My account appears to have been wiped?

[Laurawatson100]

I have log into my account but it's been wiped, no music. I am already paying for premium but it's asking if I want to upgrade. How can I fix this?

[Cwan4]

My account has been wiped as well even though I am paying for the premium service. All my playlists have disappeared, I have sent Spotify an email but no one has got back to me and that was last week. They have let me down a bit considering I loved Spotify!! I cannot even cancel because I am on the free service just now! So I am still paying 9.99

[Laurawatson100]

Yep exactly the same, I've had no reply to my email either!! I'm fuming!!

[Sarahdohertytim]

Same here