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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 171 Views
  • 0 replies
  • 5 likes
  • Security
  • 171 Views
  • 0 replies
  • 5 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • CeliMaga
  • Casual Listener
  • 434054 Views
  • 967 replies
  • 108 likes
  • Account
  • 434054 Views
  • 967 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1192615 Views
  • 119 replies
  • 116 likes
  • Account
  • 1192615 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 105969 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 105969 Views
  • 70 replies
  • 11 likes

Superuser Contribution Spotify suddenly thinks I am in Malaysia

I am in the UK and currently on the Free plan (having been on Premium a number of times before). When I go to upgrade to Premium again, it thinks I am in Malaysia and offers me a subscription in Malaysian currency. My Account still shows that I am ba...

  • Visitor
  • I am in the UK and currently on the Free plan (having been on Premium a number of times before).  When I go to upgrade to Premium again, it thinks I am in Malaysia and offers me a subscription i...
  • user-removed
  • Not applicable
  • 677 Views
  • 4 replies
  • 0 likes
  • Account
    Security
    Subscription
  • 677 Views
  • 4 replies
  • 0 likes

Superuser Contribution I can't access my account overview

When I try to access my account overview on family, i just can't. so what can I do?

  • Casual Listener
  • When I try to access my account overview on family, i just can't. so what can I do?
  • Dian
  • Spotify Legend
  • 1784 Views
  • 4 replies
  • 1 likes
  • Account
  • 1784 Views
  • 4 replies
  • 1 likes

Superuser Contribution I can't access the podcast "Boys Club".

"Boys Club: Macht und Missbrauch bei Axel Springer" does neither appear in my search-results nor in the podcast-charts although it should be listed there.

  • Visitor
  • "Boys Club: Macht und Missbrauch bei Axel Springer" does neither appear in my search-results nor in the podcast-charts although it should be listed there.
  • WaltMcTender
  • Casual Listener
  • 1196 Views
  • 11 replies
  • 2 likes
  • 1196 Views
  • 11 replies
  • 2 likes

Unable to update payment method

I am unable to update my payment method. The Spotify Help topic directs me to:1. Log in to your account page.2. Under Your plan, click UPDATE next to your payment method.3. Enter a new payment method.However after logging in from a desktop web browse...

  • Visitor
  • I am unable to update my payment method. The Spotify Help topic directs me to: 1. Log in to your account page. 2. Under Your plan, click UPDATE next to your payment method. 3. Enter a new payment ...
  • Maxim
  • Spotify Star
  • 1747 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 1747 Views
  • 1 replies
  • 0 likes

Solved!! Account overview not loading

PlanPremiumCountryUSADeviceAllOperating SystemAll My Question or IssueThe page won't load any content. I can't access anything except the log out functions. This appears to have started on May 1 around 5:00 PM. What is going on over there? Tried acce...

  • Casual Listener
  • Plan Premium Country USA Device All Operating System All   My Question or Issue The page won't load any content. I can't access anything except the log out functions. This appears to h...
  • yojaredigital
  • Casual Listener
  • 582 Views
  • 1 replies
  • 0 likes
  • Account
  • 582 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problema dirección en cuenta Duo

PlanPremium DuoCountryColombia Estoy tratando de compartir el link para incluir a familiar en la cuenta duo y aún cuando ingresa exactamente la misma dirección que tengo yo como titular de la cuenta (según aparece en mi perfil de Spotify, le indicia ...

  • Newbie
  •   Plan Premium Duo Country Colombia   Estoy tratando de compartir el link  para incluir a familiar en la cuenta duo y aún cuando ingresa exactamente la misma dirección que tengo ...
  • Alex
  • Spotify Legend
  • 3804 Views
  • 7 replies
  • 1 likes
  • Premium
  • 3804 Views
  • 7 replies
  • 1 likes

Superuser Contribution Opportunity to improve

I wanted to change my email from **bleep** to **bleep**but you say that the David51...... email is already in use. How can that be?Your numerous help suggestions have not covered this situation and so I have nowhere else to turn but here.

  • Visitor
  • I wanted to change my email from **bleep** to  **bleep** but you say that the David51...... email is already in use.  How can that be? Your numerous help suggestions have not cover...
  • BabyEcho0_YT
  • Roadie
  • 276 Views
  • 2 replies
  • 1 likes
  • 276 Views
  • 2 replies
  • 1 likes

Can't access to my account

PlanPremiumCountryMexicoDeviceSamsung A21sOperating SystemAndroid My Question or IssueHi. My name is Elias Rubio I can't access to my account since it was linked to my deleted Facebook account. What can I do? It's not recognizing my user name and I d...

  • Newbie
  • Plan Premium Country Mexico Device Samsung A21s Operating System Android   My Question or Issue Hi. My name is Elias Rubio    I can't access to my account since it was link...
  • Maxim
  • Spotify Star
  • 314 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 314 Views
  • 1 replies
  • 0 likes

Superuser Contribution account deleted

PlanFree DeviceIPhone 11, Mac OS, PC My Question or Issuei can't login to my old spotify account, i have all messages on mail that confirms i bought a premium, but i can change password or login to this acc, can it be deleted?

