How do I change my Spotify Zip Code (Postal Code)?

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How do I change my Spotify Zip Code (Postal Code)?

belltown
Music Fan

On the 'Edit your profile' page I do not see an option to change my Postal Code. How do I change it?

11 Replies

Re: How do I change my Spotify Zip Code (Postal Code)?

user-removed
Not applicable

Hello!

 

If you're on Spotify on your desktop computer, go to your account settings.

This should open your browser to your account overview. From there select "Edit profile" on the black menu bar, and there should be a place to edit your zip code.

 

Hope this helps!

Re: How do I change my Spotify Zip Code (Postal Code)?

belltown
Music Fan

In my profile I see my old Zip Code. When I click on the Edit Profile button beneath it, the only items it lets me change are Mobile phone number, Mobile phone, Mobile service provider, and Share my registration data. There is no place for me to change my Zip Code.

Re: How do I change my Spotify Zip Code (Postal Code)?

rocketkid91
Casual Listener

First you go to this link here: https://www.spotify.com/us/account/overview/

Once you access the page listed above - you will see an overview of your account and in the fields below, you will see your profile details, including your postal code. From here you can modify the postal code as you wish. Maybe this will help with any billing issues you might have  encountered as the credit card info is usually confirmed/verified by one's postal code. Let me know if you need any further assistance and I will promptly advise. 

 

Profile

Username

****

Email

***@gmail.com

Date of birth

****

Country

US

Postal code

****

Re: How do I change my Spotify Zip Code (Postal Code)?

BUDSTEE2
Casual Listener

This is false. I challenge you to go do what you just suggested he do and record it. You will see you are incorrect. You shouldn't answer things when your info is wrong.

Re: How do I change my Spotify Zip Code (Postal Code)?

user-removed
Not applicable

I'm ecountering the same issue. I originally created my account in Chicago, but now I'm based in Brazil and I think this bit of information is preventing me from getting added on a family plan. Were you able to find a solution to this issue yet?

 

Re: How do I change my Spotify Zip Code (Postal Code)?

BUDSTEE2
Casual Listener
Of course not. This was useless.

Re: How do I change my Spotify Zip Code (Postal Code)?

user-removed
Not applicable

I am having the same issue as below and this is also preventing me from setting up Family Sharing. Please see the screen shot attached to show you that the zip code is unable to be edited in the profile section. Please can we get this problem resolved?

Screen Shot 2018-04-08 at 12.22.04.png

Re: How do I change my Spotify Zip Code (Postal Code)?

omdjin
Newbie

This is useless, spotify dont care about you. Spotify only care about your money.

Re: How do I change my Spotify Zip Code (Postal Code)?

atyourservice00
Music Fan

Hey @JAYAC,

 

What you have is a Facebook-created Spotify account. Spotify accounts created using Facebook (and not directly via the website) will not have the option to change some profile information. See the error message above the screenshot.

 

Prior to recent events, whatever you change on Facebook will also change the one on your Spotify profile. Since Facebook made some tweaks to their policies and procedures, all apps using it are also affected.

 

The good news is that yYou can always reach out to the Spotify support team by going here or emailing them directly. They can make the needed changes for you.

 

Hopefully this helped. (If it did, marking this as a "solution" will make it easier for others with the same issues to find).

 

Keep rocking! Regards.

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