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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • DRAG0N
  • Regular
  • 262479 Views
  • 789 replies
  • 81 likes
  • Account
  • 262479 Views
  • 789 replies
  • 81 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1128918 Views
  • 118 replies
  • 106 likes
  • Account
  • 1128918 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 71890 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 71890 Views
  • 63 replies
  • 8 likes

Recuperar lista canciones destacadas

Hoy por la mañana añadí unas canciones en destacadas, pero al llegar de nuevo a casa la lista ya no estaba.Hay alguna forma de recuperarla?

  • Newbie
  • Hoy por la mañana añadí unas canciones en destacadas, pero al llegar de nuevo a casa la lista ya no estaba. Hay alguna forma de recuperarla?
  • osornios
  • Spotify Star
  • 231 Views
  • 1 replies
  • 0 likes
  • Other
  • 231 Views
  • 1 replies
  • 0 likes

Someone semi-hacked my account

Help someone hacked my account, and changed the email. I was using Facebook login, because I forgot my account info. I don't know if they changed the password. I need serious help, becasue they also deleted all of my songs....please help.

  • Casual Listener
  • Help someone hacked my account, and changed the email. I was using Facebook login, because I forgot my account info. I don't know if they changed the password. I need serious help, becasue they also ...
  • osornios
  • Spotify Star
  • 168 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Security
  • 168 Views
  • 3 replies
  • 0 likes

7 Day trial

I made a mistake and pressed the 7 Day trial and I don't know what will happen after the 7 days do I have to pay or it'll just go back to the original plan

  • Newbie
  • I made a mistake and pressed the 7 Day trial and I don't know what will happen after the 7 days do I have to pay or it'll just go back to the original plan
  • MaryS
  • Roadie
  • 190 Views
  • 3 replies
  • 0 likes
  • Free
  • 190 Views
  • 3 replies
  • 0 likes

Changing country - it doesn't allow me to do so

Hi! I need to change my country setting since my paypal account is set up for Seden while i'm living in Denmark. Now my danish card has expired, and i want to change to my swedish Paypal, but spotify won't let me do this change unless i change countr...

  • Newbie
  • Hi!   I need to change my country setting since my paypal account is set up for Seden while i'm living in Denmark. Now my danish card has expired, and i want to change to my swedish ...
  • MaryS
  • Roadie
  • 155 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 155 Views
  • 1 replies
  • 0 likes

I want to desync my facebook account with my spotify

I create my spotify using mine facebook account but now i want to desync, any help?

  • Newbie
  • I create my spotify using mine facebook account but now i want to desync, any help?
  • Maxim
  • Spotify Star
  • 126 Views
  • 1 replies
  • 0 likes
  • Account
  • 126 Views
  • 1 replies
  • 0 likes

I'm being charged twice

Why am I being charged twice? Please stop, and give me back my money.

  • Casual Listener
  • Why am I being charged twice? Please stop, and give me back my money.
  • Maxim
  • Spotify Star
  • 155 Views
  • 5 replies
  • 0 likes
  • Account
  • 155 Views
  • 5 replies
  • 0 likes

Won't allow access to my account

My account will not let me log in using my username and password and when I logged in with Facebook it does not show my premium account and it has deleted all of my playlists Like I have a free account yet my automatic payment went through today and ...

  • Visitor
  • My account will not let me log in using my username and password and when I logged in with Facebook it does not show my premium account and it has deleted all of my playlists Like I have a free accou...
  • MaryS
  • Roadie
  • 134 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 134 Views
  • 3 replies
  • 0 likes

Email Already Taken

So I need help. I used to have a spotify account that i signed up for using my facebook account. Well after a while i wanted to start a new facebook account so i had my old one deleted. Spotify didnt acknowlege this so the next time i went to log in ...

  • Casual Listener
  • So I need help. I used to have a spotify account that i signed up for using my facebook account. Well after a while i wanted to start a new facebook account so i had my old one deleted. Spotify didnt...
  • bradensincere
  • Casual Listener
  • 181 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Other
  • 181 Views
  • 2 replies
  • 0 likes

cancel premium

How can i cancel premium when it say i am on spotify free?

  • Newbie
  • How can i cancel premium when it say i am on spotify free?
  • Maxim
  • Spotify Star
  • 100 Views
  • 1 replies
  • 0 likes
  • Premium
  • 100 Views
  • 1 replies
  • 0 likes

Unable to sign up for premium trial

Hello, I'm trying to sign up for premium using this link:https://www.spotify.com/ca-en/starbucks/ but am being told I'm ineligble. I've never registered for premium before - can you assist? Thanks!

