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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • alberez57
  • Visitor
  • 169667 Views
  • 695 replies
  • 57 likes
  • Account
  • 169667 Views
  • 695 replies
  • 57 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1089471 Views
  • 118 replies
  • 104 likes
  • Account
  • 1089471 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Pawtz
  • Newbie
  • 51755 Views
  • 57 replies
  • 8 likes
  • Account
    Login
    Premium
  • 51755 Views
  • 57 replies
  • 8 likes

On the day of unsubscribe, spotify gets money from my bank account

Hi folks, as you read the title. It actually says it all.I've been a time member of spotify but never premium member. Since the action was that premium costs 1 euro for three months, I was joined. Three months had passed and I forgot to write me off ...

  • Newbie
  • Hi folks, as you read the title. It actually says it all. I've been a time member of spotify but never premium member. Since the action was that premium costs 1 euro for three months, I was joined...
  • KatesHere
  • Community Legend
  • 100 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 100 Views
  • 1 replies
  • 0 likes

Unable to redeem giftcard

I recentely recieved 2 giftcards, today 13-04-2016 I tried to redeem one of those cards and it wont let me. I keep getting the following msg:Helaas kun je deze Premium-code niet op je account toepassen. Dit komt waarschijnlijk omdat je een bestaand a...

  • Casual Listener
  • I recentely recieved 2 giftcards, today 13-04-2016 I tried to redeem one of those cards and it wont let me.   I keep getting the following msg: Helaas kun je deze Premium-code niet op je acc...
  • driveflanger
  • Community Legend
  • 171 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 171 Views
  • 3 replies
  • 0 likes

Refund My Money

Asking for my money Pulled.İts Gotta me money.Help.Refund My Money

  • Newbie
  • Asking for my money Pulled.İts Gotta me money.Help.Refund My Money
  • Jordi
  • Community Legend
  • 97 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 97 Views
  • 1 replies
  • 0 likes

Password change not working

I recently reset my password, and still will not let me sign in. Can you please let me know.

  • Newbie
  • I recently reset my password, and still will not let me sign in. Can you please let me know.
  • Nico
  • Community Legend
  • 95 Views
  • 1 replies
  • 0 likes
  • Security
  • 95 Views
  • 1 replies
  • 0 likes

Country changed to FR from DE

My Country changed to France from Germany in my Account. Cant change it back. Updating my Billing details doesn´t work. Fench music is cool but not my cup of tea. please help

  • Casual Listener
  • My Country changed to France from Germany in my Account. Cant change it back. Updating my Billing details doesn´t work. Fench music is cool but not my cup of tea.   please help
  • kbrooksc
  • Community Legend
  • 110 Views
  • 3 replies
  • 0 likes
  • Account
  • 110 Views
  • 3 replies
  • 0 likes

Account Hacked

The other day there were multiple devices using my spotify account. I have screenshots of the devices. I emailed the support and received nothing back so I decided to change my password. I thought they were gone until I tried logging in today and not...

  • Regular
  • The other day there were multiple devices using my spotify account. I have screenshots of the devices. I emailed the support and received nothing back so I decided to change my password. I thought th...
  • osornios
  • Spotify Star
  • 253 Views
  • 11 replies
  • 0 likes
  • Account
    Premium
    Security
  • 253 Views
  • 11 replies
  • 0 likes

No me funciona aplicación Android ni la web, hace dos horas.

Hola, pues nada que llevo rato intentando acceder a Spotify premium y nada, me da error de usuario o clave, es correcta, no puedo entrar en la web tampoco, error de servidor. Ya probé de varios ordenadores y móviles y lo mismo ¿sabéis que pasa? Escri...

  • Casual Listener
  • Hola, pues nada que llevo rato intentando acceder a Spotify premium y nada, me da error de usuario o clave, es correcta, no puedo entrar en la web tampoco, error de servidor. Ya probé de varios orden...
  • osornios
  • Spotify Star
  • 217 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 217 Views
  • 3 replies
  • 0 likes

Offline button disappeared

Heya everyone, so I have a Premium Account and it alöso says Premium on top of Spotify. I have only my Laptop as offline device connected to my Spotify. I can see all my playlists aswell, but when i click on the they don't have this headbit anymore w...

  • Casual Listener
  • Heya everyone,   so I have a Premium Account and it alöso says Premium on top of Spotify. I have only my Laptop as offline device connected to my Spotify. I can see all my playlists aswell, bu...
  • osornios
  • Spotify Star
  • 857 Views
  • 3 replies
  • 0 likes
  • Premium
  • 857 Views
  • 3 replies
  • 0 likes

Spotify voucher

Hello, ich just booked spotify Premium for students, which costs 4,99 euros because i got two vouchers for spotify over 10 euros each. After getting Premium i typed in the code on the voucher on my profile to get the first 10 euros as a credit for my...

  • Newbie
  • Hello,   ich just booked spotify Premium for students, which costs 4,99 euros because i got two vouchers for spotify over 10 euros each. After getting Premium i typed in the code on the vouche...
  • kbrooksc
  • Community Legend
  • 212 Views
  • 1 replies
  • 0 likes
  • Premium
  • 212 Views
  • 1 replies
  • 0 likes

Payment error

Dear Friends, I am trying to upgrade to family membership my premium accoung but system doesn't accept the credit card. I have created an account from facebook and the name on the facebook and credit card is different. I think that because of this it...

