Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

How to find your account while you’re logged out of it and with only your username and display name

How to find your account while you’re logged out of it and with only your username and display name

I’ve been locked out of my account for a while because my phone broke and in that time it seems I‘ve forgotten the email I’ve used for the account and the password to the account. The only information from the account that I have is my username and my display name and I was wondering is it enough details to get back into my account?

Also note that I have a Spotify premium account on this and it still takes money from my account every month

Reply
3 Replies

Hey @31u7yqznmgdgg4sw742t ,


Thanks for coming to the Community.


Have you tried resetting your password yet? If not, I recommend doing this here.

 

Let me know how it goes 🙂

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

I had forgotten my email so I was wondering if there was another way for it to work

Hey @31u7yqznmgdgg4sw742t ,


I'm aware of this, but there's a slight chance that the account is linked to one of the email accounts you have access to. 🙂 

 

Have you tried it and have gotten no email?

 

Let me know!

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts