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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ak_7
  • Visitor
  • 383778 Views
  • 918 replies
  • 107 likes
  • Account
  • 383778 Views
  • 918 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1166661 Views
  • 119 replies
  • 111 likes
  • Account
  • 1166661 Views
  • 119 replies
  • 111 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 97303 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 97303 Views
  • 68 replies
  • 10 likes

account closed - but still searchable

i got an email confirmatiom that my account is closes and can no longer be accessible. however, i tried to search it again and still showed. I want it deleted or erased asap.

  • Casual Listener
  • i got an email confirmatiom that my account is closes and can no longer be accessible. however, i tried to search it again and still showed. I want it deleted or erased asap.
  • Jose_M
  • Spotify Star
  • 216 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Other
    Security
  • 216 Views
  • 3 replies
  • 0 likes

Solved!! How do I transfer my Facebook account into a normal account?

This is not the account I normally use. I've had to create this account to post on these forums because I can't login to my standard account because Facebook is blocked at work and it's a Facebook account. I don't want my standard account to be a Fac...

  • Newbie
  • This is not the account I normally use. I've had to create this account to post on these forums because I can't login to my standard account because Facebook is blocked at work and it's a Facebook ac...
  • astubbs
  • Newbie
  • 31825 Views
  • 5 replies
  • 1 likes
  • 31825 Views
  • 5 replies
  • 1 likes

Solved!!Superuser Contribution Was not upgraded to Prime although my bank account got debited.

A month ago I purchased a special offer to get Spotify Prime for three month for only 9,99€ but my account was not upgraded. My money is gone and I tried everything written in the help section. I think the problem started because of a poor internet c...

  • Newbie
  • A month ago I purchased a special offer to get Spotify Prime for three month for only 9,99€ but my account was not upgraded. My money is gone and I tried everything written in the help section. I thi...
  • Lyubka
  • Moderator
  • 238 Views
  • 3 replies
  • 0 likes
  • 238 Views
  • 3 replies
  • 0 likes

Solved!! Location stuck

PlanFreeCountry: Japan DeviceMacbook Air (2020)Operating SystemBig Sur My Question or Issue:I have been using spotify, with a free account. I have been in Japan, and so my wifi should set my location to Japan. However, for whatever reason, when I che...

  • Casual Listener
  • Plan Free Country:  Japan   Device Macbook Air (2020) Operating System Big Sur   My Question or Issue: I have been using spotify, with a free account. I have been in Japan, ...
  • Jose_M
  • Spotify Star
  • 221 Views
  • 3 replies
  • 0 likes
  • Account
  • 221 Views
  • 3 replies
  • 0 likes

Solved!! Spotify says my email is still in use when trying to change it

While looking at my spotify account I realized that my email that was listed there was not my email and actually had a typo in it. When I tried to edit it it told me that my email already was taken. I then realized that I had, had an old account that...

  • Newbie
  • While looking at my spotify account I realized that my email that was listed there was not my email and actually had a typo in it. When I tried to edit it it told me that my email already was taken. ...
  • Maxim
  • Spotify Star
  • 239 Views
  • 1 replies
  • 0 likes
  • Account
  • 239 Views
  • 1 replies
  • 0 likes

Payment not reflected

Today, it would change from Free to Premium. But at first, not me step my card and that message appeared on the screen. Mentioning, where he had not made the charge card. But I get a notice from the bank, where was debited subscription to Premium.And...

  • Casual Listener
  • Today, it would change from Free to Premium. But at first, not me step my card and that message appeared on the screen. Mentioning, where he had not made the charge card.   But I get a notice ...
  • rameshreddy
  • Visitor
  • 836 Views
  • 9 replies
  • 1 likes
  • Free
    Premium
  • 836 Views
  • 9 replies
  • 1 likes

My spotify account was disabled due to a Possibly Infringing Notification Warning. Can I restore it?

Plan - PremiumCountry - ItalyMy Question or Issue: Hi everyone! I can't log in into my spotify account.My spotify account was disabled due to a "Possibly Infringing Notification Warning no. 1". With this email they have informed me that someone repor...

  • Visitor
  • Plan - Premium Country - Italy My Question or Issue: Hi everyone! I can't log in into my spotify account. My spotify account was disabled due to a "Possibly Infringing Notification ...
  • MCA94
  • Gig Goer
  • 223 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 223 Views
  • 2 replies
  • 0 likes

shuffle repeat and previous song buttons are missing

PlanFree/Country DeviceAndroidOperating SystemGalaxy A50s My Question or Issuemy shuffle, repeat and previous song buttons are missing. I have tried reinstalling the app. it's so annoying pls do something abt it. and it's a problem with my account cu...

  • Casual Listener
  • Plan Free/ Country   Device Android Operating System Galaxy A50s   My Question or Issue my shuffle, repeat and previous song buttons are missing. I have tried reinstalling the app...
  • Jose_M
  • Spotify Star
  • 346 Views
  • 7 replies
  • 0 likes
  • Account
  • 346 Views
  • 7 replies
  • 0 likes

Superuser Contribution Spotify logged my premium account out everywhere and now wont pet me log in anywhere

PlanPremiumCountryUSADeviceiPhone 11Operating SystemiOS 16.0.3 Ive had Spotify for a long time now, and i love Spotify its the only music app i use, ive paid for Spotify for a while as well i went to bed listening to music so it was working fine arou...

