Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

How do I disconnect Facebook from my account?

How do I disconnect Facebook from my account?

How do I disconnect Facebook - when i originally signed up I used my Facebook login - I would now prefer to have spotify completely separate from Facebook - how do I do this?
Reply
1 Reply

The easiest way create a new account, and then contact CS here at this url https://www.spotify.com/about-us/contact/contact-spotify-support/?contact and fill out the contact form. If you get an automated response directing you back to the community boards reply back to that email, even if it is from a noreply and a customer support rep will get with you shortly. Explain what you are doing and provide the user account information of both accounts, request that all playlists from the facebook created spotify account be moved to the non facebook created account, and then follow whatever instructions the CS team member working with you gives you in deleting the facebook created account, there is a process to it so it gets removed correctly.

 

There is a longer method that Super User/Rock Star/Mod Peter

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random