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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Vasil
  • Moderator
  • 350752 Views
  • 901 replies
  • 105 likes
  • Account
  • 350752 Views
  • 901 replies
  • 105 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1151907 Views
  • 119 replies
  • 110 likes
  • Account
  • 1151907 Views
  • 119 replies
  • 110 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 88135 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 88135 Views
  • 68 replies
  • 10 likes

How to I start fresh?

I have finally decided to upgrade to Premium Family because I'm sick of having to share with my kids.However, I would REALLY love to start with a fresh slate, but instead, the kids and my husband are getting a clean start and I am still lumped with t...

  • Visitor
  • I have finally decided to upgrade to Premium Family because I'm sick of having to share with my kids. However, I would REALLY love to start with a fresh slate, but instead, the kids and my husband...
  • Maxim
  • Spotify Star
  • 242 Views
  • 1 replies
  • 0 likes
  • 242 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Pre-save abuse

I have gave my permission for the presave of a single song, but ever since i see every song released by freaking STMPD records saved in my playlist and added into my library. How do i disable this horrendous and annoying abuse?

  • Casual Listener
  • I have gave my permission for the presave of a single song, but ever since i see every song released by freaking STMPD records saved in my playlist and added into my library. How do i disable this ho...
  • Lyubka
  • Moderator
  • 9368 Views
  • 5 replies
  • 2 likes
  • Account
    Other
    Security
  • 9368 Views
  • 5 replies
  • 2 likes

Solved!!Superuser Contribution Unable to log in the spotify app

I'm not able to log into the spotify app even after entering the correct info (it works fine for the web browser version). It gets stuck on "Logging in" and after a while shows the error message "Something went wrong, please try again later". The lin...

  • Casual Listener
  • I'm not able to log into the spotify app even after entering the correct info (it works fine for the web browser version). It gets stuck on "Logging in" and after a while shows the error message "Som...
  • Lyubka
  • Moderator
  • 1899 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 1899 Views
  • 3 replies
  • 0 likes

Superuser Contribution Old playlists; no more live customer support?

It's been a couple years since I tried to get a live help chat going. Looks like they don't offer it anymore. That is a drag. I had an account. It got hacked or usurped by someone with my name. Can I get my old playlists back?

  • Visitor
  • It's been a couple years since I tried to get a live help chat going. Looks like they don't offer it anymore. That is a drag. I had an account. It got hacked or usurped by someone with my name. Can I...
  • OscarDC
  • Moderator
  • 141 Views
  • 1 replies
  • 0 likes
  • 141 Views
  • 1 replies
  • 0 likes

Superuser Contribution Age restriction

I'm a father of the child under 13 years old and wish to allow to use spotify. Is it possible? If yes - how (I do not wish to enter the wrong birthday in registration). I can approve such decision by electronic signature if needed. Thank You.

  • Newbie
  • I'm a father of the child under 13 years old and wish to allow to use spotify. Is it possible? If yes - how (I do not wish to enter the wrong birthday in registration). I can approve such decision by...
  • 31amxf4jw4eoin34cbii
  • Visitor
  • 19674 Views
  • 7 replies
  • 1 likes
  • Account
  • 19674 Views
  • 7 replies
  • 1 likes

Re: Voy a cambiarme al plan familiar, pero tengo duda sobre el pago|

Tengo un problema, yo tenía premium individual y a medio mes de agosto me cambié a familiar, mi día de corte era los 15 de cada mes, pero lo malo fue que para el primero de sep me cobraron nuevamente lo del individual y para el 6 de sep lo del famili...

  • Visitor
  • Tengo un problema, yo tenía premium individual y a medio mes de agosto me cambié a familiar, mi día de corte era los 15 de cada mes, pero lo malo fue que para el primero de sep me cobraron nuevamente...
  • Lyubka
  • Moderator
  • 168 Views
  • 1 replies
  • 0 likes
  • 168 Views
  • 1 replies
  • 0 likes

Solved!! Is there a way to see how long you are Spotify member?

I like to see how long I'm a Spotify member. Is there a way to look this up?

  • Casual Listener
  • I like to see how long I'm a Spotify member. Is there a way to look this up?
  • TjaapSpot
  • Casual Listener
  • 1656 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 1656 Views
  • 2 replies
  • 0 likes

Superuser Contribution Error al reclamar mi cuenta premium en microsoft rewards

hace 3 dias una plan gratis de spotify premium por 3 meses por medio de Microsoft rewards, al momento de canjear lo cuenta e introducir mi numero de telefono me salio que el pedido fue rechazado, luego de eso me puse en contcto con el soporte tecnico...

  • Visitor
  • hace 3 dias una plan gratis de spotify premium por 3 meses por medio de Microsoft rewards, al momento de canjear lo cuenta e introducir mi numero de telefono me salio que el pedido fue rechazado, lue...
  • Dian
  • Spotify Legend
  • 1408 Views
  • 1 replies
  • 0 likes
  • Free
    Subscription
  • 1408 Views
  • 1 replies
  • 0 likes

Superuser Contribution Data de Nascimento Exposta

Olá comunidade spotify! Recentemente criei uma conta na plataforma e gostaria de saber se a data de nascimento do usuário fica exposto ao público?Obrigado!

  • Visitor
  • Olá comunidade spotify! Recentemente criei uma conta na plataforma e gostaria de saber se a data de nascimento do usuário fica exposto ao público? Obrigado!  
  • Dian
  • Spotify Legend
  • 1151 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Security
  • 1151 Views
  • 1 replies
  • 0 likes

Superuser Contribution Followers

heyyyi think it would be great if you can not only see how many followers you have but also who they are:)xoxo

  • Visitor
  • heyyy i think it would be great if you can not only see how many followers you have but also who they are:) xoxo  
  • OscarDC
  • Moderator
  • 1166 Views
  • 1 replies
  • 0 likes
  • 1166 Views
  • 1 replies
  • 0 likes

J.K.