  • Visitor
  • Plan Free   Device IPhone 11, Mac OS, PC   My Question or Issue i can't login to my old spotify account, i have all messages on mail that confirms i bought a premium, but i can chang...
  • OscarDC
  • Moderator
  • 167 Views
  • 1 replies
  • 0 likes
  • Account
  • 167 Views
  • 1 replies
  • 0 likes

Can't change my account region

PlanPremiumCountryVietnamDeviceBoth Desktop and AndroidMy Question or IssueI don't know if this able to fix or not but every time I tried to update my account's country by click on "change country" and choose any country this happened.Even though I a...

Ushima267_1-1682852112402.png
  • Casual Listener
  • Plan Premium Country Vietnam Device Both Desktop and Android My Question or Issue I don't know if this able to fix or not but every time I tried to update my account's country by click on "cha...
  • Maxim
  • Spotify Star
  • 962 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
  • 962 Views
  • 5 replies
  • 0 likes

payment being charged to my credit card and I have Free Spotify! How do I stop this!

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Billy-J
  • Spotify Star
  • 159 Views
  • 1 replies
  • 0 likes
  • Account
    Free
  • 159 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hola quiero dar de baja mi cuenta

Ya hae 2 meses me vienen cobrando. Cuando pregunté si estaba adherida y ustedes me dijeron q noPero veo en el estracto de mi tarjeta y segundo mes q me cobran. Quiero dar de baja

  • Visitor
  • Ya hae 2 meses me vienen cobrando. Cuando pregunté si estaba adherida y ustedes me dijeron q no Pero veo en el estracto de mi tarjeta y segundo mes q me cobran. Quiero dar de baja
  • Elena
  • Moderator
  • 199 Views
  • 1 replies
  • 0 likes
  • 199 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ik kom niet in mij premium.Ik heb een duo pak

Ik zat namelijk op mijn vriend zijn account maar ik ben daar uit. Ik heb een duo voor mij. alleen ik kom daar niet in alleen mij broertje. Dus hij zit er alleen in en ik niet

  • Visitor
  • Ik zat namelijk op mijn vriend zijn account maar ik ben daar uit. Ik heb een duo voor mij. alleen ik kom daar niet in alleen mij broertje. Dus hij zit er alleen in en ik niet
  • Elena
  • Moderator
  • 294 Views
  • 1 replies
  • 0 likes
  • 294 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify family as primary account, but daughter primary user - how to upgrade

Wish to upgrade to family account. However, the account is associated my email, my payment but my daughter is the main user (student). If I move to family, (so we don't keep clashing when listening) she will need her own email to join but will loose ...

  • Casual Listener
  •   Wish to upgrade to family account. However, the account is associated  my email, my payment but my daughter is the main user (student). If I move to family, (so we don't keep clashing wh...
  • OscarDC
  • Moderator
  • 9068 Views
  • 5 replies
  • 1 likes
  • Subscription
  • 9068 Views
  • 5 replies
  • 1 likes

Superuser Contribution a song is hidden on one playlist but not the other and `i can't fix it

So there is this song which only has one version of it on spotify and I accidentally hid it or did something to it in one of my playlists and now it is grey and had a red circle with a minus sign inside, next to the song title. That is only the case ...

  • Newbie
  • So there is this song which only has one version of it on spotify and I accidentally hid it or did something to it in one of my playlists and now it is grey and had a red circle with a minus sign ins...
  • MihailY
  • Moderator
  • 160 Views
  • 1 replies
  • 0 likes
  • 160 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Moving to a new county

I was on the Individual plan in the US. After moving to India I changed it to the free plan and have not used the service much. I want to now signup in India for the premium plan but when I select the account and upgrade to premium it shows me the US...

  • Casual Listener
  • I was on the Individual plan in the US. After moving to India I changed it to the free plan and have not used the service much.    I want to now signup in India for the premium plan but w...
  • Vasil
  • Moderator
  • 409 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 409 Views
  • 2 replies
  • 0 likes

Superuser Contribution No puedo verificar mi correo electrónico. Indica algo salió mal

Acabo de registrarme y ya me llegó el correo de verificación de cuenta, pero al momento de darle clik al enlace me sale "algo salió mal" en rojo y se queda ahí. Entonces, no estoy pudiendo confirmar mi cuenta

  • Visitor
  • Acabo de registrarme y ya me llegó el correo de verificación de cuenta, pero al momento de darle clik al enlace me sale "algo salió mal" en rojo y se queda ahí. Entonces, no estoy pudiendo confirmar ...
  • MihailY
  • Moderator
  • 562 Views
  • 3 replies
  • 0 likes
  • 562 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't find podcast even so it exists!

PlanPremiumCountryGermanyDevice(iPhone 13)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I can't find that podcast in the search. Even so everybody else sees it.Tryed everything already. Please helpPodcast (German): Boys...

  • Regular
  • Plan Premium Country Germany Device (iPhone 13) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue     I can't find that podcast in the se...
  • 1131557038
  • Regular
  • 518 Views
  • 8 replies
  • 0 likes
  • Premium
    Subscription
  • 518 Views
  • 8 replies
  • 0 likes