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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80486 Views

9 replies

2 likes

Account
Login
  • 80486 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

654116 Views

13 replies

4 likes

Account
  • 654116 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734598 Views

18 replies

29 likes

  • 734598 Views
  • 18 replies
  • 29 likes

Music will not play in my car

I have never had an issue with Spotify up until this point, but for some reason, no music will play in my car. Pandora plays fine, the other music downloaded on my phone plays fine, so it isn't an issue with the Bluetooth. It's an issue with with Spo...

Newbie

I have never had an issue with Spotify up until this point, but for some reason, no music will play in my car. Pandora plays fine, the other music downloaded on my phone plays fine, so it isn't an is...

oneforkshort

Casual Listener

227 Views

1 replies

0 likes

Premium
  • 227 Views
  • 1 replies
  • 0 likes

Solved!! Delete my account as well

For f sake nothing bloody works on spotify. And even when I try to delete my account it f doesn't work. I'm so fed up with this crap. Oh yes the contact form I have to fill in; it's a loop. Keep getting sent back to the first page. Delete my **bleep*...

Visitor

For f sake nothing bloody works on spotify. And even when I try to delete my account it f doesn't work. I'm so fed up with this crap.   Oh yes the contact form I have to fill in; it's a loop. ...

KatesHere

Community Legend

617 Views

5 replies

0 likes

Account
  • 617 Views
  • 5 replies
  • 0 likes

2 accounts 1 credit card

After using Songza and Rdio, apple music and spotify seen so archaic. However, I have opened a new account at home to use with the sonos system. No issue.I also have a sonos in the office, so I opened another separate account, which seems so illogica...

Casual Listener

After using Songza and Rdio, apple music and spotify seen so archaic. However, I have opened a new account at home to use with the sonos system. No issue. I also have a sonos in the office, so I ope...

kbrooksc

Community Legend

715 Views

5 replies

0 likes

Account
Premium
Subscription
  • 715 Views
  • 5 replies
  • 0 likes

Solved!! Deletion of spotify account

Hello, Since I do not use a certain account anymore, I'd like to delete my Spotify account. I wanted to use the contact form on the website to contact Spotify about this, but the form did not work. I sent them a message that I was unable to use the f...

Visitor

Hello,   Since I do not use a certain account anymore, I'd like to delete my Spotify account. I wanted to use the contact form on the website to contact Spotify about this, but the form did no...

user-removed

Not applicable

597 Views

2 replies

0 likes

Account
  • 597 Views
  • 2 replies
  • 0 likes

Double premium subscription gift card + app store

Last Christmas my son gave me a 3 months Spotify subscription using a gift card, which I redeemed on Dec 25. That gave me Spotify premium until 25/03/2016. 2 days later I must have inadvertently activated an automatic subscription through the iOS app...

Newbie

Last Christmas my son gave me a 3 months Spotify subscription using a gift card, which I redeemed on Dec 25. That gave me Spotify premium until 25/03/2016.   2 days later I must have inadverte...

kbrooksc

Community Legend

228 Views

1 replies

0 likes

Premium
Subscription
  • 228 Views
  • 1 replies
  • 0 likes

Missing account

I got a new phone and I can't access my premium account. I suspect I may have 2 accounts but have no idea what the username, or password is for the one that is premium. I've done everything suggested to fix the issue with no luck. Also Spotify custom...

Visitor

I got a new phone and I can't access my premium account. I suspect I may have 2 accounts but have no idea what the username, or password is for the one that is premium. I've done everything suggested...

kbrooksc

Community Legend

218 Views

1 replies

0 likes

Premium
  • 218 Views
  • 1 replies
  • 0 likes

I have to pay twice for spotify?

I have Spotify premium and on the page it says i have to pay 9,99 on the 28th of february. Although, when I check my bank account, it says that Spotify will 'take' money from me on the 12th of february? So I have to pay twice in one month?I only have...

Newbie

I have Spotify premium and on the page it says i have to pay 9,99 on the 28th of february.   Although, when I check my bank account, it says that Spotify will 'take' money from me on the 12th ...

kbrooksc

Community Legend

199 Views

1 replies

0 likes

Account
Premium
  • 199 Views
  • 1 replies
  • 0 likes

forgot account info

Hi there, I have another account which is Premium but I reset my phone and forgot the username and password. All I have is the credit card number. Is it possible to recover the account info with that number?

Visitor

Hi there, I have another account which is Premium but I reset my phone and forgot the username and password. All I have is the credit card number. Is it possible to recover the account info with that...

kbrooksc

Community Legend

413 Views

1 replies

0 likes

Subscription
  • 413 Views
  • 1 replies
  • 0 likes

Please help, getting no feedback from spotify themeselves.

I just wanna know if I can be logged in on multiple devices such as; my phone, tablet, or even laptop. Just the premium account, im the only one using it but I'm not sure if you need to have the family subscription. Also it says it can't find my coll...

