Hey there!
If you feel you're elgible for a refund, please use the below recourses to contact the team directly.
Contact Spotify (via Email): https://support.spotify.com/contact-spotify-support/?contact
-or if you're a social butterfly-
Facebook: https://www.facebook.com/SpotifyCares-227973660732160/
Twitter: https://twitter.com/spotifycares - Send a DM
Important Note if you're emailing:
If you get an automated reply email telling you to check the Community, send a reply to that email so you're in queue for an agent to see.
Cheers!
Matt
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game…