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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80489 Views

9 replies

2 likes

Account
Login
  • 80489 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

654119 Views

13 replies

4 likes

Account
  • 654119 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734608 Views

18 replies

29 likes

  • 734608 Views
  • 18 replies
  • 29 likes

Solved!! cant disconnect a facebook profile from my spotify

Hi, My account has never been connected to facebook, until recently when my girlfriend used my account on her computer. She connected it through her facebook and when I try to disconnect it from her facebook and log into mine nothing happends. Tried ...

Visitor

Hi,   My account has never been connected to facebook, until recently when my girlfriend used my account on her computer. She connected it through her facebook and when I try to disconnect i...

Carina

Community Legend

324 Views

1 replies

0 likes

  • 324 Views
  • 1 replies
  • 0 likes

Solved!! Ex boyfriend still has access to spotify account

What can I do to rectify this? He keeps changing what I'm listening to to *our songs* (excuse me while I vomit). I've tried changing my password, I've signed out of everywhere twice and signed back in, but he's still got access to it somehow.

Newbie

What can I do to rectify this? He keeps changing what I'm listening to to *our songs* (excuse me while I vomit).    I've tried changing my password, I've signed out of everywhere twice ...

Carina

Community Legend

1327 Views

1 replies

0 likes

  • 1327 Views
  • 1 replies
  • 0 likes

I want to delete my free account

I would like to delete my free account and also delete my name from the community forums. Can this be done?

Visitor

I would like to delete my free account and also delete my name from the community forums. Can this be done?

MichaelW

Community Legend

386 Views

5 replies

0 likes

Account
  • 386 Views
  • 5 replies
  • 0 likes

I wanna eliminate my acount to make a new one

Im having trouble with my account because I wanted to connect it to Google+ but it did not even signing in with the same email, so I cant share anything nor I can have a profile pic (This is not that relevant but as a normal person it bothers me not ...

Newbie

Im having trouble with my account because I wanted to connect it to Google+ but it did not even signing in with the same email, so I cant share anything nor I can have a profile pic (This is not that...

MichaelW

Community Legend

311 Views

1 replies

0 likes

  • 311 Views
  • 1 replies
  • 0 likes

change country

I am a Canadian resident and have tried on multiple occasions to change my country from the USA to Canada however that option is greyed out in my profile. I have also tried creating an account on the Spotify.com/ca-en website and it creates it as I a...

Newbie

I am a Canadian resident and have tried on multiple occasions to change my country from the USA to Canada however that option is greyed out in my profile.  I have also tried creating an account ...

MichaelW

Community Legend

198 Views

1 replies

0 likes

Account
  • 198 Views
  • 1 replies
  • 0 likes

Solved!! Log out all devices

Hi my username is emulfc can you log out all devices?

Newbie

Hi my username is emulfc can you log out all devices?

Peter__

Community Legend

314 Views

2 replies

0 likes

  • 314 Views
  • 2 replies
  • 0 likes

Connected to Facebook by mistake

Hi, by mistake I linked my business account to my personal facebook, I disconnected the account to Facebook but the Spotify's name and image profile is still from my personal Facebook profile. Please help urgently, I have not been able to link to oth...

Casual Listener

Hi, by mistake I linked my business account to my personal facebook, I disconnected the account to Facebook but the Spotify's name and image profile is still from my personal Facebook profile. Please...

MattSuda

Spotify Star

295 Views

5 replies

0 likes

  • 295 Views
  • 5 replies
  • 0 likes

Payment problems

I've been having trouble with this months payment for my Premium subscription. I've been in touch with my bank about this and there are no reasons on their end for why it wouldn't work. Tried e-mailing the support but didn't get any new information t...

Newbie

I've been having trouble with this months payment for my Premium subscription. I've been in touch with my bank about this and there are no reasons on their end for why it wouldn't work. Tried e-maili...

MichaelW

Community Legend

184 Views

1 replies

0 likes

Subscription
  • 184 Views
  • 1 replies
  • 0 likes

"Can't play this track", to every track.

This problem has annoyed me for some weeks now it happens both on my phone and on my computer. Whenever I try to play any track, it says I can't. If I try a second time, it still says I can't. If I try a third time, though, it lets me play the track....

Newbie

This problem has annoyed me for some weeks now it happens both on my phone and on my computer.   Whenever I try to play any track, it says I can't. If I try a second time, it still says I ca...

MichaelW

Community Legend

346 Views

1 replies

0 likes

  • 346 Views
  • 1 replies
  • 0 likes

Solved!! "Something went wrong" When trying to upgrade to premium with Student Deal

I'm trying to upgrade to premium through the Student Deal and it isn't working. "Something went wrong, please try again or try again later" pops up. I've tried it a few times and no luck. No confirmation email has come through. Is it something i'm do...

Newbie

I'm trying to upgrade to premium through the Student Deal and it isn't working. "Something went wrong, please try again or try again later" pops up. I've tried it a few times and no luck.  No co...