Newbie

I just wanna know if I can be logged in on multiple devices such as; my phone, tablet, or even laptop. Just the premium account, im the only one using it but I'm not sure if you need to have the fami...

kbrooksc

Community Legend

196 Views

1 replies

0 likes

Subscription
  • 196 Views
  • 1 replies
  • 0 likes

Subscription Cancellation

I've seen many post "Unable to cancel my subscription"! I have tried every suggestion and hought it was cancelled 5 months ago but they are still charging me, this is cazy! Any new suggestions? Thanks

Casual Listener

 I've seen many post "Unable to cancel my subscription"! I have tried every suggestion and hought it was cancelled 5 months ago but they are still charging me, this is cazy! Any new suggestions?...

kbrooksc

Community Legend

434 Views

3 replies

0 likes

Subscription
  • 434 Views
  • 3 replies
  • 0 likes

Pague y no tengo el servicio

Realice mi pago con tarjeta de crédito y ya tengo el cargo pero no tengo el servicio

Newbie

Realice mi pago con tarjeta de crédito y ya tengo el cargo pero no tengo el servicio

driveflanger

Community Legend

359 Views

1 replies

0 likes

Premium
  • 359 Views
  • 1 replies
  • 0 likes

Being charged for premium but stuck on free for the past 6 months

I've been charged every month for my premium subscription that I had on my galaxy s4 and when I upgraded to my galaxy s6 I logged in to my account and now it's stuck on free when it should be premium. This has been going on for about 6 months now and...

Casual Listener

I've been charged every month for my premium subscription that I had on my galaxy s4 and when I upgraded to my galaxy s6 I logged in to my account and now it's stuck on free when it should be premium...

kbrooksc

Community Legend

481 Views

3 replies

0 likes

Account
Free
Premium
Subscription
  • 481 Views
  • 3 replies
  • 0 likes

Subscription not activating

Ok, so to start this off, i paid for spotify premium on my iPad using an iTunes card (which usually works) and when i logged onto my pc and ipad, it says that my last payment didnt work, but i got a receipt for it? what is going on and how do i fix i...

Regular

Ok, so to start this off, i paid for spotify premium on my iPad using an iTunes card (which usually works) and when i logged onto my pc and ipad, it says that my last payment didnt work, but i got a ...

kbrooksc

Community Legend

529 Views

9 replies

0 likes

Account
Premium
Subscription
  • 529 Views
  • 9 replies
  • 0 likes

future evol

When is future new album gonna post? It came out today. It's called evol.

Casual Listener

When is future new album gonna post? It came out today. It's called evol.

kbrooksc

Community Legend

12615 Views

12 replies

12 likes

Premium
  • 12615 Views
  • 12 replies
  • 12 likes

Took money without consent

I have 2 separate 4.99 charges and no premium service. I want this resolved asap. I don't want anything to do with this company.

Newbie

I have 2 separate 4.99 charges and no premium service. I want this resolved asap. I don't want anything to do with this company.

kbrooksc

Community Legend

249 Views

1 replies

0 likes

Account
  • 249 Views
  • 1 replies
  • 0 likes

No puedo pagar premium / Unable to pay for premium

Llevo desde mediados de diciembre sin poder pagar el premium, hasta me hecho una cuenta nueva por si acaso. Intento pagar con Paypal, tras loguearme le doy a confirmar pago y me devuelve a la pagina inicial de spotify donde sale la oferta y no me cob...

Newbie

Llevo desde mediados de diciembre sin poder pagar el premium, hasta me hecho una cuenta nueva por si acaso.   Intento pagar con Paypal, tras loguearme le doy a confirmar pago y me devuelve a l...

driveflanger

Community Legend

395 Views

1 replies

0 likes

Account
Premium
Subscription
  • 395 Views
  • 1 replies
  • 0 likes

Solved!! Logging out of a mobile device

I logged into someone else's phone and forgot to log out and now they have access to my Spotify. Is there I can log off all devices? Tried the one in settings and that did it for my phone but they are still logged in.

Regular

I logged into someone else's phone and forgot to log out and now they have access to my Spotify. Is there I can log off all devices? Tried the one in settings and that did it for my phone but they ar...

Lukewolgast

Regular

502 Views

2 replies

0 likes

Other
Security
  • 502 Views
  • 2 replies
  • 0 likes

ich erhalte keine nachrichten über playlist änderungen

ich erhalte keine nachrichten über playlist änderungen. In der Einstellungen ist alles auf ja.

Newbie

ich erhalte keine nachrichten über playlist änderungen.  In der Einstellungen ist alles auf ja.

183 Views

0 replies

0 likes

Other
  • 183 Views
  • 0 replies
  • 0 likes

Deleted favourite playlist

Hi! I've just deleted all my songs from "Your music" section by mistake, is there any way to recover it? Thanks in advance.

Casual Listener

Hi! I've just deleted all my songs from "Your music" section by mistake, is there any way to recover it? Thanks in advance.

tobiahao

Casual Listener

307 Views

2 replies

0 likes

Account
  • 307 Views
  • 2 replies
  • 0 likes

I país for premiun and my account still on free version.

I país with credit card, the paymenth is alredy done and im still as a free version

Casual Listener

I país with credit card, the paymenth is alredy done and im still as a free version

Gabyscott

Casual Listener

286 Views

4 replies

0 likes

Account
Subscription
  • 286 Views
  • 4 replies
  • 0 likes