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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

85131 Views

9 replies

2 likes

Account
Login
  • 85131 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

662727 Views

13 replies

4 likes

Account
  • 662727 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

745044 Views

18 replies

29 likes

  • 745044 Views
  • 18 replies
  • 29 likes

I can't link facebook account.

I created my spotify account without facebook (E-mail verification)Later, I logged in and wanted to link my facebook account to my spotify account so I clicked on the "CONNECT TO FACEBOOK" blue button but unfortunately, I always receive this message,...

Visitor

I created my spotify account without facebook (E-mail verification) Later, I logged in and wanted to link my facebook account to my spotify account so I clicked on the "CONNECT TO FACEBOOK" blue but...

154 Views

0 replies

0 likes

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Account deleted

I tried to open up the Spotify app and my account was deleted. It says that an account registered with my email address no longer exists. I've had the account for almost two years and had premium on it. I got an email saying i I subscribed from premi...

Newbie

I tried to open up the Spotify app and my account was deleted.  It says that an account registered with my email address no longer exists.  I've had the account for almost two years and had...

143 Views

0 replies

0 likes

  • 143 Views
  • 0 replies
  • 0 likes

HOW TO CANCEL MY SUBSCRIPTION

I used to get a college discount but I do not anymore. I cannot afford this being $13 a month. I need to cancel my subscription.

Newbie

I used to get a college discount but I do not anymore. I cannot afford this being $13 a month. I need to cancel my subscription.

Robert_W

Community Legend

245 Views

1 replies

0 likes

Account
Subscription
  • 245 Views
  • 1 replies
  • 0 likes

spotify ruined my day... i cant reach my account and no one would help me

i just paid the family premium account and when i switched page on my phone the form to complete my account dissapeared. My account is paid and i have a paypal bill to prove it... I only had the time to enter my personal information. It dissapeared b...

Newbie

i just paid the family premium account and when i switched page on my phone the form to complete my account dissapeared. My account is paid and i have a paypal bill to prove it... I only had the time...

178 Views

0 replies

0 likes

Account
  • 178 Views
  • 0 replies
  • 0 likes

Gebruikersnaam en wachtwoord kwijt na crash

Hoi hoi,vorige week is mijn telefoon gecrashed, hiermee zijn alle wachtwoorden en gebruikersnamen die ik had verloren gegaan en dus ook mijn Spotify gebruikersnaam.Vorig jaar oktober heb ik samen met mijn familie een Family account aangeschaft. Super...

Visitor

Hoi hoi, vorige week is mijn telefoon gecrashed, hiermee zijn alle wachtwoorden en gebruikersnamen die ik had verloren gegaan en dus ook mijn Spotify gebruikersnaam. Vorig jaar oktober heb ik samen...

585 Views

0 replies

0 likes

  • 585 Views
  • 0 replies
  • 0 likes

I used the wrong email

I forgot to add some numbers to my email when i signed up, how do i get my stuff back.

Visitor

I forgot to add some numbers to my email when i signed up, how do i get my stuff back.

186 Views

0 replies

0 likes

Account
Login
  • 186 Views
  • 0 replies
  • 0 likes

Superuser Contribution Não tenho acesso a meu e-mail, e agora quero excluir a conta associada a esse e-mail

Eu possuo 2 contas no spotify. Uma foi criada com meu facebook e outra foi criada com meu e-mail. A conta criada com o e-mail é a que utilizo regularmente, pois a mesma é Premium. A conta criada com facebook já é obsoleta para mim, e por isso quero e...

Newbie

Eu possuo 2 contas no spotify. Uma foi criada com meu facebook e outra foi criada com meu e-mail. A conta criada com o e-mail é a que utilizo regularmente, pois a mesma é Premium. A conta criada com ...

RodrigoPalma

Roadie

572 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Disabled Account

I received this email: Your payment provider recently recalled an unauthorised payment for Spotify Premium.We’ve now returned the funds, and disabled your Spotify account.If you have any questions about this, please contact your payment provider dire...

Newbie

I received this email:  Your payment provider recently recalled an unauthorised payment for Spotify Premium. We’ve now returned the funds, and disabled your Spotify account. If you have any q...

RodrigoPalma

Roadie

277 Views

1 replies

0 likes

  • 277 Views
  • 1 replies
  • 0 likes

Superuser Contribution Mis familiares no pueden entrar a la cuenta pemium

Tengo una cuenta familiar en la cual me salen activos mis familiares pero ellos no pueden entrar a su cuenta. Quisiera saber que es lo ue ocurre. A lo contrario me saldré de todas las cuentas. No me esta agradando esto para nada.

Newbie

Tengo una cuenta familiar en la cual me salen activos mis familiares pero ellos no pueden entrar a su cuenta. Quisiera saber que es lo ue ocurre. A lo contrario me saldré de todas las cuentas. No me ...

