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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 303 Views
  • 0 replies
  • 6 likes
  • Security
  • 303 Views
  • 0 replies
  • 6 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Faithless2o
  • Regular
  • 436326 Views
  • 971 replies
  • 108 likes
  • Account
  • 436326 Views
  • 971 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1193950 Views
  • 119 replies
  • 116 likes
  • Account
  • 1193950 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 106366 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 106366 Views
  • 70 replies
  • 11 likes

Superuser Contribution Why doesn’t the automix work?

The automix option is on, but when i pick a song and play it, it doesn’t automatically play another music, instead the same music starts to play.

  • Visitor
  • The automix option is on, but when i pick a song and play it, it doesn’t automatically play another music, instead the same music starts to play.
  • Yordan
  • Moderator
  • 4463 Views
  • 3 replies
  • 0 likes
  • 4463 Views
  • 3 replies
  • 0 likes

Superuser Contribution Started Premium but lost phone and account

PlanPremiumCountryItalyDevice Samsung Galaxy Operating System My Question I started a premium account but the phone got lost, no way to remember e-mail address nor password, but the charge 9.99 € has arrived. How can I stop Premium now, without any i...

  • Visitor
  • Plan Premium Country Italy Device Samsung Galaxy  Operating System   My Question  I started a premium account but the phone got lost, no way to remember e-mail address nor...
  • MihailY
  • Moderator
  • 198 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 198 Views
  • 1 replies
  • 0 likes

Superuser Contribution Alteração do email

Nao consigo alterar o email do cadastro está dizendo que ja utilizei ele, gostaria d

  • Newbie
  • Nao consigo alterar o email do cadastro está dizendo que ja utilizei ele, gostaria d  
  • Lyubka
  • Moderator
  • 168 Views
  • 1 replies
  • 0 likes
  • Account
  • 168 Views
  • 1 replies
  • 0 likes

Superuser Contribution Profile hacked to follow and like fake artists

Hi, My account is constantly hacked in the last few days from random countries just to follow and like random fake artists and playlists. Some of the fake artists are:Léo FerreiraGBossTOKYO'S REVENGE As I see it's a massive hack since these artists h...

  • Visitor
  • Hi,   My account is constantly hacked in the last few days from random countries just to follow and like random fake artists and playlists.   Some of the fake artists are: Léo Ferreira...
  • MihailY
  • Moderator
  • 319 Views
  • 1 replies
  • 1 likes
  • Security
  • 319 Views
  • 1 replies
  • 1 likes

individual plan outrageous charge

I'm supposed to have a student plan because I verified it this year. However, apparently I forgot to click a link after I'm verified. Now, my last charge was 50.89TL!! THIS IS OUTRAGEOUS I USE ONLY ONE ACCOUNT AND IT'S INDIVIDUAL PLAN! I WANT MY PAY ...

  • Casual Listener
  • I'm supposed to have a student plan because I verified it this year. However, apparently I forgot to click a link after I'm verified. Now, my last charge was 50.89TL!! THIS IS OUTRAGEOUS I USE ONLY O...
  • Maxim
  • Spotify Star
  • 173 Views
  • 1 replies
  • 0 likes
  • Premium
  • 173 Views
  • 1 replies
  • 0 likes

Can I hide artists from followers?

I have things on spotify like language courses, meditation and sleep tracks that I regulary listen to, frankly i dont want my followers to see these at all, but i recently found them nicely stored there against my public spotify profile under 'recent...

  • Roadie
  • ...here against my public spotify profile under 'recently played artists'. I cant remove followers or 'remove' recently played information... this is extremely annoying. What is the obsession with 's...
  • TONZAMUSIC
  • Regular
  • 2462 Views
  • 7 replies
  • 1 likes
  • Premium
  • 2462 Views
  • 7 replies
  • 1 likes

Someone else using my account

Hi, I am having a reoccuring issue where somebody else's Spotify activity is being associated with my account. My occunt is linked to Facebook and I discovered it when I saw that posts were being made to my profile about listening to music that I nev...

  • Casual Listener
  • Hi,   I am having a reoccuring issue where somebody else's Spotify activity is being associated with my account. My occunt is linked to Facebook and I discovered it when I saw that posts were ...
  • Jodiestanden150
  • Newbie
  • 1246 Views
  • 8 replies
  • 3 likes
  • Premium
  • 1246 Views
  • 8 replies
  • 3 likes

Account doesn't have 2FA or Security settings? Why not?

Trying to set up 2FA on my account, but when I go to the account page, there is no "Security" menu option on the left. This is strange because that menu option is how you set up 2FA according to my web searches. Why wouldn't my account have this opti...

  • Visitor
  • Trying to set up 2FA on my account, but when I go to the account page, there is no "Security" menu option on the left. This is strange because that menu option is how you set up 2FA according to my w...
  • Maxim
  • Spotify Star
  • 527 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
  • 527 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotify has blocked my ip address

Spotify was working fine, but the last few days it started to shut down, give errors, and then, for the second day, when I go to open.spotify.com and spotify.com gives an error "Error: ForbiddenYour client does not have permission to get URL / from t...

