Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Rising Star 3
a month ago
439 Views
0 replies
7 likes
Security

439 Views
0 replies
7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
2 weeks ago
Faithless2o
Regular
440434 Views
968 replies
108 likes
Account

440434 Views
968 replies
108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1195674 Views
119 replies
116 likes
Account

1195674 Views
119 replies
116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-07-25 1:55:12 PM
Hobbit70
Visitor
106959 Views
70 replies
11 likes
Account
Login
Premium

106959 Views
70 replies
11 likes

Paying for Premium but on Free

I have now paid 2 months of premium £9.99 x 2 through PayPal but my subscription is Free! I require a refund of these two payments.

dollspeight
Newbie
I have now paid 2 months of premium £9.99 x 2 through PayPal but my subscription is Free! I require a refund of these two payments.
2016-04-04 6:35:29 PM
2016-04-04 6:47:02 PM
Maxim
Spotify Star
207 Views
1 replies
0 likes
Account
Premium
Subscription

207 Views
1 replies
0 likes

Find the songs from last weeks discover?

Hi, forgot to add a couple of songs from last weeks discover list and i have no clue what artist or song it was, just that i liked it. Is it possible to get the list back somehow? Best regards, leuchdiodem

Leuchdioden
Newbie
Hi, forgot to add a couple of songs from last weeks discover list and i have no clue what artist or song it was, just that i liked it. Is it possible to get the list back somehow? Bes...
2016-04-04 6:20:16 PM
2016-04-04 6:39:06 PM
Maxim
Spotify Star
141 Views
1 replies
0 likes
Subscription

141 Views
1 replies
0 likes

Another user is using my account

Hello Spotify I have an account which is continously being used by another user. I have tried everything: Logging out of my Facebook, changing Facebook password, set device password, sign out everywhere and still, ever so often, my account - which i ...

Diojr
Newbie
Hello Spotify I have an account which is continously being used by another user. I have tried everything: Logging out of my Facebook, changing Facebook password, set device password, sign ou...
2016-04-04 9:13:35 AM
2016-04-04 5:41:52 PM
ae67
Regular
340 Views
2 replies
0 likes
Account
Premium
Subscription

340 Views
2 replies
0 likes

My premium account has been hacked!

Hello, I recieved an email yesterday stating that my accounts primary email address has been changed, which was definately not me, and it would seem they have changed the password also as I can no longer login with my username. I've contacted the acc...

hazzic76
Newbie
Hello, I recieved an email yesterday stating that my accounts primary email address has been changed, which was definately not me, and it would seem they have changed the password also as I ...
2016-04-04 4:14:25 PM
2016-04-04 5:07:30 PM
Maxim
Spotify Star
213 Views
1 replies
0 likes
Account
Premium
Security

213 Views
1 replies
0 likes

Spotify premium changed to free

As a loyal spotify subscriber I have canceld my subscription, just for a short time.But I just paid this morning for my next month, after that I canceld my subscription, but my spotify status still changed to spotify 'free'' user.Is there anything th...

steventijssen
Newbie
As a loyal spotify subscriber I have canceld my subscription, just for a short time. But I just paid this morning for my next month, after that I canceld my subscription, but my spotify status still...
2016-04-04 12:03:36 PM
2016-04-04 5:02:47 PM
diane38b
Casual Listener
195 Views
2 replies
0 likes
Account
Free
Premium
Subscription

195 Views
2 replies
0 likes

Accidentially unticked a song in my albums.. Can't remember what it's called!

So basically I accidentally unticked a song and cmd Z didn't work and I can't remember what it's called and I want it back! All I know is that the album cover was of clouds and the artists name began with M! How can I get it back!?!

Mikesamus
Casual Listener
So basically I accidentally unticked a song and cmd Z didn't work and I can't remember what it's called and I want it back! All I know is that the album cover was of clouds and the artists name began...
2016-03-28 3:13:24 PM
2016-04-04 4:38:25 PM
19laubow
Casual Listener
286 Views
4 replies
1 likes
Account

286 Views
4 replies
1 likes

Solved!! Deleting my account

I had to create another account due to me forgetting my email and password. Now I am paying for 2 accounts. I've already sent 13 emails stating I need my account deleted but I get the same email and nothing is being done. Can you help?

