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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Moderator
75767 Views
28 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
93190 Views
9 replies
2 likes
I started a Family membership assuming I needed the 4 member option for me, my wife and 2 kids. I now realise that the 4 family member option is me plus 4. As I only need me plus 3 how do I now reduce my subscription to the lower cost option? Cheers ...
I started a Family membership assuming I needed the 4 member option for me, my wife and 2 kids. I now realise that the 4 family member option is me plus 4. As I only need me plus 3 how do...
Spotify Star
404 Views
1 replies
0 likes
I have two spotify accounts and have premium on one of them but can't remover what email I used for it or what the password is and since I can't remember the email to it I can't change my password. Does anyone know what I can do to cancel my premium ...
I have two spotify accounts and have premium on one of them but can't remover what email I used for it or what the password is and since I can't remember the email to it I can't change my password. D...
Spotify Star
334 Views
1 replies
0 likes
Hi everyone! I forgot my Spotify credentials and I cannot cancel my subscription! Is there something I can do to cancel the subscription?? Please help because I'm getting the bank fees.
Hi everyone! I forgot my Spotify credentials and I cannot cancel my subscription! Is there something I can do to cancel the subscription?? Please help because I'm getting the bank fees.
Community Legend
636 Views
4 replies
0 likes
Hello, I've received a german Spotify gift card, but I'm from Austria and therefore have a Austrian Spotify account. Can I use the gift card with my account, even dough it's from a different country? Best regards
Hello, I've received a german Spotify gift card, but I'm from Austria and therefore have a Austrian Spotify account. Can I use the gift card with my account, even dough it's from a different...
Spotify Star
510 Views
1 replies
0 likes
Hello my name is Tianna And I'm having trouble logging into Facebook on Spotify the app and also with a web browser on the computer do you have any solutions to what the problem might be. And I have Steve no help or any instructions on how to fix thi...
Hello my name is Tianna And I'm having trouble logging into Facebook on Spotify the app and also with a web browser on the computer do you have any solutions to what the problem might be. And I have ...
Community Legend
670 Views
5 replies
0 likes
So maybe a month ago I sumbled upon this really cool feature under the browse tab of my IOS app. There was a section called Your Mixes (located under discover and concerts) when I clicked on it, it brought me to what I would describe as a personalize...
So maybe a month ago I sumbled upon this really cool feature under the browse tab of my IOS app. There was a section called Your Mixes (located under discover and concerts) when I clicked on it, it b...
Roadie
586 Views
4 replies
0 likes
I have Premiuim and all of the sudden my acoount dosent remember med and keeps on logging me off. I have restartede the Iphone and deletedde the app. several times.
I have Premiuim and all of the sudden my acoount dosent remember med and keeps on logging me off. I have restartede the Iphone and deletedde the app. several times.
Spotify Star
470 Views
1 replies
0 likes
Ive been subscribed to spotify premium for several months now and i personally never signed up for it and have never used it..I seen that i was subscribed the other day so i logged on using the email registered to my paypal account and when i got on ...
Ive been subscribed to spotify premium for several months now and i personally never signed up for it and have never used it.. I seen that i was subscribed the other day so i logged on using the ema...
Spotify Star
329 Views
1 replies
0 likes
Hola! El lunes pagué premium por un mes, se activó el martes y usé premium, y ayer viernes de la nada me la quitaron y ahora dice spotify FREE tengo mi recibo de pago, y dice que vence hasta el 28 de abril, mi smart tv me sacó d ela aplicación porque...
Hola! El lunes pagué premium por un mes, se activó el martes y usé premium, y ayer viernes de la nada me la quitaron y ahora dice spotify FREE tengo mi recibo de pago, y dice que vence hasta el 28 de...
Community Legend
597 Views
1 replies
0 likes
I had one free month spotify, but I was 1 day to late for stopping my account. So their is 10 euro off on my bank. I want to upgrade for the rest of the month ,because i have paid 10 euro. I don't want to pay extra for the month. Can i go primium aga...
