After after log in to paypal and pay it return to paypent options

[mafu1]

Hey,

i woud buy my sister the 3 months Spotify Premium for 0.99€.

After paying it, it returns to the payment options page and her Spotify isn´t premium..

Why is my payment not working?

I already have Spotify Premium. (Is that maybe the problem?)

Thanks.

[Astame]

Hi there!

You can pay for two subscription on the same credit card. Can you try to purchase Premium with an other payment method?

[mafu1]

I would purchase it with PayPal. 😞

[Astame]

Can you try to purchase Spotify Premium in an other web browser?

[mafu1]

I tryed to purchase it in the Firefox browser, dont work.. (Chrome is my standart browser)

[Astame · Accepted solution]

Can you try to Purchase Spotify Premium on your phone with Paypal. (If you have one)

[mafu1]

Already tryed. Dont work too. 😞

[Astame · Accepted solution]

Then I suggest you to contact the Spotify support team here.

Please mark this as a solution if I can't help you further. 

[osornios]

@mafu1

Unfortunately, it's not possible to get one of the offers with a payment method that's already been used to purchase an offer before.