  • Casual Listener
  • Hello,   I'm trying to sign up for premium using this link: https://www.spotify.com/ca-en/starbucks/   but am being told I'm ineligble.  I've never registered for premium before...
  • osornios
  • Spotify Star
  • 168 Views
  • 3 replies
  • 0 likes
  • Account
  • 168 Views
  • 3 replies
  • 0 likes

I can't access free trial via smart mobile

I dont know why I cant subscribe to Premium. I tried the Spotify premium free via paying using mobile phone and then I entered my phone number they just dont send me the code, I tried my other phone number as well but still got no code and then I dec...

  • Newbie
  • I dont know why I cant subscribe to Premium. I tried the Spotify premium free via paying using mobile phone and then I entered my phone number they just dont send me the code, I tried my other phone ...
  • LordRollin
  • Community Legend
  • 194 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
  • 194 Views
  • 1 replies
  • 0 likes

Disabling Student Account

Hello,My payment option just expired, and when I went back to enter my new information. I was taken to the Student Verification page. Now i graduated college this last year, but there is no option for me to say that I am no longer a student (preventi...

  • Newbie
  • Hello, My payment option just expired, and when I went back to enter my new information. I was taken to the Student Verification page. Now i graduated college this last year, but there is no option ...
  • MaryS
  • Roadie
  • 94 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 94 Views
  • 1 replies
  • 0 likes

Solved!! Need help, can login to website but not in phone app

Hello, Hoping someone can help. I am able to login to the website no problem, but not through the app on my Note 4. Keeps saying invalid password, but its 100% correct. I've gone through the pasword reset many times, even uninstalled and re-installed...

  • Newbie
  • Hello,   Hoping someone can help.  I am able to login to the website no problem, but not through the app on my Note 4.  Keeps saying invalid password, but its 100% correct.  I'v...
  • msklmorris
  • Newbie
  • 234 Views
  • 2 replies
  • 0 likes
  • Login
  • 234 Views
  • 2 replies
  • 0 likes

change user name?

How can I change my username ?

  • Newbie
  • How can I change my username ?
  • Maxim
  • Spotify Star
  • 90 Views
  • 1 replies
  • 0 likes
  • Account
  • 90 Views
  • 1 replies
  • 0 likes

Error in request !!! Help

Im from México i have the same issue "error in request" as i put the payment info. Can You help me please? Thanks

  • Casual Listener
  • Im from México i have the same issue "error in request" as i put the payment info. Can You help me please? Thanks
  • lipe2507
  • Newbie
  • 662 Views
  • 4 replies
  • 0 likes
  • 662 Views
  • 4 replies
  • 0 likes

Solved!! How to cancel Spotify charge that gets added to phone bill???!!

For over 3 months now I have attempted to cancel this premium membership from my account and I literally have no idea how to get rid of it. I am charged an extra £10 on my phone contract and just want to cancel it so I can move to Apple Music as I am...

  • Casual Listener
  • For over 3 months now I have attempted to cancel this premium membership from my account and I literally have no idea how to get rid of it. I am charged an extra £10 on my phone contract and just wan...
  • Ekaetegb96
  • Casual Listener
  • 792 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 792 Views
  • 2 replies
  • 0 likes

Forgot username and email account is deactived

I forgot my username and my email I used to create this account I've been locked out of. It's a premium account and not a Facebook account. I can't figure out what my username was and I'd like to listen to music! Please help!

  • Newbie
  • I forgot my username and my email I used to create this account I've been locked out of. It's a premium account and not a Facebook account. I can't figure out what my username was and I'd like to lis...
  • LordRollin
  • Community Legend
  • 88 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 88 Views
  • 1 replies
  • 0 likes

Family not auto renewed

I changed to family in february, merged the payment from my account and my wifes account (both premium). In march Spotify both accounts suddenly were "free" accounts. I reentered the same card-info (the card used is a Mastercard, no problems with oth...

  • Visitor
  • I changed to family in february, merged the payment from my account and my wifes account (both premium). In march Spotify both accounts suddenly were "free" accounts. I reentered the same card-info (...
  • MaryS
  • Roadie
  • 80 Views
  • 1 replies
  • 0 likes
  • Premium
  • 80 Views
  • 1 replies
  • 0 likes

Monthly charge but account cancelled

I have been charged a monthly fee on my credit card for Spotify but my account says I am on Spotify Free and I have been for a while.

  • Newbie
  • I have been charged a monthly fee on my credit card for Spotify but my account says I am on Spotify Free and I have been for a while.  
  • MaryS
  • Roadie
  • 101 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 101 Views
  • 1 replies
  • 0 likes

Subsciption

Ok this is driving me insane. Spotify says that they are unable to charge my credit card. I have had to renew my payment methods like 3 or 4 times since new year. I have money on my account and my credit card is not expired. It works fine for everyth...

  • Newbie
  • Ok this is driving me insane. Spotify says that they are unable to charge my credit card. I have had to renew my payment methods like 3 or 4 times since new year. I have money on my account and my cr...
  • MaryS
  • Roadie
  • 76 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 76 Views
  • 1 replies
  • 0 likes