How to reset ad filtering

itscharlie0110 · 2022-12-17

Hello, so recently I have been getting some strange ad's on spotify. Many of which are relating to the purchasing of condoms. I am 15 years of age and have never searched anywhere for such item. So why am I getting these ad's and how can I remove them?

Jose_M · 2022-12-19

Hello @itscharlie0110!

Thanks for coming to the Spotify Community. I'm sorry to hear you're having trouble with this. The right teams at Spotify have already been informed and will look into this.

Hope you have a nice day 🙂

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