I had one free month spotify, but I was 1 day to late for stopping my account. So their is 10 euro off on my bank. I want to upgrade for the rest of the month ,because i have paid 10 euro. I don't wa...
Community Legend
295 Views
1 replies
0 likes
I don't know if anyone over at Spotify headquarters knows this, but slacker radio has a subscription option called radio plus, where the user has the option the pay 3.99 a month to listen to ad free radio with unlimited skip. Then they also have a pr...
I don't know if anyone over at Spotify headquarters knows this, but slacker radio has a subscription option called radio plus, where the user has the option the pay 3.99 a month to listen to ad free ...
Community Legend
258 Views
1 replies
0 likes
I have Spotify premium but for some reason Spotify logged me out and now says I only have free Spotify but that's not right! I want this fixed ASAP
I have Spotify premium but for some reason Spotify logged me out and now says I only have free Spotify but that's not right! I want this fixed ASAP
Spotify Star
486 Views
4 replies
0 likes
I don't know why my location from Indonesia (ID), automatically changed to USA.. omghow to change my location back to my country Indonesia?So I can't join Family Plan with my brother..I'm already emailing Spotify & mention SpotifyCares, but no respon...
I don't know why my location from Indonesia (ID), automatically changed to USA.. omg how to change my location back to my country Indonesia? So I can't join Family Plan with my brother.. I'm alrea...
Casual Listener
802 Views
2 replies
0 likes
So I was charged $5.40 on my account when I was trying to search up my college and get the student discount. It said it did not recognize me so I did not get premium, yet it still charged me. Help??
So I was charged $5.40 on my account when I was trying to search up my college and get the student discount. It said it did not recognize me so I did not get premium, yet it still charged me. Help??
Spotify Star
277 Views
1 replies
0 likes
Hi! I was trying to subscribe to Premium using the student discount, put all my card information in, but Spotify could'nt recognize me as a student. I was ok with this but then realized my account was charged $4.99 even though I hadn't subscribed. I ...
Hi! I was trying to subscribe to Premium using the student discount, put all my card information in, but Spotify could'nt recognize me as a student. I was ok with this but then realized my account wa...
Spotify Star
305 Views
1 replies
0 likes
I can't change my password on my account nor can I relog into my account on my new phone. When I got premium a few months later I got a new phone and don't remember the password.. But when I click forgot password it won't do anything.. It's not worki...
I can't change my password on my account nor can I relog into my account on my new phone. When I got premium a few months later I got a new phone and don't remember the password.. But when I click fo...
Roadie
275 Views
1 replies
0 likes
I am a college student and I can find my school when prompted to do so, yet it says that it can not verify it! Why is it rejecting me? How do they go about verifying students accounts?
I am a college student and I can find my school when prompted to do so, yet it says that it can not verify it! Why is it rejecting me? How do they go about verifying students accounts?
Roadie
1072 Views
1 replies
0 likes
Hi, a few days ago my spotify account (premium) suddenly switched to french texts, although i am from germany. When i go to my account page it says "Country: FR" but i cant change it. The option to change is locked to France. I checked my IP but its ...
Hi, a few days ago my spotify account (premium) suddenly switched to french texts, although i am from germany. When i go to my account page it says "Country: FR" but i cant change i...
Newbie
402 Views
2 replies
0 likes
I changed passwords or three times I can see my account on safari. But can't access the app. Keeps telling me wrong password. Deleted app reset phone idk what else to do
I changed passwords or three times I can see my account on safari. But can't access the app. Keeps telling me wrong password. Deleted app reset phone idk what else to do
Spotify Star
315 Views
1 replies
0 likes
I received Spotify as a Christmas gift, along with a card that extended my subscription for 3 months. When it expired, I entered the number I scratched off and Spotify appeared on my desktop. Feeling I was renewed, I discarded the card. Then when I w...
I received Spotify as a Christmas gift, along with a card that extended my subscription for 3 months. When it expired, I entered the number I scratched off and Spotify appeared on my desktop. F...
Spotify Star
289 Views
1 replies
0 likes
