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Can't find podcast even so it exists!

Can't find podcast even so it exists!

Plan

Premium

Country

Germany

Device

(iPhone 13)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

 

 

I can't find that podcast in the search. Even so everybody else sees it.
Tryed everything already. Please help

Podcast (German): Boys Club – Macht & Missbrauch bei Axel Springer

(not happy with Spotify after the "instagramable experience" the last couple month)

Reply
8 Replies

Hey @1131557038,

 

Thanks for posting in the Community.

 

Have you tried a different account? How did that go?

 

Also try a different internet connection.

 

Keep us posted,

 

Cheers!

DianModerator
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Of course I tried a different account. Everybody can find and hear that podcast except me. 
It is not an „Internet connection“ problem. 

It seems that I’m excluded. I always end up with: something went wrong or can not find. 

how is that possible that certain users get excluded?

Hey @1131557038,

Thanks for getting back to us.

We've forwarded your report to the relevant team and you should be able to see the podcast within 5 working days.

We hope this helps. Let us know if you have other questions.

MihailYModerator
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Thanks. Looking forward

I have the same problem. Can you please forward my account as well?

I can listen to it, when I'm not logged in. 
So I'm paying to have fewer Content. Great. 

Hey @1238373737,

Thanks for reaching out.

We've forwarded your details as well.

Cheers,

MihailYModerator
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It’s is the Nr 1 Podcast in Germany right now. But not on my list. 
What’s going on?

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