  • Casual Listener
  • Spotify was working fine, but the last few days it started to shut down, give errors, and then, for the second day, when I go to open.spotify.com and spotify.com gives an error "Error: Forbidden You...
  • Synthoid_Sounds
  • Casual Listener
  • 2870 Views
  • 10 replies
  • 0 likes
  • 2870 Views
  • 10 replies
  • 0 likes

Superuser Contribution How to pay for another year of premium with Google Play?

PlanPremiumCountryUSADeviceSamsung Galaxy S10Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI read you can now pay for premium with Google Play. I usually buy a $100 gift card and pay for a year. I have $200 credit on Goo...

  • Regular
  • Plan Premium Country USA Device Samsung Galaxy S10 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I read you can now pay for premium with Google P...
  • 8barbies
  • Regular
  • 5193 Views
  • 14 replies
  • 1 likes
  • Account
    Premium
  • 5193 Views
  • 14 replies
  • 1 likes

Superuser Contribution Spotify premium not working

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Each time I try to add a family member to my Spotify premium it does not allow it. I pay the...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...
  • Joan
  • Moderator
  • 199 Views
  • 1 replies
  • 0 likes
  • Premium
  • 199 Views
  • 1 replies
  • 0 likes

ayuda

no puedo recuperar , ya que sale contraseña incorrecta y no me llega el correo de recuperacion

  • Visitor
  • no puedo recuperar , ya que sale contraseña incorrecta y no me llega el correo de recuperacion
  • Prague
  • Spotify Star
  • 675 Views
  • 1 replies
  • 1 likes
  • 675 Views
  • 1 replies
  • 1 likes

Solved!! Changing the phone number on my account

PlanFamily Premium My Question or IssueSo, let me start by saying that having no livechat, no contact form, no phone number is unacceptable on a company where you are paying a monthly service. I have tried another music app before and can't use it, t...

  • Regular
  • Plan Family Premium   My Question or Issue So, let me start by saying that having no livechat, no contact form, no phone number is unacceptable on a company where you are paying a monthly se...
  • meloon111
  • Regular
  • 2634 Views
  • 9 replies
  • 0 likes
  • Account
  • 2634 Views
  • 9 replies
  • 0 likes

Superuser Contribution Spotify is only playing random jazz songs when I try to play an album or song

PlanPremiumCountryUnited States DeviceMacBook Air (M1, 2020)iPhone SE 3rd generationOperating SystemmacOS 11.7iOS latest My Question or IssueI'm experiencing the most bizarre bug with Spotify where it only plays jazz tunes, it's kind of hilarious. Wh...

  • Casual Listener
  •   Plan Premium Country United States   Device MacBook Air (M1, 2020) iPhone SE 3rd generation Operating System macOS 11.7 iOS latest   My Question or Issue I'm experie...
  • Alex
  • Spotify Legend
  • 682 Views
  • 3 replies
  • 0 likes
  • Other
    Premium
  • 682 Views
  • 3 replies
  • 0 likes

Superuser Contribution Monthly payment failed

Hi there. For some reason i had no money on my card when my Spotify Permium was up renewal. There is money there now and has been there for several days. Spotify states that they will try the payment again in a few days. But nothing is happening. And...

  • Casual Listener
  • Hi there.   For some reason i had no money on my card when my Spotify Permium was up renewal.   There is money there now and has been there for several days.   Spotify states tha...
  • Maxim
  • Spotify Star
  • 225 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 225 Views
  • 1 replies
  • 0 likes

Superuser Contribution error de pago

Plansuscripción mensual duoCountrycolombiaDevice(iPhone Xr)problemaBuenas tardes, lo que pasa es que hice un pago de una suscripción mensual duo hace una semana, el 6 de mayo.y puse para que me debitaran con la tarjeta, yo lo pagué hace una semana y ...

  • Casual Listener
  •   Plan suscripción mensual duo Country colombia Device (iPhone Xr) problema Buenas tardes, lo que pasa es que hice un pago de una suscripción mensual duo hace una semana, el 6 de mayo. ...
  • Alex
  • Spotify Legend
  • 180 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Premium
  • 180 Views
  • 2 replies
  • 0 likes

Old account

Good evening!I have a premium under an account but it is no longer a valid email. I want to stop being charged for the premium because I can no longer access that account. United StatesDeviceIPhone 13 Pro MaxOperating SystemIOS 16 My Question or Issu...

  • Visitor
  • Good evening! I have a premium under an account but it is no longer a valid email. I want to stop being charged for the premium because I can no longer access that account.  Uni...
  • Prague
  • Spotify Star
  • 174 Views
  • 1 replies
  • 1 likes
  • Login
    Subscription
  • 174 Views
  • 1 replies
  • 1 likes

Solved!! Giftcard

Hi there! I got a giftcard as a gift. But i can't use it. It says that i can't use a giftcard on my existing premium account!? How to fix this issue?

  • Casual Listener
  • Hi there!   I got a giftcard as a gift. But i can't use it. It says that i can't use a giftcard on my existing premium account!?   How to fix this issue?    
  • BabyEcho0_YT
  • Roadie
  • 748 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 748 Views
  • 2 replies
  • 0 likes