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I can't login with my phone number

I can't login with my phone number

I purchased a premium duo plan and as i logged out of my mobile and now I am trying to login again and it's showing "check the mobile number. Try again" error whenever i try
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1 Reply

Hey @ 

 

Do you get email receipts for your subscription purchases? Search for one of them in your email account. In it, the Spotify username you're paying for is shown:

 

Username/ID:        xxxxxxx

 

Logout of the app, and be sure to use that username to login to your account. It's the one with the Premium features.


You can login to the website with that username to check the status of your subscription, and your receipts.

osorniosSpotify Star
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