Kaylaj2015
Newbie
I had to create another account due to me forgetting my email and password. Now I am paying for 2 accounts. I've already sent 13 emails stating I need my account deleted but I get the same email and ...
2016-04-04 9:39:16 AM
2016-04-04 4:26:30 PM
Maxim
Spotify Star
238 Views
1 replies
0 likes
Premium

238 Views
1 replies
0 likes

Reducing family subscription

I started a Family membership assuming I needed the 4 member option for me, my wife and 2 kids. I now realise that the 4 family member option is me plus 4. As I only need me plus 3 how do I now reduce my subscription to the lower cost option? Cheers ...

sethlj
Newbie
I started a Family membership assuming I needed the 4 member option for me, my wife and 2 kids. I now realise that the 4 family member option is me plus 4. As I only need me plus 3 how do...
2016-04-04 3:58:48 PM
2016-04-04 4:12:22 PM
Maxim
Spotify Star
256 Views
1 replies
0 likes
Account
Premium
Subscription

256 Views
1 replies
0 likes

canceling premium

I have two spotify accounts and have premium on one of them but can't remover what email I used for it or what the password is and since I can't remember the email to it I can't change my password. Does anyone know what I can do to cancel my premium ...

lolidk
Newbie
I have two spotify accounts and have premium on one of them but can't remover what email I used for it or what the password is and since I can't remember the email to it I can't change my password. D...
2016-04-04 2:08:56 PM
2016-04-04 4:00:59 PM
Maxim
Spotify Star
179 Views
1 replies
0 likes
Premium

179 Views
1 replies
0 likes

Cancel Premium subscription without account

Hi everyone! I forgot my Spotify credentials and I cannot cancel my subscription! Is there something I can do to cancel the subscription?? Please help because I'm getting the bank fees.

juancaaa
Casual Listener
Hi everyone! I forgot my Spotify credentials and I cannot cancel my subscription! Is there something I can do to cancel the subscription?? Please help because I'm getting the bank fees.
2016-03-18 7:02:42 PM
2016-04-04 3:39:06 PM
jean3601
Community Legend
363 Views
4 replies
0 likes
Account

363 Views
4 replies
0 likes

German gift card usable with Austrian Spotify Account?

Hello, I've received a german Spotify gift card, but I'm from Austria and therefore have a Austrian Spotify account. Can I use the gift card with my account, even dough it's from a different country? Best regards

the0ne25
Regular
Hello, I've received a german Spotify gift card, but I'm from Austria and therefore have a Austrian Spotify account. Can I use the gift card with my account, even dough it's from a different...
2016-04-04 12:42:11 PM
2016-04-04 3:35:09 PM
Maxim
Spotify Star
376 Views
1 replies
0 likes
Account
Premium
Subscription

376 Views
1 replies
0 likes

Will not allow me to login with Facebook

Hello my name is Tianna And I'm having trouble logging into Facebook on Spotify the app and also with a web browser on the computer do you have any solutions to what the problem might be. And I have Steve no help or any instructions on how to fix thi...

Tiannaporter
Regular
Hello my name is Tianna And I'm having trouble logging into Facebook on Spotify the app and also with a web browser on the computer do you have any solutions to what the problem might be. And I have ...
2016-04-02 11:32:52 PM
2016-04-04 3:30:56 PM
jean3601
Community Legend
458 Views
5 replies
0 likes
Account
Login
Other
Premium
Subscription

458 Views
5 replies
0 likes

Your Mixes

So maybe a month ago I sumbled upon this really cool feature under the browse tab of my IOS app. There was a section called Your Mixes (located under discover and concerts) when I clicked on it, it brought me to what I would describe as a personalize...

ecouture
Casual Listener
So maybe a month ago I sumbled upon this really cool feature under the browse tab of my IOS app. There was a section called Your Mixes (located under discover and concerts) when I clicked on it, it b...
2016-03-21 4:40:38 PM
2016-04-04 3:15:41 PM
Jake
Roadie
265 Views
4 replies
0 likes
Account
Premium

265 Views
4 replies
0 likes

My Spotify keeps on logging me off (Iphone)

I have Premiuim and all of the sudden my acoount dosent remember med and keeps on logging me off. I have restartede the Iphone and deletedde the app. several times.

tatarelton
Casual Listener
I have Premiuim and all of the sudden my acoount dosent remember med and keeps on logging me off. I have restartede the Iphone and deletedde the app. several times.
2016-04-04 9:37:04 AM
2016-04-04 3:14:59 PM
Maxim
Spotify Star
286 Views
1 replies
0 likes
Account
Login
Premium

286 Views
1 replies
0 likes

How do i get refunded

Ive been subscribed to spotify premium for several months now and i personally never signed up for it and have never used it..I seen that i was subscribed the other day so i logged on using the email registered to my paypal account and when i got on ...

