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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
554378 Views
991 replies
116 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
131226 Views
74 replies
12 likes
When I try tp log in it says my country doesn't match the one in my profile. However, my profile says USA, my computer IP address is in the US and I'm in physically in MN. What else can I do?
When I try tp log in it says my country doesn't match the one in my profile. However, my profile says USA, my computer IP address is in the US and I'm in physically in MN. What else can I do?
Not applicable
440 Views
1 replies
0 likes
I have a typo in my user name. Do not see any means of editing. How do I fix this?
I have a typo in my user name. Do not see any means of editing. How do I fix this?
Community Legend
493 Views
1 replies
0 likes
Hi, if I buy a 1 month e-card as a gift for my friend before the 31st of December, will he get 2 free months, or is that only available for self-subscriptions? Thanks in advance.
Hi, if I buy a 1 month e-card as a gift for my friend before the 31st of December, will he get 2 free months, or is that only available for self-subscriptions? Thanks in advance. 🙂
Community Legend
365 Views
1 replies
0 likes
hello, I'm unable to login to my Premium account which is still being charged monthly. I tried logging in and resetting password but it never sends me an email. I then created a new account with my facebook login, which uses my SAME personal email ad...
hello, I'm unable to login to my Premium account which is still being charged monthly. I tried logging in and resetting password but it never sends me an email. I then cre...
Not applicable
244 Views
3 replies
0 likes
I'm having issues logging in to my account. Passwords is not accepted. I have contacted Spotify 4 times now. No help! They send me a reset button link....doesn't work. Says its an invalid link. I hop onto this site and I see a LOT of people having th...
I'm having issues logging in to my account. Passwords is not accepted. I have contacted Spotify 4 times now. No help! They send me a reset button link....doesn't work. Says its an invalid link. &...
Not applicable
219 Views
1 replies
0 likes
My credit card has been charged $12.99 even after I cancelled my supposed "free" 30 day trI also. I used spotify for a week then cancelled my free trial and deleted application from my phone onlyesterday to find I have still been charged. How do I ge...
My credit card has been charged $12.99 even after I cancelled my supposed "free" 30 day trI also. I used spotify for a week then cancelled my free trial and deleted application from my phone onlyest...
Not applicable
168 Views
1 replies
0 likes
can anyone help? i have just had spotify updated, after update i have to enter user-name when logging in all the time. after a few times this gets rather annoying, but before up date the user was automaticaly there and i just had to enter my password...
can anyone help? i have just had spotify updated, after update i have to enter user-name when logging in all the time. after a few times this gets rather annoying, but before up date the user was aut...
Regular
460 Views
9 replies
0 likes
Everytime I try and log into my facebook on the Spotify app, it says "Login failed Error: com.facebook.sdk,5" and I have tried everything, updating, checking my facebook settings...HELP!
Everytime I try and log into my facebook on the Spotify app, it says "Login failed Error: com.facebook.sdk,5" and I have tried everything, updating, checking my facebook settings...HELP!
Not applicable
964 Views
1 replies
0 likes
How do I disconnect Facebook - when i originally signed up I used my Facebook login - I would now prefer to have spotify completely separate from Facebook - how do I do this?
How do I disconnect Facebook - when i originally signed up I used my Facebook login - I would now prefer to have spotify completely separate from Facebook - how do I do this?
Not applicable
354 Views
1 replies
0 likes
Hej jeg kom ved et uheld til ataktivere den gratis uge med premium, da jeg i forvejen har et musik program tilsvarende jeres, er jeg ikke interesseret, hvordan afmelder jeg programmet igen? Mvh. Jens-Kristian Jensen
Hej jeg kom ved et uheld til ataktivere den gratis uge med premium, da jeg i forvejen har et musik program tilsvarende jeres, er jeg ikke interesseret, hvordan afmelder jeg programmet igen? Mvh. Jen...
Casual Listener
307 Views
1 replies
0 likes
Im a student and want to buy a giftcard for my boyfriend (also a student), can I get the discount on it?