  • Visitor
  • Plan Premium Country USA Device iPhone 11 Operating System iOS 16.0.3   Ive had Spotify for a long time now, and i love Spotify its the only music app i use, ive paid for Spotify for a ...
  • Eni
  • Moderator
  • 199 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 199 Views
  • 2 replies
  • 0 likes

Can’t join another person’s plan for 12 months

My husband cannot join my family plan. He's getting this message: It now tells me I can’t join another person’s plan for 12 months, so I had to get my own. You can downgrade back to what you had before. Device(iPhone 8, Samsung Galaxy 9, Macbook Pro ...

  • Visitor
  • My husband cannot join my family plan.  He's getting this message:    It now tells me I can’t join another person’s plan for 12 months, so I had to get my own. You can downgrade back...
  • kaworu_bloodpaw
  • Roadie
  • 134 Views
  • 1 replies
  • 0 likes
  • Account
  • 134 Views
  • 1 replies
  • 0 likes

Forgetting old device to download on new devices

PlanPremiumCountryCanada DeviceMultipleOperating SystemiOS, Android, and Windows My Question or IssueI have hit the 5 device limit for downloads in my account. My Android phone recently had a major OS update that wiped all my data from the device. Wh...

  • Newbie
  • Plan Premium Country Canada   Device Multiple Operating System iOS, Android, and Windows   My Question or Issue I have hit the 5 device limit for downloads in my account.  M...
  • kaworu_bloodpaw
  • Roadie
  • 144 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 144 Views
  • 1 replies
  • 0 likes

Superuser Contribution Stolen CC info

Someone stole my CC info and opened up an account with Spotify almost a year ago. I have attempted multiple times to message with spotify customer service reps. The last time in November 2022 they told me the had found the fraudelnt account and would...

  • Visitor
  • Someone stole my CC info and opened up an account with Spotify almost a year ago. I have attempted multiple times to message with spotify customer service reps. The last time in November 2022 they to...
  • Lyubka
  • Moderator
  • 165 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 165 Views
  • 1 replies
  • 0 likes

Superuser Contribution Log in issues

Since a couple days, every time I open Spotify after starting my computer it asks me for my password, even though I changed it because of this. Should I be concerned?

  • Visitor
  • Since a couple days, every time I open Spotify after starting my computer it asks me for my password, even though I changed it because of this. Should I be concerned?
  • MihailY
  • Moderator
  • 183 Views
  • 1 replies
  • 0 likes
  • 183 Views
  • 1 replies
  • 0 likes

Superuser Contribution Change country not working

PlanPremiumHong Kong to Singapore DeviceMacbook ProOperating SystemmacOS As a premium, family account owner, I'm trying to invite my wife to the family account. Despite entering identical addresses I'm told we need to be in the same country and the a...

  • Regular
  • Plan Premium Hong Kong to Singapore   Device Macbook Pro Operating System macOS   As a premium, family account owner, I'm trying to invite my wife to the family account.  Desp...
  • Yordan
  • Moderator
  • 147 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 147 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problème d’écoute sur compte duo

Avec mon conjoint nous avons un compte duo, chacun une adresse mail de connexionHors quand il écoute la musique, moi je ne peux pas écouter la mienne, de plus il a accès a mes titres etc… Ça beug depuis qu’on a changé de téléphone tous les 2.Il y a t...

  • Casual Listener
  • Avec mon conjoint nous avons un compte duo, chacun une adresse mail de connexion Hors quand il écoute la musique, moi je ne peux pas écouter la mienne, de plus il a accès a mes titres etc… Ça beug...
  • MihailY
  • Moderator
  • 237 Views
  • 3 replies
  • 0 likes
  • 237 Views
  • 3 replies
  • 0 likes

I want to delete an email address that is associated with my account.

It is my daughters address and she can't set up her own account using her email as the error message states "This email is already connected to an account."

  • Visitor
  • It is my daughters address and she can't set up her own account using her email as the error message states "This email is already connected to an account."
  • Jose_M
  • Spotify Star
  • 101 Views
  • 1 replies
  • 0 likes
  • 101 Views
  • 1 replies
  • 0 likes

No me acuerdo mi contraseña y no la guarde,tengo 2 cuentas en un correo

Buenas día , buenas tardes o buenas noches, tengo un problema con la aplicación de Spotify , en el cual se basa en que tengo 2 cuentas en un correo , una cuenta (gas010203 es el usuario)que esta está en mi computadora , es la que más uso , y la otra ...

  • Visitor
  • Buenas día , buenas tardes o buenas noches, tengo un problema con la aplicación de Spotify , en el cual se basa en que tengo 2 cuentas en un correo , una cuenta (gas010203 es el usuario)que esta está...
  • Jose_M
  • Spotify Star
  • 152 Views
  • 1 replies
  • 1 likes
  • 152 Views
  • 1 replies
  • 1 likes

Can I use Spotify family at work?

Can I use Spotify family account to play music across different toddler groups in my local area? (6 centres for children, all use music within sessions to support families and child development), can we use the Spotify family account to do this? If n...

  • Visitor
  • Can I use Spotify family account to play music across different toddler groups in my local area? (6 centres for children, all use music within sessions to support families and child development), ca...
  • Jose_M
  • Spotify Star
  • 209 Views
  • 1 replies
  • 0 likes
  • 209 Views
  • 1 replies
  • 0 likes