Tbwposkitt
Newbie
Ive been subscribed to spotify premium for several months now and i personally never signed up for it and have never used it.. I seen that i was subscribed the other day so i logged on using the ema...
2016-04-04 11:26:37 AM
2016-04-04 3:04:27 PM
Maxim
Spotify Star
176 Views
1 replies
0 likes
Account

176 Views
1 replies
0 likes

pagué y mi cuenta premium me duró 5 dias

Hola! El lunes pagué premium por un mes, se activó el martes y usé premium, y ayer viernes de la nada me la quitaron y ahora dice spotify FREE tengo mi recibo de pago, y dice que vence hasta el 28 de abril, mi smart tv me sacó d ela aplicación porque...

dannyortiz90
Newbie
Hola! El lunes pagué premium por un mes, se activó el martes y usé premium, y ayer viernes de la nada me la quitaron y ahora dice spotify FREE tengo mi recibo de pago, y dice que vence hasta el 28 de...
2016-04-02 9:06:07 PM
2016-04-04 11:26:58 AM
OviiiOne
Community Legend
410 Views
1 replies
0 likes
Premium
Subscription

410 Views
1 replies
0 likes

upgrade

I had one free month spotify, but I was 1 day to late for stopping my account. So their is 10 euro off on my bank. I want to upgrade for the rest of the month ,because i have paid 10 euro. I don't want to pay extra for the month. Can i go primium aga...

leshdevries
Newbie
I had one free month spotify, but I was 1 day to late for stopping my account. So their is 10 euro off on my bank. I want to upgrade for the rest of the month ,because i have paid 10 euro. I don't wa...
2016-04-04 9:02:40 AM
2016-04-04 11:25:21 AM
OviiiOne
Community Legend
143 Views
1 replies
0 likes
Premium

143 Views
1 replies
0 likes

Just a suggestion

I don't know if anyone over at Spotify headquarters knows this, but slacker radio has a subscription option called radio plus, where the user has the option the pay 3.99 a month to listen to ad free radio with unlimited skip. Then they also have a pr...

elenagonzalez
Newbie
I don't know if anyone over at Spotify headquarters knows this, but slacker radio has a subscription option called radio plus, where the user has the option the pay 3.99 a month to listen to ad free ...
2016-04-03 11:07:58 PM
2016-04-04 11:22:27 AM
OviiiOne
Community Legend
132 Views
1 replies
0 likes
Premium

132 Views
1 replies
0 likes

Fix this account

I have Spotify premium but for some reason Spotify logged me out and now says I only have free Spotify but that's not right! I want this fixed ASAP

user-removed
Visitor
I have Spotify premium but for some reason Spotify logged me out and now says I only have free Spotify but that's not right! I want this fixed ASAP
2016-04-02 9:09:28 AM
2016-04-04 8:15:52 AM
MattSuda
Spotify Star
268 Views
4 replies
0 likes
Premium

268 Views
4 replies
0 likes

My Country automatically changed from Indonesia to USA

I don't know why my location from Indonesia (ID), automatically changed to USA.. omghow to change my location back to my country Indonesia?So I can't join Family Plan with my brother..I'm already emailing Spotify & mention SpotifyCares, but no respon...

bryananta
Casual Listener
I don't know why my location from Indonesia (ID), automatically changed to USA.. omg how to change my location back to my country Indonesia? So I can't join Family Plan with my brother.. I'm alrea...
2016-04-03 12:38:34 PM
2016-04-04 8:10:42 AM
bryananta
Casual Listener
412 Views
2 replies
0 likes
Account
Premium

412 Views
2 replies
0 likes

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