destacadas, pero al llegar de nuevo a casa la lista ya no estaba. Hay alguna forma de recuperarla?
  • osornios
  • Spotify Star
  • 244 Views
  • 1 replies
  • 0 likes
  • Other
  • 244 Views
  • 1 replies
  • 0 likes

Someone semi-hacked my account

Help someone hacked my account, and changed the email. I was using Facebook login, because I forgot my account info. I don't know if they changed the password. I need serious help, becasue they also deleted all of my songs....please help.

  • Casual Listener
  • Help someone hacked my account, and changed the email. I was using Facebook login, because I forgot my account info. I don't know if they changed the password. I need serious help, becasue they also ...
  • osornios
  • Spotify Star
  • 177 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Security
  • 177 Views
  • 3 replies
  • 0 likes

7 Day trial

I made a mistake and pressed the 7 Day trial and I don't know what will happen after the 7 days do I have to pay or it'll just go back to the original plan

  • Newbie
  • I made a mistake and pressed the 7 Day trial and I don't know what will happen after the 7 days do I have to pay or it'll just go back to the original plan
  • MaryS
  • Roadie
  • 196 Views
  • 3 replies
  • 0 likes
  • Free
  • 196 Views
  • 3 replies
  • 0 likes

Changing country - it doesn't allow me to do so

Hi! I need to change my country setting since my paypal account is set up for Seden while i'm living in Denmark. Now my danish card has expired, and i want to change to my swedish Paypal, but spotify won't let me do this change unless i change countr...

  • Newbie
  • Hi!   I need to change my country setting since my paypal account is set up for Seden while i'm living in Denmark. Now my danish card has expired, and i want to change to my swedish ...
  • MaryS
  • Roadie
  • 160 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 160 Views
  • 1 replies
  • 0 likes

I want to desync my facebook account with my spotify

I create my spotify using mine facebook account but now i want to desync, any help?

  • Newbie
  • I create my spotify using mine facebook account but now i want to desync, any help?
  • Maxim
  • Spotify Star
  • 128 Views
  • 1 replies
  • 0 likes
  • Account
  • 128 Views
  • 1 replies
  • 0 likes

I'm being charged twice

Why am I being charged twice? Please stop, and give me back my money.

  • Casual Listener
  • Why am I being charged twice? Please stop, and give me back my money.
  • Maxim
  • Spotify Star
  • 159 Views
  • 5 replies
  • 0 likes
  • Account
  • 159 Views
  • 5 replies
  • 0 likes

Won't allow access to my account

My account will not let me log in using my username and password and when I logged in with Facebook it does not show my premium account and it has deleted all of my playlists Like I have a free account yet my automatic payment went through today and ...

  • Visitor
  • My account will not let me log in using my username and password and when I logged in with Facebook it does not show my premium account and it has deleted all of my playlists Like I have a free accou...
  • MaryS
  • Roadie
  • 143 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 143 Views
  • 3 replies
  • 0 likes