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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
81606 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
656760 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
737877 Views
18 replies
29 likes
Hi everyone I seen that Spotify offer 4.99 a month for US students only and was wondering why ?Google Play, Apple Music and Tidal said they would give me it for 4.99 a month and have better ways to contact customer service. Why none from Spotify? Tha...
Hi everyone I seen that Spotify offer 4.99 a month for US students only and was wondering why ? Google Play, Apple Music and Tidal said they would give me it for 4.99 a month and have better ways ...
Newbie
2120 Views
5 replies
1 likes
HIi have been charged twice for my subscriptiion and it still hasnt been applied to my spotify account
HI i have been charged twice for my subscriptiion and it still hasnt been applied to my spotify account
Spotify Star
180 Views
1 replies
0 likes
I initially got my Spotify account when I was still living in Germany, but have successfully used an American payment method since moving to the States. I now went back to Germany for a visit and ever since returning from that visit, Spotify won't ac...
I initially got my Spotify account when I was still living in Germany, but have successfully used an American payment method since moving to the States. I now went back to Germany for a visit and eve...
Community Legend
437 Views
5 replies
0 likes
I need help please. Even though my account says I'm on free trial, it still charged me £9.99. Please help me to rectify problem.
I need help please. Even though my account says I'm on free trial, it still charged me £9.99. Please help me to rectify problem.
Spotify Star
755 Views
8 replies
0 likes
Dear Spotify TeamI kinda have two Spotify accounts, one is connected with my Facebook profile, and I can only log into it, when I click on the Log in via Facebook button. It has no username. The other one is not connected with Facebook and has the us...
Dear Spotify Team I kinda have two Spotify accounts, one is connected with my Facebook profile, and I can only log into it, when I click on the Log in via Facebook button. It has no username. The ot...
Casual Listener
321 Views
4 replies
0 likes
I was listening to spotify on my iOS device today this morning. Soon after, I tried to open spotify back up and my password was no longer working. I tried to send a recovery email but the emails I use do not have an email from spotify, help?
I was listening to spotify on my iOS device today this morning. Soon after, I tried to open spotify back up and my password was no longer working. I tried to send a recovery email but the emails I us...
Spotify Star
194 Views
1 replies
0 likes
Good morning , I'm from Argentina and I just subscribe to the premium account, figured subscription cost would 36ARS , but on entering the summary of my credit card I see that figure consumption in dollars. As few dollars it cost ? or do to spend my ...
Good morning , I'm from Argentina and I just subscribe to the premium account, figured subscription cost would 36ARS , but on entering the summary of my credit card I see that figure consumption in d...
Casual Listener
11960 Views
5 replies
1 likes
Hi, I was subscribed to Spotify and had a family plan. I cancelled the subscription and recently reinstated it, I tried to upgrade to the family plan and received the following: Unfortunately, there is no support at the moment to make this type of ch...
Hi, I was subscribed to Spotify and had a family plan. I cancelled the subscription and recently reinstated it, I tried to upgrade to the family plan and received the following: Unfortunately, t...
Not applicable
298 Views
3 replies
0 likes
I don't have Facebook so my friends send me songs via SMS. But when I click on the link it just opens the app. Doesn't take me to the song. It used to work fine but over time I started having issues. Sometimes I would go back and hit the link again a...
I don't have Facebook so my friends send me songs via SMS. But when I click on the link it just opens the app. Doesn't take me to the song. It used to work fine but over time I started having issues....
Roadie
296 Views
1 replies
0 likes
How do I change the Discover Weekly playlist image? I have changed my Facebook profile photo many times and months ago and the playlist image doesn't. PLEASE HELP! Thank you! (It is a picture of my ex-girlfriend... and I'd like to NOT see it any long...
How do I change the Discover Weekly playlist image? I have changed my Facebook profile photo many times and months ago and the playlist image doesn't. PLEASE HELP! Thank you! (It is a pictur...
Community Legend
724 Views
1 replies
0 likes
Please delete my free spotify account. It has beem synchronised with facebook so i cant simply give you username. Help me.
Please delete my free spotify account. It has beem synchronised with facebook so i cant simply give you username. Help me.
Spotify Star
194 Views
1 replies
0 likes
I want to switch to a family plan but it always tells me unfortunately we are unable to help at assist at this time. Any ideas????
I want to switch to a family plan but it always tells me unfortunately we are unable to help at assist at this time. Any ideas????
Spotify Star
260 Views
2 replies
0 likes
I get to the payment screen for the student discount (I've already been aproved by the website to get the discount with my school) and I've tried different valid credit cards and every time I keep getting the error "Oops! Something went wrong, please...
I get to the payment screen for the student discount (I've already been aproved by the website to get the discount with my school) and I've tried different valid credit cards and every time I keep ge...
Spotify Star
220 Views
1 replies
0 likes
Hi, I need help.How do I remove members from Spotify Family??Hope for a quick and easy solution.
Hi, I need help. How do I remove members from Spotify Family?? Hope for a quick and easy solution.
Regular
456 Views
2 replies
0 likes
Hello everyone, When I look at my spotify profile, it displays the same 1 artist as my latest played artist, despite the fact that I have played many more artists since listening to that one. I haven't listened to that artist in ages. I also think my...
Hello everyone, When I look at my spotify profile, it displays the same 1 artist as my latest played artist, despite the fact that I have played many more artists since listening to that one...
Community Legend
512 Views
9 replies
0 likes
Hi, I have ended up with two accounts since I first joined in Europe. I have had lots of issues with my accounts and it doesn't play well on sonos (although I have a premium account). I have tried to cancel my premium subscription but on neither of t...
Hi, I have ended up with two accounts since I first joined in Europe. I have had lots of issues with my accounts and it doesn't play well on sonos (although I have a premium account). I have tried to...
Spotify Star
221 Views
1 replies
0 likes
I'm trying to redeem my Starbucks rewards free trial, but after I put in my card information I get the error: "Oops! Something went wrong, please try again or check out our help area" I've tried all the suggestions I've seen so far, including just tr...
I'm trying to redeem my Starbucks rewards free trial, but after I put in my card information I get the error: "Oops! Something went wrong, please try again or check out our help area" ...
Casual Listener
1532 Views
10 replies
0 likes
Hi! I tried to apply for premium last May 1 thru online banking but i forgot to pay til today. Can i still pay for it or should i make another transaction?
Hi! I tried to apply for premium last May 1 thru online banking but i forgot to pay til today. Can i still pay for it or should i make another transaction?
Spotify Legend
284 Views
1 replies
0 likes
I was asked to update my subscription payment on the app and so i went to the website to check and it looks like this. I cant do anything. It says enable javascript but that has been enabled on my safari browser. The web player is fine, just I cant c...
I was asked to update my subscription payment on the app and so i went to the website to check and it looks like this. I cant do anything. It says enable javascript but that has been enabled ...
Not applicable
389 Views
4 replies
0 likes
Hi, I would like to remove the account linked to my facebook profile so I can link my Facebook to my active premium account. Is this possible ? Kind regards,
Hi, I would like to remove the account linked to my facebook profile so I can link my Facebook to my active premium account. Is this possible ? Kind regards,
Spotify Star
328 Views
1 replies
0 likes
