Customer service

[Darragh97]

Hi i sent a contact form 24hrs ago and it was rather urgent. However, i've yet to get an email back, other than an automated message, can someone please tell me how to get in contact with spotify and insure a reply.

[Astame]

Hi there!

Can I help you with your problem?

[Maxim]

Hey @Darragh97,

If you got an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Spotify Support usually replies within 48 hours.

Thanks!