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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
OK so i accidentally got the family plan with plus 2 members and I only wanted plus one member. I cancelled teh subscription and it says that it will end on 5/3. Am i still getting charged 19.99 for cancelling it?
I get charged each month for Spotify premium and I've been too lazy to do anything about it until now. I've tried to log in with my email address that PayPal is sending me the recipt on but it says there is no account with that email. How do I cancel...
Spotify says that I'm subscribed as premium and will be charged again, but that I have to cancel through Apple ID.Apple ID says that my spotify subscription expired three months ago.I cannot find any other way to cancel my subscription.As my partner ...
Hello! Please reset my devices.
My account was hacked and i dont know how and all of my personal information is at risk and this customer service team sucks at making their customers feel important. I want to be contacted immediately. This is a pretty serious problem.
I am being charged on the same credit card twice per month at $11.99 per payment. Can you please advise? Perhaps we have signed up twice accidentally? Hughesrus - Jann
We have been advised by one of our Suppliers that it is acceptable to use Spotify in our Cafe, if we have purchased a OneMusic NZ Hospitality Licence. Can you please confirm if this is acceptable? Kind regardsPaul.
My friends got an offer that It allows them to pay spotify 0,99 cents for 3 months, how i can get this offer?
I'm trying to set a password on my Spotify as my account has been set up through Facebook and I can't log in on my media player without a user name and password. Spotify keeps telling me that it can't send a password to my email address as there is n...
Someone stole my facebook linked account. I apparently left the login credentials in the cookies for another computer and someone from germany kept on logging and deleting my playlists. The email address or the password for the account I don't know a...
I was using spotfy student which is 4.99+tax for a while, but I just now realised that in September of 2015, Spotify automatically changed my subscription to 9.99+tax or back to regular premium. Can someone explain how that is legal? How can they cha...
Hi everyone!I closed my account because I thought I wasn't using it enough..but I miss it already!I had linked My fb to it but now when I try to log in, UT takes me to a page that says spotify doesn't work when I try to create an account it says emai...
I deactivated my facebook. In order to use my current profile on my phone, it forces me to reactivate my facebook. I try to change my login info here but it forces me back to facebook. I don't want to have to deactivate this account and start all ove...
Hi, I've noticed today, 19/4/2016, that my subscription has changed to the Free version. Yesterday I am sure I was on the premium plan as I was playing music through a sonos player, but today it wouldn't let me play anything, it kept skipping all son...
I've emailed, filled out a webform and tweeted the support account. It's been over an hour. No help.Got an email that my account email was changed, but I didn't do it. Luckily I can still access my account via Facebook. I opened the app on my phone w...
The email on my profile has been changed and I cannot change it back. I have contacted, but the online form has sent the confirmation to the altered email address. Please help!
I was on student and then they would not renew my id. So I am forced to go to the 9.99 a month. When I log in, all I see is the student offer and family plan. Where is the 9.99? I have been without my playlists and preiumum for over a week now and Sp...
Hello, hopefully this won't be too confusing for you guys to help me with! So I appear to have two accounts, one is my facebook account that I can log in with my email address and one is the account I actually use with all my playlists on it which is...
I recently lost my debit and credit cards, so when the next month's payment was due to be taken, I got an email from Spotify saying they hadn't been able to take the payment, which is to be expected as both cards were cancelled. I logged on and tried...
There's been an ongoing issue with Spotify account/Desktop application where it suddenly won't let me log-in using my Facebook account credentials. I've been falling back on my iPhone app and the web app but would really love to be able to get back t...