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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 172 Views
  • 0 replies
  • 5 likes
  • Security
  • 172 Views
  • 0 replies
  • 5 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • CeliMaga
  • Casual Listener
  • 434087 Views
  • 967 replies
  • 108 likes
  • Account
  • 434087 Views
  • 967 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1192632 Views
  • 119 replies
  • 116 likes
  • Account
  • 1192632 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 105974 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 105974 Views
  • 70 replies
  • 11 likes

Superuser Contribution Monthly payment failed

Hi there. For some reason i had no money on my card when my Spotify Permium was up renewal. There is money there now and has been there for several days. Spotify states that they will try the payment again in a few days. But nothing is happening. And...

  • Casual Listener
  • Hi there.   For some reason i had no money on my card when my Spotify Permium was up renewal.   There is money there now and has been there for several days.   Spotify states tha...
  • Maxim
  • Spotify Star
  • 225 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 225 Views
  • 1 replies
  • 0 likes

Superuser Contribution error de pago

Plansuscripción mensual duoCountrycolombiaDevice(iPhone Xr)problemaBuenas tardes, lo que pasa es que hice un pago de una suscripción mensual duo hace una semana, el 6 de mayo.y puse para que me debitaran con la tarjeta, yo lo pagué hace una semana y ...

  • Casual Listener
  •   Plan suscripción mensual duo Country colombia Device (iPhone Xr) problema Buenas tardes, lo que pasa es que hice un pago de una suscripción mensual duo hace una semana, el 6 de mayo. ...
  • Alex
  • Spotify Legend
  • 179 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Premium
  • 179 Views
  • 2 replies
  • 0 likes

Old account

Good evening!I have a premium under an account but it is no longer a valid email. I want to stop being charged for the premium because I can no longer access that account. United StatesDeviceIPhone 13 Pro MaxOperating SystemIOS 16 My Question or Issu...

  • Visitor
  • Good evening! I have a premium under an account but it is no longer a valid email. I want to stop being charged for the premium because I can no longer access that account.  Uni...
  • Prague
  • Spotify Star
  • 174 Views
  • 1 replies
  • 1 likes
  • Login
    Subscription
  • 174 Views
  • 1 replies
  • 1 likes

Solved!! Giftcard

Hi there! I got a giftcard as a gift. But i can't use it. It says that i can't use a giftcard on my existing premium account!? How to fix this issue?

  • Casual Listener
  • Hi there!   I got a giftcard as a gift. But i can't use it. It says that i can't use a giftcard on my existing premium account!?   How to fix this issue?    
  • BabyEcho0_YT
  • Roadie
  • 735 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 735 Views
  • 2 replies
  • 0 likes

Superuser Contribution CANT SEND PIN

Im trying to avail Php 150/3 months subscription but i cant receive a pin because send pin is not working. I think this is maybe because earlier it worked and i used the pin but i didn't realize i didn'y have any balance left, so purchase was unsucce...

  • Visitor
  • Im trying to avail Php 150/3 months subscription but i cant receive a pin because send pin is not working. I think this is maybe because earlier it worked and i used the pin but i didn't realize i di...
  • Lyubka
  • Moderator
  • 204 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
    Subscription
  • 204 Views
  • 1 replies
  • 0 likes

Logged out cant log back in

PlanFamily planCountryUnited States Device(iPhone, Desktop)Operating System(Windows, iOS 16) My Question or IssueI was recently logged out of my Spotify account https://open.spotify.com/user/jokingjill23?si=6b04b852b539408eIt was under a family plan ...

  • Casual Listener
  •   Plan Family plan Country United States  Device (iPhone, Desktop) Operating System (Windows, iOS 16)   My Question or Issue I was recently logged out of my Spotify account ...
  • Maxim
  • Spotify Star
  • 587 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
  • 587 Views
  • 3 replies
  • 0 likes

Superuser Contribution On a trip in Greece, bought Spotify premium for the trip, not working

PlanPremiumCountryAccount from USA, in Greece rnDeviceiPhone 7Operating SystemiOS 12 My Question or Issue Good morning! I’m on a service trip to Greece and I thought that it would be a good idea to have Spotify Premium for the trip. Before I left, I ...

  • Newbie
  • Plan Premium Country Account from USA, in Greece rn Device iPhone 7 Operating System iOS 12   My Question or Issue  Good morning! I’m on a service trip to Greece and I thought tha...
  • Vasil
  • Moderator
  • 1587 Views
  • 4 replies
  • 0 likes
  • Premium
  • 1587 Views
  • 4 replies
  • 0 likes

Solved!! Fel e-post och glömt lösenord!!!

PlanFree/PremiumCountry SwedenDeviceiPhone SEOperating System My Question or Issue Hej, jag har lämnat mina kortuppgifter till er och debiteras nu varje månad för mitt Spotify Premium-konto. Promblemet är att jag råkade ange fel (ogilitig) emailaddre...

  • Casual Listener
  • Plan Free/Premium Country  Sweden Device iPhone SE Operating System     My Question or Issue  Hej, jag har lämnat mina kortuppgifter till er och debiteras nu varje månad...
  • Alicejjjk
  • Visitor
  • 4446 Views
  • 3 replies
  • 0 likes
  • Account
  • 4446 Views
  • 3 replies
  • 0 likes

Solved!! 2 accounts sharing one device ?

PlanFreeCountry uk DeviceLenovo tabletOperating System Android 11 My Question or Issue. Does the app allow 2 Spotify (free ) account holders to share the same device to consecutively listen to music on their own individual account, i.e can account lo...

