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How do i get refunded

How do i get refunded

Ive been subscribed to spotify premium for several months now and i personally never signed up for it and have never used it..
I seen that i was subscribed the other day so i logged on using the email registered to my paypal account and when i got on i was unable to access premium features..
I am sick of paying for something im unable to use even when i want to.
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1 Reply

Hey @Tbwposkitt and welcome to the Spotify Community!

 

If you think that you're eligible for a refund, please get in touch with Spotify via the contact form or one of the social media channels. Their support team will be able to take a look at your issue and you'll hear from them shortly.

 

Contact form: http://bit.ly/SpotifyCF

Facebook: http://bit.ly/SpotifyCaresFB

Twitter: http://bit.ly/SpotifyCaresTW

 

If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours, sometimes even faster.

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