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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9296 Views
  • 3 replies
  • 9 likes
  • Security
  • 9296 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 484387 Views
  • 979 replies
  • 111 likes
  • Account
  • 484387 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211590 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211590 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121268 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121268 Views
  • 72 replies
  • 12 likes

Solved!! intercontinental spotify using

hi,when I buy spotify in Germany and I travel to the U.S., can I still use it normally over there ?

  • Newbie
  • hi, when I buy spotify in Germany and I travel to the U.S., can I still use it normally over there ?
  • Astame
  • Community Legend
  • 240 Views
  • 1 replies
  • 0 likes
  • Account
  • 240 Views
  • 1 replies
  • 0 likes

Spotify Premium promo subscription 3 months for Php 9.00

Me tornei Premium através do link da promoção 3 meses/R$14,99, mas fiquei com a conta Premium por apenas 1 mês, Help me

  • Newbie
  • Me tornei Premium através do link da promoção 3 meses/R$14,99, mas fiquei com a conta Premium por apenas 1 mês, Help me
  • 223 Views
  • 0 replies
  • 0 likes
  • Premium
  • 223 Views
  • 0 replies
  • 0 likes

Bought Premium for 3 months for 0,99€

Hey, I bought Spotify Premium yesterday for 3 months for 0,99€ and I can't get the Premium work, even if I log out and log in again on the account. I haven't had the confirmation email but stil the 0,99€ has been paid on my account. What can I do?

  • Regular
  • Hey,  I bought Spotify Premium yesterday for 3 months for 0,99€ and I can't get the Premium work, even if I log out and log in again on the account. I haven't had the confirmation email but stil...
  • OviiiOne
  • Community Legend
  • 660 Views
  • 11 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 660 Views
  • 11 replies
  • 1 likes

Spotify family con vecchio account

BuongiornoIo posseggo già un account premiumVolevo sapere come fare per passare ad un account family che ho visto ora in promozione

  • Casual Listener
  • Buongiorno Io posseggo già un account premium Volevo sapere come fare per passare ad un account family che ho visto ora in promozione
  • Paolcat
  • Casual Listener
  • 186 Views
  • 1 replies
  • 0 likes
  • Premium
  • 186 Views
  • 1 replies
  • 0 likes

It appears that you are not eligible for the discounted product that you are trying to purchase

Hi, I'm trying to use my NUS card to get 50% off premium but keep getting the following error message: It appears that you are not eligible for the discounted product that you are trying to purchase. If you'd like you can still upgrade your account t...

  • Newbie
  • Hi,   I'm trying to use my NUS card to get 50% off premium but keep getting the following error message:   It appears that you are not eligible for the discounted product that you a...
  • emmathorell
  • Newbie
  • 3637 Views
  • 2 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 3637 Views
  • 2 replies
  • 1 likes

Unable to update payment details

My credit card expired, so I'm trying to enter in my new information so I can continue to have access to my downloaded playlists. The "update details" page never fully loads - it won't let me input any information. I added a screenshot below. The thi...

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  • Newbie
  • My credit card expired, so I'm trying to enter in my new information so I can continue to have access to my downloaded playlists. The "update details" page never fully loads - it won't let me input a...
  • Soledad160
  • Newbie
  • 403 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 403 Views
  • 2 replies
  • 0 likes

Waiting for a refund since September 2015 - what to do?

Hi guys, what to do if Spotify doesn't pay out what they owe me?I had two accounts by mistake for about a year, then i found out that I had two accounts and cancelled one. I continued paying for both for about a year until the payments were stopped.S...

  • Regular
  • Hi guys,   what to do if Spotify doesn't pay out what they owe me? I had two accounts by mistake for about a year, then i found out that I had two accounts and cancelled one. I continued payi...
  • iamfrustrated
  • Regular
  • 394 Views
  • 6 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 394 Views
  • 6 replies
  • 0 likes

My account appears to have been wiped?

I have log into my account but it's been wiped, no music. I am already paying for premium but it's asking if I want to upgrade. How can I fix this?

  • Casual Listener
  • I have log into my account but it's been wiped, no music. I am already paying for premium but it's asking if I want to upgrade. How can I fix this?
  • Sarahdohertytim
  • Newbie
  • 467 Views
  • 3 replies
  • 1 likes
  • Account
    Login
  • 467 Views
  • 3 replies
  • 1 likes

Charged but I did not get Premium

I was trying to pay the Premium account but on Spotify it said that the card didn't go through and when I checked my bank account it had charged me. I've been trying to solve this but I don't know what to do. Please help me!! Thank ya'll.

  • Newbie
  • I was trying to pay the Premium account but on Spotify it said that the card didn't go through and when I checked my bank account it had charged me. I've been trying to solve this but I don't know wh...
  • Maxim
  • Spotify Star
  • 172 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 172 Views
  • 1 replies
  • 0 likes

double charges

First, I checked my accounts and did what you said that i had to do, however, it did not worked.Second, you asked me to verify or confirm which account I have paired to my FaceBook account and there is only one choice, I have only 1 Spoffy account.Th...

