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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • GollyGoshGale
  • Casual Listener
  • 398662 Views
  • 948 replies
  • 107 likes
  • Account
  • 398662 Views
  • 948 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1171589 Views
  • 119 replies
  • 112 likes
  • Account
  • 1171589 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 99120 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 99120 Views
  • 68 replies
  • 10 likes

I reset my password and I lost my playlist and my premium subscription and nothing has helped

I reset my password and I lost my playlist and my premium subscription and nothing has helped. I tried the tips of logging into my desktop and that didnt help I emailed custmor support and they told me to check here please help

  • Visitor
  • I reset my password and I lost my playlist and my premium subscription and nothing has helped. I tried the tips of logging into my desktop and that didnt help I emailed custmor support and they told ...
  • 113 Views
  • 0 replies
  • 0 likes
  • 113 Views
  • 0 replies
  • 0 likes

Change country

Hi. I recent moved overseas and need to change my contry in my account from US to Brazil. Currently (as shown in the image bellow) I'm not allowed to change even changing payment method. Our zipcode here are 6 digits and my payment didn't get through...

Screenshot at Sep 27 22-42-16.png
  • Casual Listener
  • Hi. I recent moved overseas and need to change my contry in my account from US to Brazil. Currently (as shown in the image bellow) I'm not allowed to change even changing payment method. Our zipcode ...
  • 136 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
  • 136 Views
  • 0 replies
  • 0 likes

Gift Card Redeem

I recently bought a gift card $36 (I made sure my country/region was Australia) and i tried to redeem but it said that the Premium code was not valid... What do i do?

  • Regular
  • I recently bought a gift card $36 (I made sure my country/region was Australia) and i tried to redeem but it said that the Premium code was not valid... What do i do?
  • sfquist
  • Newbie
  • 1526 Views
  • 6 replies
  • 0 likes
  • Premium
    Subscription
  • 1526 Views
  • 6 replies
  • 0 likes

Alterar País em minha conta

Olá a todos / SpotifyEstou tentando alterar meus dados para ser aceito no plano familiar que meu marido fez e não esta dando certo. Ambos estamos no Canada temporariamente e assinamos recentemente o plano familiar com nosso endereço do Brasil, pois i...

  • Visitor
  • Olá a todos / Spotify Estou tentando alterar meus dados para ser aceito no plano familiar que meu marido fez e não esta dando certo. Ambos estamos no Canada temporariamente e assinamos recentemente ...
  • Bittencourt
  • Spotify Star
  • 832 Views
  • 1 replies
  • 0 likes
  • Premium
  • 832 Views
  • 1 replies
  • 0 likes

Solved!! Logging in to Premium plan as a member

Can someone help me please? My dad started a Premium Family plan. He invited me to it. I tried to accept and then I wrote incorrect postal code, and when my dad said the right one, I tried to write it again and it sent me a message like "we cannot se...

  • Newbie
  • Can someone help me please? My dad started a Premium Family plan. He invited me to it. I tried to accept and then I wrote incorrect postal code, and when my dad said the right one, I tried to write i...
  • user-removed
  • Not applicable
  • 385 Views
  • 2 replies
  • 0 likes
  • 385 Views
  • 2 replies
  • 0 likes

Account charged twice

Trying to keep this short and relevant as possible. Last month, I cancelled my subscription as I wanted to change the billing date.I resubscribed at the start of the month and paid the family price.But now, the original subscription date has passed i...

  • Regular
  • Trying to keep this short and relevant as possible.   Last month, I cancelled my subscription as I wanted to change the billing date. I resubscribed at the start of the month and paid the fam...
  • user-removed
  • Not applicable
  • 260 Views
  • 3 replies
  • 0 likes
  • Account
    Subscription
  • 260 Views
  • 3 replies
  • 0 likes

Transferring music

I made a new account seperate from my Facebook account. Someone from Spotify had previously told me i could transfer my music from one account to another. Now I can't remember the steps i took before to speak to someone who could help me do that. I s...

  • Newbie
  • I made a new account seperate from my Facebook account. Someone from Spotify had previously told me i could transfer my music from one account to another. Now I can't remember the steps i took before...
  • imattolo
  • Community Legend
  • 162 Views
  • 1 replies
  • 0 likes
  • 162 Views
  • 1 replies
  • 0 likes

Paid for premium and not receiving it

Hello, I recently signed up for the $ 4.99 student deal with my account linked to the email [redacted by @ItsJamesJ 27/09/17] (this is my undergrad email and I have been using this account for a few years). After paying however, my account didn't cha...

  • Casual Listener
  • Hello,   I recently signed up for the $ 4.99 student deal with my account linked to the email [redacted by @ItsJamesJ 27/09/17] (this is my undergrad email and I have been using th...
  • user-removed
  • Not applicable
  • 465 Views
  • 5 replies
  • 0 likes
  • Premium
  • 465 Views
  • 5 replies
  • 0 likes

Account Seite wird nicht geladen.

Ich wollte einen Gutschein Code einlösen und komme nicht auf meine Accout Seite.Ich bekomme dort die Nachricht:Oh Nein! Da ist wohl etwas schiefgegangen.Aktualisiere diese Seite oder versuche es später nochmal. Es könnte einige Zeit dauern, bis alles...

