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How to disconnect “other devices”

How to disconnect “other devices”

Plan

Premium

Country

The Czech Republic

Device

(iPhone 17 Pro, iPad Pro, MacBook Air 2015)

Operating System

(iOS 26, MacOS)

 

My Question or Issue

How can I delete/disconnect from my account devices I have no longer access to? I am speaking of the Apple Watch and iPhone that are last seen 30 days ago in the picture I am posting. I remember seeing similar post here with a reply that all devices last seen 30 days ago will automatically disconnect (I can’t find it to continue with my issue over there) and voila, nothing happens. I’ve tried to log out from everywhere on website and nothing happens at all

IMG_0491.jpg
Reply
1 Reply

Hi there @Lusesita,

 

Thanks for reaching out. We'll be glad to help you manage your devices.

 

The list you're showing in the screenshot shows the devices you're able to download to, not the list of current offline devices. The limit for the latter is also 5 and this list is longer. If any of those devices had offline cache, you should see a green checkmark on the side, letting you remove those. 

 

Now, to answer your original question, it depends on what you're trying to do. If you want to remove the offline devices, then this should happen either from this list, or by waiting for the device in question to be inactive for more than 30 days. If you mean you'd like to log out from your account on older devices, then you can go to your account page and use the "Sign out everywhere" option. This will disconnect everything and you can then log back in on the devices you intend to keep using. More info on that here.

 

Hope this clears things up.

JoanModerator
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