I NEED HELP

[durham71taz]

COMBAT VET WITH TBI. NEED ONE ON ONE PHONE CALL. COMPUTER AND PHONE ARE A VERY HARD THING FOR ME. I HAVE LOST MY CARD CREDIT AND THE NEW ONE HAS NOT COME IN. I HAVE FOR A MONTH TO EXPLAIN ASKING FOR HELP MANY TIME. PLUS MOBILE PHONE WERE FREE. MY MUSIC IS GONE MAKING ME PANIC ATTACK CAUSE MY MUSIC HELP A LOT WITH COMBAT PTSD. I NEED HELP

[MattSuda]

Welcome to the Spotify Community!

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.

You can also tweet to @SpotifyCares on Twitter for help.

[durham71taz]

NO, THERE HAS BEEN NO SOLUTION. OR HELP SOLVING MY REALLY BAD PROBLEM THAT I START ONE MONTH AGO. I ASKED FOR HELP MANY TIMES WITH NOTHING IN RETURN. SPOTIFY HAS BEEN A GOD SEND GETTING ME WITH DARK TIME BUT I FEEL LIKE I WAS IGNORED AND LET DOWN. I DONT WANT TO LEAVE SPOTIFY BUT THERE MUST BE SOMETHING NOT AS GREAT TO HELP MY COMBAT PTSD.

[MattSuda]

Sorry for the trouble.

I have forwarded your post to the support team at Spotify. Hopefully someone will be in contact on Monday.

If you have a case number from support please post it here. It would help speed things up. (8 digit number)

Thanks for your patience.