Im a student and want to buy a giftcard for my boyfriend (also a student), can I get the discount on it?
Community Legend
154 Views
1 replies
0 likes
Hi, yesterday i heard an ad saying spotify premium for 3 month for the price of 0,99€. I suscribed and the bill says that it cost 9,99€ for 1 month. What happened?
Hi, yesterday i heard an ad saying spotify premium for 3 month for the price of 0,99€. I suscribed and the bill says that it cost 9,99€ for 1 month. What happened?
Community Legend
207 Views
1 replies
0 likes
Good morning , from Spain , when I pay the premium account does not supply me aoarece 0.99 , appears 9.99 / month. The problem might already had premium account?
Good morning , from Spain , when I pay the premium account does not supply me aoarece 0.99 , appears 9.99 / month. The problem might already had premium account?
Newbie
268 Views
2 replies
0 likes
Hi I opened Spotify ysterday and found that a huge chunk of my starred tracks are missing. Anything after 20th Jan 2013 has disappeared (except, bizarrely, one track from 3rd Sep 2014). Anything prior to 20th Jan 2013 is still there. If I star a trac...
Hi I opened Spotify ysterday and found that a huge chunk of my starred tracks are missing. Anything after 20th Jan 2013 has disappeared (except, bizarrely, one track from 3rd Sep 2014). ...
Music Fan
576 Views
5 replies
0 likes
Hey,Here in the Netherlands Spotify has a discount going till 31 December. If you buy 1 month of premium you'll get 2 additional months premium for free.Can this discount be purchased by a gift card?(Rember this is in the Netherlands).
Hey, Here in the Netherlands Spotify has a discount going till 31 December. If you buy 1 month of premium you'll get 2 additional months premium for free. Can this discount be purchased by a gi...
Community Legend
579 Views
4 replies
0 likes
I started my Premium trial on 11/29. Naturally, my bill date is 12/29. During the trial, I decided to move to the family plan, but it says my billing date is 12/23 for $19.99. Shouldn't it be 12/29 since the trial started on 11/29?
I started my Premium trial on 11/29. Naturally, my bill date is 12/29. During the trial, I decided to move to the family plan, but it says my billing date is 12/23 for $19.99. Shoul...
Not applicable
3167 Views
3 replies
0 likes
How on earth do I cancel my subscription? I thought I canceled last week, but the webpage doesn't make it clear that I didn't actually cancel my subscription. Trying to do it though their website tells me to "verify account through Facebook" HOW DO I...
How on earth do I cancel my subscription? I thought I canceled last week, but the webpage doesn't make it clear that I didn't actually cancel my subscription. Trying to do it though their website tel...
Not applicable
290 Views
1 replies
1 likes
Hi I subscribed with the spotify premium, but it charged me $9.99 + tax instead of $0.99 with the holiday deals. Can I get a refund and get back to the $0.99 deal? Thanks
Hi I subscribed with the spotify premium, but it charged me $9.99 + tax instead of $0.99 with the holiday deals. Can I get a refund and get back to the $0.99 deal? Thanks
Not applicable
752 Views
8 replies
1 likes
Hello, I created today a new account and I bought Spotify premium on it. When I created my account, i wanted to do it using facebook but it wouldn't work so I created an acount without linking it to my facebook (I used another email adress that I hav...
Hello, I created today a new account and I bought Spotify premium on it. When I created my account, i wanted to do it using facebook but it wouldn't work so I created an acount without l...
Not applicable
639 Views
3 replies
0 likes
I've constantly tried to put in information on a computer and my iPhone but for some reason it won't let me sign up for the Student discount Premium and I don't know why? Anybody have any suggestions on what I should do?
I've constantly tried to put in information on a computer and my iPhone but for some reason it won't let me sign up for the Student discount Premium and I don't know why? Anybody have any suggestions...
Not applicable
410 Views
3 replies
0 likes
