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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
554728 Views
991 replies
116 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
131270 Views
74 replies
12 likes
I went to go but a spotify subscription as i saw it was one dollar for the month, after confirming my purchase a screen popped up on my phone, unnoticed, i tapped out of the screen by accident, right before the pop up dissapeared i saw the number 10....
I went to go but a spotify subscription as i saw it was one dollar for the month, after confirming my purchase a screen popped up on my phone, unnoticed, i tapped out of the screen by accident, right...
Community Legend
249 Views
1 replies
0 likes
Acabo de contratar spotify premium por primera vez. La prueba de tres meses, por € 0.99€ La cosa es que no quiero que mi cuente se renueve automaticamente el dia que indica ya que no se si tendre dinero disponible. Habria forma de cancelar la renovac...
Acabo de contratar spotify premium por primera vez. La prueba de tres meses, por € 0.99€ La cosa es que no quiero que mi cuente se renueve automaticamente el dia que indica ya que no se si tendre...
Community Legend
385 Views
3 replies
0 likes
Hi, I had Premium Spotify and unfortunately my credit card expired and my new one came late so Spotify cancelled my Premium subscription. When I tried to log into Spotify (via facebook) to update my account payment details, I would always get an erro...
Hi, I had Premium Spotify and unfortunately my credit card expired and my new one came late so Spotify cancelled my Premium subscription. When I tried to log into Spotify (via facebo...
Community Legend
1294 Views
3 replies
0 likes
I have been using spotify premium the last couple months and has been working fine untill this month the subscription renewed and I have been charged but I am not getting premium and it wont let me access the premium version from my phone app or my a...
I have been using spotify premium the last couple months and has been working fine untill this month the subscription renewed and I have been charged but I am not getting premium and it wont let me a...
Community Legend
391 Views
1 replies
1 likes
I've emailed support about this once and all they told me was to follow the steps to sign up for the discount, which continues to not work for me. Maybe someone else has run into this before I email them again: When i go to the student discount login...
I've emailed support about this once and all they told me was to follow the steps to sign up for the discount, which continues to not work for me. Maybe someone else has run into this before I email ...
Community Legend
3242 Views
1 replies
0 likes
I've tried making a new spotify account without facebook as the login method... though it says my existing email address is already in use. I attemped to change the email account associated with my facebook page, but the same error appears. I then de...
I've tried making a new spotify account without facebook as the login method... though it says my existing email address is already in use. I attemped to change the email account associated with...
Community Legend
2097 Views
7 replies
0 likes
Is it possible to subscribe for spotify for one year only with the current spotify subscription?
Is it possible to subscribe for spotify for one year only with the current spotify subscription?
Community Legend
205 Views
1 replies
0 likes
I first got spotify way back in the beta and i was signed up on some obscure email adress i have not used ever since. And 2 months ago i tried setting up spotify premium on what i think was that acount (everything gets incredibly messy around here). ...
I first got spotify way back in the beta and i was signed up on some obscure email adress i have not used ever since. And 2 months ago i tried setting up spotify premium on what i think was that acou...
Roadie
406 Views
4 replies
0 likes
I used my card to buy a gift, I don't have a premium account. Now my card details are recorded on my profile and I can't remove them. I found also impossible to contact directly the customer service for help. Thanks
I used my card to buy a gift, I don't have a premium account. Now my card details are recorded on my profile and I can't remove them. I found also impossible to contact directly th...
Casual Listener
292 Views
2 replies
0 likes
Hi!habe vorhin in der Werbung gehört das es wenn man bis zum 31.12 Spotify Premium kauft das man 2 monate dazu bekommt, bin also zur Tanke und habe mir eine Spotify Karte gekauft, habe aber nur nen ABO bis zum 19 Januar kann mir da jemand mal weiterh...
Hi! habe vorhin in der Werbung gehört das es wenn man bis zum 31.12 Spotify Premium kauft das man 2 monate dazu bekommt, bin also zur Tanke und habe mir eine Spotify Karte gekauft, habe aber nur nen...
Casual Listener
409 Views
2 replies
0 likes
I lived in Germany until recently when I moved back to the states. Since I got here, my Spotify won't connect saying "It appears you're trying to log in from a different country." After some research, I figured out that I needed to change my country ...
I lived in Germany until recently when I moved back to the states. Since I got here, my Spotify won't connect saying "It appears you're trying to log in from a different country." After some research...
Roadie
454 Views
7 replies
0 likes
I've asked twice to remove my spotify account but nothing happens: Please act on the case immedately CASE: 02181751 Thanks.
I've asked twice to remove my spotify account but nothing happens: Please act on the case immedately CASE: 02181751 Thanks.
Spotify
243 Views
2 replies
0 likes
Hi! I would like order a gift card for christmas but I don't have the recipient email. If I enter one of my email address in the field recipient email, will my friend be able to use this card with one of his email address? Thanks!
Hi! I would like order a gift card for christmas but I don't have the recipient email. If I enter one of my email address in the field recipient email, will my friend be able to use this card with ...
Newbie
1423 Views
2 replies
0 likes
I signed up for three months for 0.99...but got charged 9.99.
I signed up for three months for 0.99...but got charged 9.99.
Not applicable
242 Views
1 replies
0 likes
Hi there Myself and my wife currently have 2 separate Spotify accounts. I want to upgrade to a family subscription for myself +2 members so that myself, my wife and my daughter can each have their own accounts for the same price as having 2 separate ...
Hi there Myself and my wife currently have 2 separate Spotify accounts. I want to upgrade to a family subscription for myself +2 members so that myself, my wife and my daughter ...
Not applicable
246 Views
1 replies
0 likes
Hello sorry but im really pissed at the moment, i bought me an 3 months giftcard with "sofortüberweisung". After i payed the 29,97 Euro i got he message from "sofortüberweisung" that everything went succsessfully and then i returned back to the spoti...
Hello sorry but im really pissed at the moment, i bought me an 3 months giftcard with "sofortüberweisung". After i payed the 29,97 Euro i got he message from "sofortüberweisung" that every...
Not applicable
223 Views
1 replies
0 likes
Hi, I sent an email to Spotify support two days ago and have not received a resonse (Case # 02179745). I enter my user name but do not recieve an email. If I enter my email address it tells me I must loging with facebook. I must have tried Spotify wi...
Hi, I sent an email to Spotify support two days ago and have not received a resonse (Case # 02179745). I enter my user name but do not recieve an email. If I enter my email addr...
Not applicable
211 Views
1 replies
0 likes
I recieved email from PayPal with 1 + 2 months bonus. But how can I redeem that, If I already have active subscription?
I recieved email from PayPal with 1 + 2 months bonus. But how can I redeem that, If I already have active subscription?
Not applicable
1078 Views
10 replies
2 likes
I removed Spotify App from Facebook. Afterwards I noticed that I need Facbook to log in into Spotify. So I decided to log in with Facebook again. Everything should be as before. But now I have a new Profile ID. How can I log in with my old Profile ID...
I removed Spotify App from Facebook. Afterwards I noticed that I need Facbook to log in into Spotify. So I decided to log in with Facebook again. Everything should be as before. But now I have a ...
Not applicable
204 Views
1 replies
0 likes
Living in Germany, i would like to buy a one-year student subscription as a gift for my brother who lives in the US. Is there a feasible way to do that? Thanks for any advice!
Living in Germany, i would like to buy a one-year student subscription as a gift for my brother who lives in the US. Is there a feasible way to do that? Thanks for any advice!
Not applicable
199 Views
1 replies
0 likes
