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Cannot log in to my account - account already created with this email address

Solved!

Cannot log in to my account - account already created with this email address

I recently changed phones and I'm not able to log in to my account from the new phone. Whenever i try loggin in, I get an error message saying that an account with this email address already exists. What should I do? Help!
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Marked as solution

Hey TeresaMaria!

 

 

Are you using your email address to log in? Please make sure to use your username when logging in to the app 🙂


Was my answer helpful? Don't forget to give it a Kudos or Accept it as Solution 😉
Just keep swimming!

© to the owner of the photo 🙂

View solution in original post

2 Replies
Marked as solution

Hey TeresaMaria!

 

 

Are you using your email address to log in? Please make sure to use your username when logging in to the app 🙂


Was my answer helpful? Don't forget to give it a Kudos or Accept it as Solution 😉
Just keep swimming!

© to the owner of the photo 🙂

Thanks 🙂

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