  • Newbie
  • Plan Free Country uk   Device Lenovo tablet Operating System  Android 11   My Question or Issue.  Does the app allow  2  Spotify (free ) account holders  ...
  • AdamDam
  • Spotify Star
  • 500 Views
  • 1 replies
  • 0 likes
  • Account
    Free
  • 500 Views
  • 1 replies
  • 0 likes

Follower count discrepancy

Big difference between follower count in artist profile and public profile. Why is this?

  • Music Fan
  •   Big difference between follower count in artist profile and public profile. Why is this?
  • Maxim
  • Spotify Star
  • 911 Views
  • 7 replies
  • 0 likes
  • Account
  • 911 Views
  • 7 replies
  • 0 likes

Superuser Contribution Payment and subscription notification errors

Plan FamilyPremiumCanada DeviceIphone 11 My Question or IssueHi - a few days ago I received a notice that my payment could not be processed and I needed to update my information. When I went and checked, it was all correct. Then I noticed the payment...

  • Newbie
  • Plan Family Premium Canada   Device Iphone 11   My Question or Issue Hi - a few days ago I received a notice that my payment could not be processed and I needed to update my informa...
  • Dian
  • Spotify Legend
  • 206 Views
  • 1 replies
  • 0 likes
  • Account
  • 206 Views
  • 1 replies
  • 0 likes

Klachten

PlanPremiumCountryNetherlands My Question or Issueik heb altijd spotify premium gehad, nu is mijn account geblokkeerd. Een aantal keer in de chat geweest, de ene medewerker vraagt om een P code en de andere medewerker zegt dat mijn account voor goed ...

  • Visitor
  • Plan Premium Country Netherlands  My Question or Issue ik heb altijd spotify premium gehad, nu is mijn account geblokkeerd. Een aantal keer in de chat geweest, de ene medewerker vraagt om e...
  • Prague
  • Spotify Star
  • 359 Views
  • 1 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 359 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution wont let me see my own followers and following (not playlists)

  My Question or Issuewhen i click on my profile and on my followers and following it comes up with "Something went wrong - Reload" i tried reinstalling and logging out but it still wont show up.

IMG_7369.jpeg
  • Newbie
  •     My Question or Issue when i click on my profile and on my followers and following it comes up with "Something went wrong - Reload" i tried reinstalling and logging out but it still wont show u...
  • Lyubka
  • Moderator
  • 367 Views
  • 1 replies
  • 0 likes
  • Account
  • 367 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't listen to downloaded music

Plande primera calidad pais México Dispositivo Leer nota 10s sistema operativo androide Mi pregunta o problema Cuando quiero reproducir la musica descargada me aparece como si no estuviera descargada

  • Newbie
  • Plan de primera calidad    pais   México   Dispositivo   Leer nota 10s   sistema operativo   androide   Mi pregunta o problema   Cuando q...
  • Dian
  • Spotify Legend
  • 193 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 193 Views
  • 1 replies
  • 0 likes

Account/Public Playlists not searchable

Any idea why my profile which is active and in good standing does not appear when I search for it? None of my public playlists show up in search either. Some are uniquely named and should be easy to find. This account is a premium subscription and ha...

  • Gig Goer
  • Any idea why my profile which is active and in good standing does not appear when I search for it? None of my public playlists show up in search either. Some are uniquely named and should be easy t...
  • Maxim
  • Spotify Star
  • 236 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 236 Views
  • 3 replies
  • 0 likes

Superuser Contribution Problem

How to reset my settings 

  • Visitor
  • How to reset my settings  
  • Eni
  • Moderator
  • 307 Views
  • 1 replies
  • 0 likes
  • 307 Views
  • 1 replies
  • 0 likes

Superuser Contribution Do I really have to create a whole new account....

So, my old user name includes my former last name. I'd like to change my username to include my new last name..... but you can't change your username? what kind of 1990's issue is this? HELP!

  • Visitor
  • So, my old user name includes my former last name.  I'd like to change my username to include my new last name..... but you can't change your username? what kind of 1990's issue is this?  H...
  • Eni
  • Moderator
  • 314 Views
  • 1 replies
  • 0 likes
  • 314 Views
  • 1 replies
  • 0 likes

Suspend account and resume with Hulu?

I currently have premium + Hulu. If I suspend my account for a few months, will I be able to resume that plan? Or will I lose the option to restart with my current plan (premium & Hulu for $9.99). Thanks in advance!

  • Newbie
  • I currently have premium + Hulu. If I suspend my account for a few months, will I be able to resume that plan? Or will I lose the option to restart with my current plan (premium & Hulu for $9.99)...
  • Billy-J
  • Spotify Star
  • 752 Views
  • 3 replies
  • 0 likes
  • Free
    Premium
    Subscription
  • 752 Views
  • 3 replies
  • 0 likes

Deleting account to open a new one that is connected to google

Hey, I have a free account created with my google email but not connected to my google account. Since it's not possible to connect google to an existing account, I have deleted my account so that I could open a new one that is connected to google. Ho...

  • Visitor
  • Hey,   I have a free account created with my google email but not connected to my google account. Since it's not possible to connect google to an existing account, I have deleted my account so...
  • Maxim
  • Spotify Star
  • 186 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 186 Views
  • 1 replies
  • 0 likes

Superuser Contribution unable to login into Hulu w/ Student Deal (Spotify & Hulu)

I purchased the student plan a couple of weeks ago and have not yet been able to login to hulu, when I go to login it tells me no account with my email exists, and when I do the alternative of entering purchase information to recieve conformation of ...

  • Casual Listener
  • I purchased the student plan a couple of weeks ago and have not yet been able to login to hulu, when I go to login it tells me no account with my email exists, and when I do the alternative of enteri...
  • Dian
  • Spotify Legend
  • 2757 Views
  • 8 replies
  • 0 likes
  • Account
    Other
    Subscription
  • 2757 Views
  • 8 replies
  • 0 likes