  • Newbie
  • First, I checked my accounts and did what you said that i had to do, however, it did not worked. Second, you asked me to verify or confirm which account I have paired to my FaceBook account and...
  • Maxim
  • Spotify Star
  • 189 Views
  • 1 replies
  • 0 likes
  • Account
  • 189 Views
  • 1 replies
  • 0 likes

Solved!! Remove facebook account link

I want to get rid of my facebook account. I hate it! But, I lnked my spotify premium account with it when I signed up. is there a way I can get facebook out of the picture and log directly into spotify now that facebook is registered with my profile?

  • Casual Listener
  • I want to get rid of my facebook account.  I hate it!  But, I lnked my spotify premium account with it when I signed up.  is there a way I can get facebook out of the picture and log d...
  • user-removed
  • Not applicable
  • 56237 Views
  • 60 replies
  • 3 likes
  • 56237 Views
  • 60 replies
  • 3 likes

site is hanging on payment details

i am trying to upgrade to premium family but when i get to the page it just hangs so i cannot enter my card details.

  • Casual Listener
  • i am trying to upgrade to premium family but when i get to the page it just hangs so i cannot enter my card details.
  • ashley_p
  • Casual Listener
  • 243 Views
  • 2 replies
  • 1 likes
  • Subscription
  • 243 Views
  • 2 replies
  • 1 likes

Downloading Music

Hello. I have a question regarding the downloading of music. I'm travelling to Lebanon for the summer and come to realize Spotify is not available there. I am from Canada, and if I download music to the app when I am here, will I be able to listen to...

  • Casual Listener
  • Hello.   I have a question regarding the downloading of music.   I'm travelling to Lebanon for the summer and come to realize Spotify is not available there. I am from Canada, and if I ...
  • jfert
  • Roadie
  • 787 Views
  • 5 replies
  • 1 likes
  • Account
  • 787 Views
  • 5 replies
  • 1 likes

Cannot log in with Facebook

On my iPhone, each time I go to log in using facebook through the spotify app, the login information boxes turn yellow and nothing happens. I tried redoing the information several times, restarting my phone, and deleting then redownloading the app. H...

  • Casual Listener
  • On my iPhone, each time I go to log in using facebook through the spotify app, the login information boxes turn yellow and nothing happens. I tried redoing the information several times, restarting m...
  • user-removed
  • Not applicable
  • 303 Views
  • 3 replies
  • 0 likes
  • Login
  • 303 Views
  • 3 replies
  • 0 likes

suddenly being charged $9.99 instead of $4.99 for student account

I've had the spotify student premium for several months now and have been charged $4.99 per month the entire time, but just this past month I was charged $9.99 instead, when I haven't changed my subscription or anything. Can anyone tell me why this m...

  • Newbie
  • I've had the spotify student premium for several months now and have been charged $4.99 per month the entire time, but just this past month I was charged $9.99 instead, when I haven't changed my subs...
  • jpalafox92
  • Newbie
  • 562 Views
  • 2 replies
  • 0 likes
  • Premium
    Subscription
  • 562 Views
  • 2 replies
  • 0 likes

Spotify Email won't update to Facebook Email.

Help please. Month ago, I switched to a new facebook, and so I changed the Email on the account I used to make Spotify, but on Spotify that new email did not update. This made it so that I couldn't make a new account with the same email, because Spot...

  • Visitor
  • Help please. Month ago, I switched to a new facebook, and so I changed the Email on the account I used to make Spotify, but on Spotify that new email did not update. This made it so that I couldn't m...
  • user-removed
  • Not applicable
  • 513 Views
  • 2 replies
  • 0 likes
  • Account
  • 513 Views
  • 2 replies
  • 0 likes

Can't login through Spotify email

Since this morning my wife and I have been having trouble with our spotify account. it started this morning when my wife noticed that she had been logged out of our account on her phone and when she went back to log in using the spotify credentials (...

  • Newbie
  • Since this morning my wife and I have been having trouble with our spotify account. it started this morning when my wife noticed that she had been logged out of our account on her phone and when she ...
  • anjieeeeeeeeee
  • Roadie
  • 383 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
  • 383 Views
  • 1 replies
  • 0 likes

Can't buy Premium Pls Help

I can't buy premium with paypal. After making the payment it just reloads the page (without taking my money... And also without giving me a premium account) Please help me before the 99 cents offer expires!!

  • Newbie
  • I can't buy premium with paypal. After making the payment it just reloads the page (without taking my money... And also without giving me a premium account)  Please help me before the 99 cents ...
  • anjieeeeeeeeee
  • Roadie
  • 415 Views
  • 1 replies
  • 0 likes
  • 415 Views
  • 1 replies
  • 0 likes

Solved!! What's wrong with the lyrics?

I've listened to songs on Spotify "without lyrics" in several months. At first, I had lyrics with songs when upgrading my acount to Premium in February this year. However, I can't get any single lyrics recently. I wonder know what's going on with the...

  • Casual Listener
  •    I've listened to songs on Spotify "without lyrics" in several months. At first, I had lyrics with songs when upgrading my acount to Premium in February this year. However, I ca...
  • ijustwantlirics
  • Casual Listener
  • 1362 Views
  • 2 replies
  • 1 likes
  • Other
    Unlimited
  • 1362 Views
  • 2 replies
  • 1 likes