RodrigoPalma

Roadie

189 Views

1 replies

0 likes

  • 189 Views
  • 1 replies
  • 0 likes

Offline Music

Hi, I have my Discover Weekly playlist set to offline. I assumed that by doing this, I would save all the songs from the playlist. I can't find last weeks playlist anywhere or the songs I listened to (My history is only showing me the last 50 songs w...

Newbie

Hi,   I have my Discover Weekly playlist set to offline. I assumed that by doing this, I would save all the songs from the playlist. I can't find last weeks playlist anywhere or the songs I li...

217 Views

0 replies

0 likes

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I have problems with my B&O BeoSound 5 to start Spotify. The error is "No Internet connection" even

I have problems with my B&O BeoSound 5 to start Spotify. The error is "No Internet connection" even when all other functions are working based on the internet.

Newbie

I have problems with my B&O BeoSound 5 to start Spotify. The error is "No Internet connection" even when all other functions are working based on the internet.  

almcoe98uqwpou9

Newbie

847 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

want to purchase via pay pal but always led back to the start

please help me i want to purchase spotify premium but after connecting w/ pay pal and ckicking "ok purchase" they leadme back to the start (with ...choose payment...etc)please help me i cleared cookies and everything

Visitor

please help me i want to purchase spotify premium but after connecting w/ pay pal and ckicking "ok purchase" they leadme back to the start (with ...choose payment...etc) please help me i cleared coo...

Maxim

Spotify Star

475 Views

1 replies

0 likes

  • 475 Views
  • 1 replies
  • 0 likes

Paying for 2 accounts, how to delete my first one

Hi! I made a spotify account like 2 years ago and i cant remeber the e-mail address nor the password, i`ve been paying every month 9,99€ for nothing cuz i can`t cancel my order as i don`t remeber my password, Help Please!!!!

Newbie

Hi!  I made a spotify account like 2 years ago and i cant remeber the e-mail address nor the password, i`ve been paying every month 9,99€ for nothing cuz i can`t cancel my order as i don`t reme...

244 Views

0 replies

0 likes

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Want to join premium family account

Hi there, My girlfriend has added me to her Premium Family account, but my account is currently set with old settings from when I lived in the UK and won't let me change to the USA, where we are based. We are currently visiting my family in South Afr...

Newbie

Hi there,  My girlfriend has added me to her Premium Family account, but my account is currently set with old settings from when I lived in the UK and won't let me change to the USA, where...

Maxim

Spotify Star

284 Views

1 replies

0 likes

  • 284 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problemas al reproducir música online o desde playlist

Hola... tengo cuenta premium desde hace mesesy desde un par de semanas que al escuchar música online o desde una playlist está se detiene. Ya revise que no sea problemas de conectividad, por lo que no se cual sera el problema. Favor su ayuda.

Newbie

Hola... tengo cuenta premium desde hace meses y desde un par de semanas que al escuchar música online o desde una playlist está se detiene. Ya revise que no sea problemas de conectividad, por lo que...

RodrigoPalma

Roadie

172 Views

1 replies

0 likes

  • 172 Views
  • 1 replies
  • 0 likes

Transfer my Playlist

Hello!I´d like to transfer my Playlist from my old account (ieuropa-br), to my new one Premium (brunaguilar_)Thanks a lot!!!

Casual Listener

Hello! I´d like to transfer my Playlist from my old account (ieuropa-br), to my new one Premium (brunaguilar_) Thanks a lot!!! 🙂  

Jacob

Community Legend

297 Views

1 replies

0 likes

Account
Premium
  • 297 Views
  • 1 replies
  • 0 likes

Superuser Contribution cobranca duplicada

estou recebendo duas cobrancas em minha fatura referente à spotify esse mes! a primeira cobranca ficou com um numero todo estranho e entre ela e a segunda cobranca ficou acusando que era pra eu atualizar meus dados para cobranca pq nao tinham cobrado...

Newbie

estou recebendo duas cobrancas em minha fatura referente à spotify esse mes! a primeira cobranca ficou com um numero todo estranho e entre ela e a segunda cobranca ficou acusando que era pra eu atual...

Ellenp

Newbie

331 Views

2 replies

0 likes

Account
  • 331 Views
  • 2 replies
  • 0 likes

Playlists and dutch music

Hi There, I think Spotify creates really cool playlists, but many of these playlists get "infected" with terrible dutch artists which i really have no interest in hearing. Can i somehow change my account from dutch to english? Or just block any dutch...

Newbie

Hi There,   I think Spotify creates really cool playlists, but many of these playlists get "infected" with terrible dutch artists which i really have no interest in hearing. Can i somehow chan...

Lars131

Newbie

388 Views

1 replies

0 likes

Premium
  • 388 Views
  • 1 replies
  • 0 likes

Cant find usa top 50 chart anymore... :(

I can't find the usa top chart anymore, only germany and global... where is it please?

Music Fan

I can't find the usa top chart anymore, only germany and global... where is it please? 🙂

260 Views

0 replies

0 likes

Account
  • 260 Views
  • 0 replies
  • 0 likes