How to change my country - Como cambiar de país

[fmigg]

ENGLISH:

I suscribed to Spotify premium in USA two years ago, but now I returned to Mexico, I bought a Spotify card and when I tried to exchange the card for a Premium month the webpage didn't let me due to my country. I checked my profile and it's USA (obviously) but I can't change to another country without registering another credit card (I don't want to register credit cards but exchange using monthly cards).

What can I do? I just bought the card and I can't use it...

ESPAÑOL:

Me suscribí a Spotify premium mientras vivia en Estados Unidos hace dos años, me tuve que regresar a México pero sigo manteniendo en mi perfil a Estados Unidos como pais predeterminado, cancelé el pago por tarjeta (porque me cobraban 10usd aun estando en mexico, en lugar de 100pesos) y ahora quiero pagar solo por tarjetas canjeables que venden en OXXO y 7Eleven, hoy intenté canjear la tarjeta y me dice que no se puede debido al país, quiero saber como cambiar mi pais sin tener que meter otra tarjeta (no quiero). He desperdiciado mi dinero?

[Maxim]

Hey @fmigg,

You'll have to wait until your current subscription has ended so you can update your account's country setting by following the instructions from this support article: https://support.spotify.com/account_payment_help/account_basics/how-can-i-change-my-country-setting/.

Let me know if you have any other questions.

[fmigg]

Hello Maxim! My suscription ends at May 25th, so let's wait until that day.

Greetings and thank you!

[elhechicero]

i cant change my country my account already expired im in mexico and i still cant change my country it only appears usa can you help me with that