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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
89042 Views
9 replies
2 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
759567 Views
18 replies
29 likes
I get to the payment screen for the student discount (I've already been aproved by the website to get the discount with my school) and I've tried different valid credit cards and every time I keep getting the error "Oops! Something went wrong, please...
I get to the payment screen for the student discount (I've already been aproved by the website to get the discount with my school) and I've tried different valid credit cards and every time I keep ge...
Spotify Star
231 Views
1 replies
0 likes
Hi, I need help.How do I remove members from Spotify Family??Hope for a quick and easy solution.
Hi, I need help. How do I remove members from Spotify Family?? Hope for a quick and easy solution.
Regular
470 Views
2 replies
0 likes
Hello everyone, When I look at my spotify profile, it displays the same 1 artist as my latest played artist, despite the fact that I have played many more artists since listening to that one. I haven't listened to that artist in ages. I also think my...
Hello everyone, When I look at my spotify profile, it displays the same 1 artist as my latest played artist, despite the fact that I have played many more artists since listening to that one...
Community Legend
558 Views
9 replies
0 likes
Hi, I have ended up with two accounts since I first joined in Europe. I have had lots of issues with my accounts and it doesn't play well on sonos (although I have a premium account). I have tried to cancel my premium subscription but on neither of t...
Hi, I have ended up with two accounts since I first joined in Europe. I have had lots of issues with my accounts and it doesn't play well on sonos (although I have a premium account). I have tried to...
Spotify Star
231 Views
1 replies
0 likes
I'm trying to redeem my Starbucks rewards free trial, but after I put in my card information I get the error: "Oops! Something went wrong, please try again or check out our help area" I've tried all the suggestions I've seen so far, including just tr...
I'm trying to redeem my Starbucks rewards free trial, but after I put in my card information I get the error: "Oops! Something went wrong, please try again or check out our help area" ...
Casual Listener
1606 Views
10 replies
0 likes
Hi! I tried to apply for premium last May 1 thru online banking but i forgot to pay til today. Can i still pay for it or should i make another transaction?
Hi! I tried to apply for premium last May 1 thru online banking but i forgot to pay til today. Can i still pay for it or should i make another transaction?
Spotify Legend
293 Views
1 replies
0 likes
I was asked to update my subscription payment on the app and so i went to the website to check and it looks like this. I cant do anything. It says enable javascript but that has been enabled on my safari browser. The web player is fine, just I cant c...
I was asked to update my subscription payment on the app and so i went to the website to check and it looks like this. I cant do anything. It says enable javascript but that has been enabled ...
Not applicable
405 Views
4 replies
0 likes
Hi, I would like to remove the account linked to my facebook profile so I can link my Facebook to my active premium account. Is this possible ? Kind regards,
Hi, I would like to remove the account linked to my facebook profile so I can link my Facebook to my active premium account. Is this possible ? Kind regards,
Spotify Star
343 Views
1 replies
0 likes
Hey Listeners, recently I bought a 3 Month Spotify Gift Card. I tried to redeem it, but apparently the code isnt valid. What should I do? Thanks
Hey Listeners, recently I bought a 3 Month Spotify Gift Card. I tried to redeem it, but apparently the code isnt valid. What should I do? Thanks
187 Views
0 replies
0 likes
I bought a 3 month subscription with the internet bank, but when I try to redeem the code it doesn't work. There is a message that I should contact the support. How do I solve this?
I bought a 3 month subscription with the internet bank, but when I try to redeem the code it doesn't work. There is a message that I should contact the support. How do I solve this?
Casual Listener
337 Views
2 replies
0 likes
I was charges twice for one subscription. On the same day 5/9/16 two $9.99 charges 4 hours apart. I have tried emailing them, with no response and I only have 1 account. Do I need to go dispute the charges? I have since cancelled my subscription.
I was charges twice for one subscription. On the same day 5/9/16 two $9.99 charges 4 hours apart. I have tried emailing them, with no response and I only have 1 account. Do I need to go dispute the c...
246 Views
0 replies
0 likes
I subscribed for spotify student but it would not verify me and I still got charged for the account. I want to the spotify student subscription but do not want to get charged additionally by entering in my card again
I subscribed for spotify student but it would not verify me and I still got charged for the account. I want to the spotify student subscription but do not want to get charged additionally by en...
Community Legend
270 Views
1 replies
0 likes
Hi! Is it possible for you to delete my account for me to start again? I cant take advantage of the free Spotify from my provider because of my email address.
Hi! Is it possible for you to delete my account for me to start again? I cant take advantage of the free Spotify from my provider because of my email address.
326 Views
0 replies
0 likes
I used to always log into Spotify using my facebook Account. However, now it suddenly says there is no spotify account attached to my facebook. I have tried removing Spotify from FB and then adding it again, reinstalling it on my PC and logging in wi...
I used to always log into Spotify using my facebook Account. However, now it suddenly says there is no spotify account attached to my facebook. I have tried removing Spotify from FB and then adding i...
Community Legend
509 Views
4 replies
0 likes
I want to switch countries from UK to Greece, and therefore use a Greek debit card (instead of a UK debit card) to charge the monthly submission. However, when I change the country, the page asks me to add my card details. Once I do, it says the card...
I want to switch countries from UK to Greece, and therefore use a Greek debit card (instead of a UK debit card) to charge the monthly submission. However, when I change the country, the page...
Community Legend
593 Views
6 replies
0 likes
Hi, I have two Premium subscriptions currently being charged to my account but want to cancel the most recent one so that it does not renew at the next payment window. The second account is on another device and account that I can't access but it's m...
Hi, I have two Premium subscriptions currently being charged to my account but want to cancel the most recent one so that it does not renew at the next payment window. The second ac...
Spotify Star
268 Views
3 replies
0 likes
First of all, I've seen the various 'Disconnect from Facebook' tutorials on this site, Reddit and the rest of internet, but I don't think they apply. Please read my message first. I've deactivated my Facebook account months ago, and I've listened to ...
First of all, I've seen the various 'Disconnect from Facebook' tutorials on this site, Reddit and the rest of internet, but I don't think they apply. Please read my message first. I've deact...
Newbie
2291 Views
11 replies
1 likes
All my playlists are dissapear somewhere. I can see those my in mobile, but pc software they are gone.Can someone help me?Here is couple screenshots. http://imgur.com/tl7xg7Vhttp://imgur.com/kCaBukF
All my playlists are dissapear somewhere. I can see those my in mobile, but pc software they are gone. Can someone help me? Here is couple screenshots. http://imgur.com/tl7xg7V http://img...
Community Legend
209 Views
1 replies
0 likes
Salve, vorrei cancellare il mio account.Hi, I would like to cancel my account . thanks
Salve, vorrei cancellare il mio account. Hi, I would like to cancel my account . thanks
Not applicable
283 Views
2 replies
0 likes
Hallo, ich habe mir um halb 10 bei Müller eine Premium Giftcard gekauft, für 10€, zuhause den Code eingegeben und es erscheint die oben genannte Fehlermeldung. Mehrmals eingegeben, nichts funktioniert. Der Code ist auch richtig eingeben, mehrmals gec...
Hallo, ich habe mir um halb 10 bei Müller eine Premium Giftcard gekauft, für 10€, zuhause den Code eingegeben und es erscheint die oben genannte Fehlermeldung. Mehrmals eingegeben, nichts funktionier...
Newbie
1344 Views
7 replies
0 likes