  • Newbie
  • Ich wollte einen Gutschein Code einlösen und komme nicht auf meine Accout Seite. Ich bekomme dort die Nachricht: Oh Nein! Da ist wohl etwas schiefgegangen. Aktualisiere diese Seite oder versuche e...
  • 373 Views
  • 0 replies
  • 1 likes
  • 373 Views
  • 0 replies
  • 1 likes

Solved!! Refund

Hi, I haven´t realized there will be charges for not premium service and now looking into my bank account I see Spotify monthly charges of 9.99. I´d like to ask for a refund or at least cancel this service. Thanks.

  • Newbie
  • Hi, I haven´t realized there will be charges for not premium service and now looking into my bank account I see Spotify monthly charges of 9.99. I´d like to ask for a refund or at least cancel this s...
  • Jacob
  • Community Legend
  • 379 Views
  • 1 replies
  • 0 likes
  • 379 Views
  • 1 replies
  • 0 likes

Spotify .com

Please cancel this i did not order and refund my money

  • Newbie
  • Please cancel this i did not order and refund my money
  • Jacob
  • Community Legend
  • 519 Views
  • 1 replies
  • 1 likes
  • Subscription
  • 519 Views
  • 1 replies
  • 1 likes

Refund

My free premium ended and it asked if i would like yo continue the premium for $9.99 a month and I said no but I was still charged. How can I get my money back?

  • Casual Listener
  • My free premium ended and it asked if i would like yo continue the premium for $9.99 a month and I said no but I was still charged. How can I get my money back?
  • Ldale1995
  • Casual Listener
  • 166 Views
  • 1 replies
  • 0 likes
  • 166 Views
  • 1 replies
  • 0 likes

Superuser Contribution Old Account

Hello! A little while ago I created a new account with my friend and we used it as a premium account for 3 months. I connected the new account with my facebook, but now I can not disconnect it and get back to my old one, since I always logged in with...

  • Newbie
  • Hello! A little while ago I created a new account with my friend and we used it as a premium account for 3 months. I connected the new account with my facebook, but now I can not disconnect it and ge...
  • FabianS_Bogota
  • Roadie
  • 209 Views
  • 1 replies
  • 0 likes
  • 209 Views
  • 1 replies
  • 0 likes

Superuser Contribution CAMBIAR A PLAN FAMILIAR DESDE PREMIUM TELEFONICA

Buenas tardes, actualmente tengo una cuenta premium con operadora telefónica ( movistar) y quiero cambiarme al plan familiar. Por lo que veo he de darme de baja en el premium de la telefónica y despues darme de alta en el familiar directamente en spo...

  • Newbie
  • Buenas tardes, actualmente tengo una cuenta premium con operadora telefónica ( movistar) y quiero cambiarme al plan familiar.  Por lo que veo he de darme de baja en el premium de la telefónica y...
  • FabianS_Bogota
  • Roadie
  • 661 Views
  • 1 replies
  • 0 likes
  • 661 Views
  • 1 replies
  • 0 likes

Help my log in

Mein Account funktioniert nicht mehr. Kein anmelden möglich (Fehlercode 3)Ich weiß nicht mit welcher Email ich mich damals angemeldet habe, Facebook habe ich auch nicht mehr. Spotify ID: poolpoint Ich würde mich über eine Antwort freuen

  • Newbie
  • Mein Account funktioniert nicht mehr. Kein anmelden möglich (Fehlercode 3) Ich weiß nicht mit welcher Email ich mich damals angemeldet habe, Facebook habe ich auch nicht mehr.    Spotify...
  • 147 Views
  • 0 replies
  • 0 likes
  • 147 Views
  • 0 replies
  • 0 likes

Manage Artist team email invite is broken

I have an artist page, I want to give my guitar player access, but the email link isn't even a link! There is a green "get access" button that doesn't do a thing. Any ideas?

  • Newbie
  • I have an artist page, I want to give my guitar player access, but the email link isn't even a link! There is a green "get access" button that doesn't do a thing. Any ideas?
  • Maxim
  • Spotify Star
  • 334 Views
  • 1 replies
  • 0 likes
  • 334 Views
  • 1 replies
  • 0 likes

Cant create devide password - link not working - 500 error

Hi Spotify,I really hope you can help me because I am getting a bit frustrated.... I want to create a device password. In that process I receive a link and when I visit this link I get an error that says that a problem occured and I should try later....

  • Visitor
  • Hi Spotify, I really hope you can help me because I am getting a bit frustrated....   I want to create a device password. In that process I receive a link and when I visit this link I get an ...
  • user-removed
  • Not applicable
  • 401 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Security
  • 401 Views
  • 2 replies
  • 0 likes

Can't log in

I can't log in to my Spotify on my iPhone but I can on my iPad 

  • Newbie
  • I can't log in to my Spotify on my iPhone but I can on my iPad 
  • 152 Views
  • 0 replies
  • 0 likes
  • Premium
  • 152 Views
  • 0 replies
  • 0 likes

Superuser Contribution Cancel premium

Hi, my sister forgot her username, password and email to her spotify account. Right now she just want to cancel her premium subscription but she can not access her account. What should she do?

  • Newbie
  • Hi, my sister forgot her username, password and email to her spotify account. Right now she just want to cancel her premium subscription but she can not access her account. What should she do?
  • FabianS_Bogota
  • Roadie
  • 210 Views
  • 1 replies
  • 0 likes
  • 210 Views
  • 1 replies
  • 0 likes