Hi guys, I have a premium account on my smartphone for 3 years and would now like to use it on my PC.However, I don´t have the email address from back then nor do i know my old password.Any ideas?

  • Visitor
  • Hi guys, I have a premium account on my smartphone for 3 years and would now like to use it on my PC. However, I don´t have the email address from back then nor do i know my old password. Any ideas?
  • JBayudz
  • Composer
  • 1102 Views
  • 1 replies
  • 0 likes
  • Account
  • 1102 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Desktop] Graphical Glitches, Performance issues & Widescreen troubles after new update

PlanPremiumCountryCzech RepublicDeviceDesktopOperating SystemWindows 10 My Question or IssueAfter the new update I've started experiencing frequent graphical glitches in the app, doesn't matter if the window is minimized, maximized, half the screen o...

  • Regular
  • Plan Premium Country Czech Republic Device Desktop Operating System Windows 10   My Question or Issue After the new update I've started experiencing frequent graphical glitches in the ...
  • Vasil
  • Moderator
  • 683 Views
  • 3 replies
  • 2 likes
  • Other
    Premium
  • 683 Views
  • 3 replies
  • 2 likes

Solved!! Help changing credit card!!

I need to change the credit card info on my spotify account, spotify website is no good and the app has no link to do it either. Is a there a quick fix to this? Anyone?

  • Newbie
  • I need to change the credit card info on my spotify account, spotify website is no good and the app has no link to do it either. Is a there a quick fix to this? Anyone?
  • earchide
  • Casual Listener
  • 41068 Views
  • 22 replies
  • 0 likes
  • 41068 Views
  • 22 replies
  • 0 likes

Superuser Contribution Family Premium Plan Has Ads, Why?

Hi Support,BUG 1: We use the Family Premium Plan which should have NO ADS.Problem is we are getting ads?Every night we listen to Bedtime Explorers (Android) just as my kid is falling asleep, we suddenly hear the most annoying advertising which wakes ...

  • Newbie
  • Hi Support, BUG 1: We use the Family Premium Plan which should have NO ADS. Problem is we are getting ads? Every night we listen to Bedtime Explorers (Android) just as my kid is falling asleep, we...
  • MihailY
  • Moderator
  • 1988 Views
  • 3 replies
  • 0 likes
  • Account
  • 1988 Views
  • 3 replies
  • 0 likes

Superuser Contribution I have two discover weekly playlists showing up on my account, I don't share my account

PlanPremiumCountryUSADeviceGoogle Pixel 5a My Question or IssueLast week I noticed a second discover weekly show up with music I would never listen to made for 'Granny' along with the normal one made for me. I don't share my account and have no frien...

  • Casual Listener
  • Plan Premium Country USA Device Google Pixel 5a   My Question or Issue Last week I noticed a second discover weekly show up with music I would never listen to made for 'Granny' along wit...
  • AlejaR
  • Moderator
  • 2317 Views
  • 9 replies
  • 0 likes
  • Account
  • 2317 Views
  • 9 replies
  • 0 likes

Superuser Contribution Does Spotify share your email with podcasters / artists?

I recently listened to exactly one podcast episode on Spotify and now I am receiving daily promotional emails from the podcaster. Is this typical? Has this happened to anyone else? Does Spotify share my email with every podcast and artist I listen to...

  • Casual Listener
  • I recently listened to exactly one podcast episode on Spotify and now I am receiving daily promotional emails from the podcaster.  Is this typical?  Has this happened to anyone else?&n...
  • Vasil
  • Moderator
  • 1258 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Security
  • 1258 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I change my Spotify Zip Code (Postal Code)?

On the 'Edit your profile' page I do not see an option to change my Postal Code. How do I change it?

  • Gig Goer
  • On the 'Edit your profile' page I do not see an option to change my Postal Code. How do I change it?
  • DashesX
  • Visitor
  • 44160 Views
  • 15 replies
  • 2 likes
  • Premium
  • 44160 Views
  • 15 replies
  • 2 likes

Change payment details

I have recently changed bank and I have gone to my account settings but there is absolutely nowhere to update bank details (not that I can see anyway).this is what I am told to do ......Log in to your account page.Under Your plan, click UPDATE next t...

  • Visitor
  • I have recently changed bank and I have gone to my account settings but there is absolutely nowhere to update bank details (not that I can see anyway). this is what I am told to do ...... Log in t...
  • Bittencourt
  • Spotify Star
  • 1186 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 1186 Views
  • 1 replies
  • 0 likes

Superuser Contribution email and password are wrong

I cant get into my account cause I cant reset my passsword because on my account the email is wrong

  • Visitor
  • I cant get into my account cause I cant reset my passsword because on my account the email is wrong 😞
  • Alex
  • Spotify Legend
  • 1154 Views
  • 1 replies
  • 0 likes
  • 1154 Views
  • 1 replies
  • 0 likes

Superuser Contribution Please re-activate my Premium

My premium status expired for non-payment. I want to re-activate. The $ is available on the card on file.

  • Newbie
  • My premium status expired for non-payment. I want to re-activate. The $ is available on the card on file.
  • Alex
  • Spotify Legend
  • 18951 Views
  • 4 replies
  • 0 likes
  • 18951 Views
  • 4 replies
  • 0 likes