How do i solve this problem?

[ericooreis7]

My account is premium but in the app it appears as "free". How do I solve this?

[TobiasYoung]

Hey @ericooreis7, welcome to the Community!

• Check your subscription page. Your status should be Premium. 
• If you're on Premium, try signing out and back into the app. 
• If it says Free, check the receipt Spotify sent to your email inbox. Make sure you're signing in with the username on that receipt. If the username on your receipt is a 10 digit number, please sign in with your Facebook login details.

If you've tried all the steps above, please click here. It'll then take you through a survey to point you in the right direction: