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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • Appnotworking
  • Visitor
  • 241508 Views
  • 390 replies
  • 24 likes
  • Account
    Free
  • 241508 Views
  • 390 replies
  • 24 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 12679 Views
  • 6 replies
  • 11 likes
  • Security
  • 12679 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • devel
  • Visitor
  • 527264 Views
  • 989 replies
  • 113 likes
  • Account
  • 527264 Views
  • 989 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 127694 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 127694 Views
  • 74 replies
  • 12 likes

Solved!! How do i make my followers make me unfollow

i think my friends or my ex gf botted me i have like 1k followers who is not even real humans i want to unfollow them but i dont want to do it one by one

  • Visitor
  • i think my friends or my ex gf botted me i have like 1k followers who is not even real humans i want to unfollow them but i dont want to do it one by one
  • Maxim
  • Spotify Star
  • 494 Views
  • 1 replies
  • 0 likes
  • 494 Views
  • 1 replies
  • 0 likes

Superuser Contribution Facebook Login fail

My spotify account stopped working. When I opened the app on my cell phone it sent me a message that said "Something went wrong." I reinstalled Spotify and Facebook on my cell phone and when I tried to reconnect I got the same error. Has anyone had t...

  • Casual Listener
  • My spotify account stopped working. When I opened the app on my cell phone it sent me a message that said "Something went wrong." I reinstalled Spotify and Facebook on my cell phone and when I tried ...
  • Vasil
  • Moderator
  • 344 Views
  • 1 replies
  • 0 likes
  • 344 Views
  • 1 replies
  • 0 likes

Solved!! Playing simultaneously different music on 2 devices

Hi there, I'd like to play music on my ipad (white noise in my babies room) and also listen to music on my phone a the same time. I have a family account. Do I need to create a different account then ? Could I do it with the same email address or do ...

  • Visitor
  • Hi there,   I'd like to play music on my ipad (white noise in my babies room) and also listen to music on my phone a the same time. I have a family account. Do I need to create a different acc...
  • Maxim
  • Spotify Star
  • 1092 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 1092 Views
  • 1 replies
  • 0 likes

i work for a record label and we want to set up a verified user account

i work for a record label and we want to set up a verified user account. We can create our own playlist with our releases, and people can recognize that is from our official account

  • Visitor
  • i work for a record label and we want to set up a verified user account. We can create our own playlist with our releases, and people can recognize that is from our official account
  • Maxim
  • Spotify Star
  • 235 Views
  • 1 replies
  • 0 likes
  • 235 Views
  • 1 replies
  • 0 likes

Superuser Contribution ad free for 30 mins, whoops we meant 3 songs...?

this has happened more than once. Usually right when I start Spotify via Iphone app. I'll get the outro "The next 30 minutes are on us after this short video" or whatever it says, then it will play commercials (not a video), then a couple songs (not ...

  • Newbie
  • this has happened more than once. Usually right when I start Spotify via Iphone app. I'll get the outro "The next 30 minutes are on us after this short video" or whatever it says, then it will play c...
  • ViktorG
  • Casual Listener
  • 2641 Views
  • 4 replies
  • 4 likes
  • 2641 Views
  • 4 replies
  • 4 likes

Superuser Contribution Volume Equalizing

The songs sound like a wanna be DJ is playing with the sound. Every song. The volume sounds like it is on 10 for a verse then jumps to 2 for the next 3 verses, the jumps back. It changes at least 20 times in each song, and won't stay consistent more ...

  • Visitor
  • The songs sound like a wanna be DJ is playing with the sound. Every song. The volume sounds like it is on 10 for a verse then jumps to 2 for the next 3 verses, the jumps back. It changes at least 20 ...
  • Ivelina
  • Moderator
  • 232 Views
  • 1 replies
  • 0 likes
  • 232 Views
  • 1 replies
  • 0 likes

Spotify library has not transferred to new phone & no email link

Recently transferred app from old phone to new & app crossed over but not linked to my account. Email with link from spotify does not log in to my account either. Been over an hour now trying to sort this & getting very frustrated. Have used saved us...

  • Visitor
  • Recently transferred app from old phone to new & app crossed over but not linked to my account. Email with link from spotify does not log in to my account either. Been over an hour now trying to ...
  • Maxim
  • Spotify Star
  • 253 Views
  • 1 replies
  • 0 likes
  • 253 Views
  • 1 replies
  • 0 likes

Campagne MARQUEE arrêtée (solde indiponnible ?)

bonjour, suite à une campagne MARQUEE (120 €) mon solde n'est plus disponible. "L'assistance" de Spotify me raccroche au nez ou me répond à coté de ma question. Pouvez-vous m'aider ? Que devient le solde disponible après une campagne MARQUEE stoppée ...

  • Newbie
  • bonjour,   suite à une campagne MARQUEE (120 €) mon solde n'est plus disponible. "L'assistance" de Spotify me raccroche au nez ou me répond à coté de ma question. Pouvez-vous m'aider ? Que dev...
  • 187 Views
  • 0 replies
  • 0 likes
  • 187 Views
  • 0 replies
  • 0 likes

Automatically signed into family member's account

My Question or IssueI have a spotify account and my sister has a separate spotify account. However, recently I'm being automatically signed into her account, and so I proceed to log out and log into my account. This ends up logging my sister out of h...

  • Newbie
  •   My Question or Issue I have a spotify account and my sister has a separate spotify account. However, recently I'm being automatically signed into her account, and so I proceed to log out and...
  • Maxim
  • Spotify Star
  • 460 Views
  • 1 replies
  • 0 likes
  • Account
  • 460 Views
  • 1 replies
  • 0 likes

Phishing Email

Hate to admit it, but I fell for a Phishing email just now. I've never done that before! Just a heads up, in case you get it too. The website it's linking to is: https://neh.ekr.mybluehost.me/support/spot/MitID/account.php The email comes from **blee...

Screenshot 2024-02-10 at 1.29.50 PM.png
  • Casual Listener
  • Hate to admit it, but I fell for a Phishing email just now. I've never done that before!  Just a heads up, in case you get it too. The website it's linking to is: https://neh.ekr.myblueho...
  • kaworu_bloodpaw
  • Roadie
  • 4316 Views
  • 1 replies
  • 0 likes
  • Security
  • 4316 Views
  • 1 replies
  • 0 likes

Superuser Contribution SOY PREMIUM Y MI MÚSICA SE REPRODUCE SIEMPRE EN MODO ALEATORIO ADEMÁS DE QUE NO PUEDO DEVOLVER CANCI

Hola!Sucede que me suscribí nuevamente a Spotify Premium el pasado 27 de Julio de 2017 y quisiera saber por qué motivo mis canciones se reproducen de una manera aleatoria y no de forma ordenada en el momento que yo quiera; además quisiera saber porqu...

  • Newbie
  • Hola! Sucede que me suscribí nuevamente a Spotify Premium el pasado 27 de Julio de 2017 y quisiera saber por qué motivo mis canciones se reproducen de una manera aleatoria y no de forma ordenada e...
  • pedromunozlopez
  • Visitor
  • 4037 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 4037 Views
  • 3 replies
  • 0 likes

User Takedown Notice

My Question or IssueI received this email implying my User profile has been "Taken Down" and I don't know what it means. The Spotify support chat cannot help me and keep closing the issue without giving me other options to contact them. The email has...

  • Casual Listener
  • My Question or Issue I received this email implying my User profile has been "Taken Down" and I don't know what it means. The Spotify support chat cannot help me and keep closing the issue without g...
  • 586 Views
  • 0 replies
  • 0 likes
  • Account
  • 586 Views
  • 0 replies
  • 0 likes

How can I change my payment date on my account? I want to change it to the 1st of the month?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • kaworu_bloodpaw
  • Roadie
  • 477 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 477 Views
  • 1 replies
  • 0 likes

Solved!! How to change to Duo plan if already on a 12-month pre-paid Premium Individual account

PlanCurrently on Premium IndividualLooking to change to Duo plan CountryUK My Question or IssueI'm currently on a pre-paid 12-month Premium Individual plan (expiring Jan 2025). I wish to upgrade to a Duo plan, but can only see monthly payment options...

  • Casual Listener
  • Plan Currently on Premium Individual Looking to change to Duo plan   Country UK   My Question or Issue I'm currently on a pre-paid 12-month Premium Individual plan (expiring Ja...
  • Maxim
  • Spotify Star
  • 1206 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 1206 Views
  • 3 replies
  • 0 likes

Solved!! can't listen to premium items

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have a DUo plan However, I can't see or use some premium storybooks. These are available t...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...
  • Billy-J
  • Spotify Star
  • 348 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 348 Views
  • 3 replies
  • 0 likes