  • Newbie
  • Dear Friends,   I am trying to upgrade to family membership my premium accoung  but system doesn't accept the credit card.  I have created an account from facebook and the name ...
  • kbrooksc
  • Community Legend
  • 95 Views
  • 1 replies
  • 0 likes
  • Account
  • 95 Views
  • 1 replies
  • 0 likes

I Can´t Switch my Current Country to Join a Family Member

I have a Premium Suscription, and Spotity is not allowing me to change my current location I moved to Australia and I already change my payment method and now I want to join a memeber family and it´s not possible because the family member appears in ...

  • Newbie
  • I have a Premium Suscription, and Spotity is not allowing me to change my current location I moved to Australia and I already change my payment method and now I want to join a memeber family and it´s...
  • kbrooksc
  • Community Legend
  • 138 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 138 Views
  • 1 replies
  • 0 likes

Premium on ipad

I have upgraded to premium I am constantly being told I'm offline and my music cuts out. What features does premium have as listening offline seems to last about 5 minutes. How can I get it to work better?

  • Newbie
  • I have upgraded to premium I am constantly being told I'm offline and my music cuts out. What features does premium have as listening offline seems to last about 5 minutes. How can I get it to work b...
  • kbrooksc
  • Community Legend
  • 169 Views
  • 1 replies
  • 0 likes
  • Premium
  • 169 Views
  • 1 replies
  • 0 likes

Premium

Hi on date 5/4/2016 I made my payment to the premium for my acount and mi girlfriend's, but it still shows the "get premium" button and the advertisements betwen musics are still playing. Plese help !

  • Newbie
  • Hi on date 5/4/2016 I made my payment to the premium for my acount and mi girlfriend's, but it still shows the "get premium" button and the advertisements betwen musics are still playing.   Pl...
  • kbrooksc
  • Community Legend
  • 84 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 84 Views
  • 1 replies
  • 0 likes

This song is not available

Hey guys,I am having trouble streaming songs on my Spotify PREMIUM Account for almost an hour now.It always says "This song is not available". I tried reinstalling Spotify but it didn't help. On my Spotify iPhone App everything works perfectly.. I wo...

  • Newbie
  • Hey guys, I am having trouble streaming songs on my Spotify PREMIUM Account for almost an hour now. It always says "This song is not available". I tried reinstalling Spotify but it didn't help.&nbs...
  • kbrooksc
  • Community Legend
  • 122 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 122 Views
  • 1 replies
  • 0 likes

how do i canceled my subcrition

I'd like to canceled my subcription cause i did'nt really use it enough.

  • Newbie
  • I'd like to canceled my subcription cause i did'nt really use it enough.
  • jean3601
  • Community Legend
  • 146 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 146 Views
  • 1 replies
  • 0 likes

Hacked account!

My account has been hacked!I received an e-mail saying the e-mail changed and i didn´t even ask for that.And now i can´t cancel, i can´t listen to songs and noone is resolving my problem!

  • Newbie
  • My account has been hacked! I received an e-mail saying the e-mail changed and i didn´t even ask for that. And now i can´t cancel, i can´t listen to songs and noone is resolving my problem!  
  • Maxim
  • Spotify Star
  • 148 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 148 Views
  • 1 replies
  • 0 likes

I have been charged and have a free account.

I realized that I have been charged by ADY*Spotify for four months, but I have a free Spotify account. Can someone please help me figure out what these charges are and if I need to contact my bank. Please help. Thank you.

  • Newbie
  • I realized that I have been charged by ADY*Spotify for four months, but I have a free Spotify account. Can someone please help me figure out what these charges are and if I need to contact my bank. P...
  • Maxim
  • Spotify Star
  • 94 Views
  • 1 replies
  • 0 likes
  • Account
    Security
    Subscription
  • 94 Views
  • 1 replies
  • 0 likes

Solved!! Want to switch from family back to non family premium

My wife never uses it so it doesn't make sense for me to pay more. Can't seem to find the option to revert back though.

  • Newbie
  • My wife never uses it so it doesn't make sense for me to pay more. Can't seem to find the option to revert back though.
  • Maxim
  • Spotify Star
  • 201 Views
  • 3 replies
  • 0 likes
  • Premium
    Subscription
  • 201 Views
  • 3 replies
  • 0 likes

Merging two different accounts

Hi, I accidently opened a new spotify account, wihtout being aware of having one already. I became aware of it, when I tried to register my e-mail ("this account already exist"). Since I was really impatient, and could not access that e-mail when I w...

  • Visitor
  • Hi,   I accidently opened a new spotify account, wihtout being aware of having one already. I became aware of it, when I tried to register my e-mail ("this account already exist"). Since I was...
  • Dreadlord
  • Community Legend
  • 216 Views
  • 1 replies
  • 0 likes
  • Account
  • 216 Views
  • 1 replies
  • 0 likes

Problem with 50% Student Code

Hey,Hope my english is good enough to show you my problem.I registered an account on unidays to get my 50% student discount. After i finished i have to click a Button to get the discount on my existing premium account.But when i click this button, it...

  • Newbie
  • Hey, Hope my english is good enough to show you my problem. I registered an account on unidays to get my 50% student discount. After i finished i have to click a Button to get the discount on my ex...
  • Dreadlord
  • Community Legend
  • 102 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 102 Views
  • 1 replies
  • 0 likes

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