MichaelW

Community Legend

593 Views

1 replies

0 likes

  • 593 Views
  • 1 replies
  • 0 likes

Albums will not play on iPhone app

On iPhone app - offline and online - Albums will not play. Give the three loading dots recurring. Playlists play. Problem affects Albums whether they are marked for offline listening or not. Tried reloading app, re-syncing Albums - all the usual stuf...

Regular

On iPhone app - offline and online - Albums will not play. Give the three loading dots recurring. Playlists play. Problem affects Albums whether they are marked for offline listening or not. Tried re...

Robin-g

Regular

296 Views

2 replies

0 likes

Premium
  • 296 Views
  • 2 replies
  • 0 likes

Thinking about signing up for premium account but I see alot of deletion problems

I just got the free premium trial and I am thinking of signing up but I see alot of people have problems deleting their account when they want to, I do not want to have any problems if I ever want to delete my account, and I dont want to keep getting...

Newbie

I just got the free premium trial and I am thinking of signing up but I see alot of people have problems deleting their account when they want to, I do not want to have any problems if I ever want to...

MichaelW

Community Legend

200 Views

1 replies

0 likes

Account
  • 200 Views
  • 1 replies
  • 0 likes

I HAVE BEEN CHARGED AFTER CANCELLING MY PREMIUM FREE TRIAL

I tried the spotify premium free 30 day trial and stopped it about 5 days before it would officially end. I went onto the website onto the subcriptions bit and cancelled it and I thought it would be fine. However I now find out that that I have been ...

Newbie

I tried the spotify premium free 30 day trial and stopped it about 5 days before it would officially end. I went onto the website onto the subcriptions bit and cancelled it and I thought it would be ...

MichaelW

Community Legend

265 Views

1 replies

0 likes

Account
Premium
Subscription
  • 265 Views
  • 1 replies
  • 0 likes

Solved!! Customer service not responding

Hello! I've sent a request about my issue to customer service on Monday morning and still did not get a response on Friday evening. Can anybody tell me, what is the average time that takes Spotify to respond to their paying customers' requests? Or ca...

Visitor

Hello!   I've sent a request about my issue to customer service on Monday morning and still did not get a response on Friday evening. Can anybody tell me, what is the average time that takes...

user-removed

Not applicable

449 Views

3 replies

0 likes

Other
  • 449 Views
  • 3 replies
  • 0 likes

student premium can't access

I am currently signed up for the 30 free premium and went through the process to sign up for student premium and the link on the email confirming my student eligibility doesn't work. Do I need to drop the free spotify premium in order to access the f...

Newbie

I am currently signed up for the 30 free premium and went through the process to sign up for student premium and the link on the email confirming my student eligibility doesn't work.  Do I need ...

MichaelW

Community Legend

304 Views

1 replies

0 likes

  • 304 Views
  • 1 replies
  • 0 likes

Getting charged after cancelling premium

I had the free 30 day trial for spotify and then canclled my subscription with them, however for the past 2 months i have been charged the £9.99 without even using the oremium, i have removed my card details but am stil being charged. help? I have re...

Newbie

I had the free 30 day trial for spotify and then canclled my subscription with them, however for the past 2 months i have been charged the £9.99 without even using the oremium, i have removed my card...

MichaelW

Community Legend

223 Views

1 replies

0 likes

Account
Premium
Subscription
  • 223 Views
  • 1 replies
  • 0 likes

Linking Spotify to Sonos

Hi. I keep getting asked to reauthorise my Spotify account. When I do so, I am told all is OK but on returning to Sonos am aked to reauthorise again! Help.

Newbie

Hi. I keep getting asked to reauthorise my Spotify account. When I do so, I am told all is OK but on returning to Sonos am aked to reauthorise again! Help.

Peter__

Community Legend

305 Views

1 replies

0 likes

  • 305 Views
  • 1 replies
  • 0 likes

I have inactiveted my facebookaccount

And now I logged in with my username and reset password.. But how do I get spotify to understand that I alredy have premium and how do I get back my playlists?

Casual Listener

And now I logged in with my username and reset password.. But how do I get spotify to understand that I alredy have premium and how do I get back my playlists?

Annelie1987

Casual Listener

234 Views

2 replies

0 likes

  • 234 Views
  • 2 replies
  • 0 likes

Where to input Log in Code?

Using Spotify Premium via Facebook account, already logged in but sends a MMS code to my cell phone. So far no problem but then there is no place for me to input the code...... Anyone? Please Help Thanks

Newbie

Using Spotify Premium via Facebook account, already logged in but sends a MMS code to my cell phone.   So far no problem but then there is no place for me to input the code...... Anyone?...

Peter__

Community Legend

382 Views

2 replies

0 likes

  • 382 Views
  • 2 replies
  • 0 likes

Student discount not applied

Hi, I had spotify student, the first month the £4.99 was taken out, however this month £9.99 has been taken out and I can't work out why, it says my student card has been linked to another account.

Newbie

Hi, I had spotify student, the first month the £4.99 was taken out, however this month £9.99 has been taken out and I can't work out why, it says my student card has been linked to another account.

MichaelW

Community Legend

241 Views

1 replies

0 likes

Account
Premium
Subscription
  • 241 Views
  • 1 replies
  • 0 likes