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Plan
Premium
Country
Germany
Device
(iPhone 13)
Operating System
(iOS 10, Android Oreo, Windows 10,etc.)
My Question or Issue
I can't find that podcast in the search. Even so everybody else sees it.
Tryed everything already. Please help
Podcast (German): Boys Club – Macht & Missbrauch bei Axel Springer
(not happy with Spotify after the "instagramable experience" the last couple month)
Hey @1131557038,
Thanks for posting in the Community.
Have you tried a different account? How did that go?
Also try a different internet connection.
Keep us posted,
Cheers!
Of course I tried a different account. Everybody can find and hear that podcast except me.
It is not an „Internet connection“ problem.
It seems that I’m excluded. I always end up with: something went wrong or can not find.
how is that possible that certain users get excluded?
Hey @1131557038,
Thanks for getting back to us.
We've forwarded your report to the relevant team and you should be able to see the podcast within 5 working days.
We hope this helps. Let us know if you have other questions.
Thanks. Looking forward
I have the same problem. Can you please forward my account as well?
I can listen to it, when I'm not logged in.
So I'm paying to have fewer Content. Great.
Hey @1238373737,
Thanks for reaching out.
We've forwarded your details as well.
Cheers,
It’s is the Nr 1 Podcast in Germany right now. But not on my list.
What’s going on?
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