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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 2981 Views
  • 0 replies
  • 8 likes
  • Security
  • 2981 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 455828 Views
  • 973 replies
  • 109 likes
  • Account
  • 455828 Views
  • 973 replies
  • 109 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1202107 Views
  • 119 replies
  • 116 likes
  • Account
  • 1202107 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 110371 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 110371 Views
  • 72 replies
  • 12 likes

Duo Account Won't let us listen on separate devices

So i signed up for a duo acct. My partner logged in under a new account. It will not let us use Spotify on 2 separate devices! Please help!!

  • Visitor
  • So i signed up for a duo acct. My partner logged in under a new account. It will not let us use Spotify on 2 separate devices! Please help!!  
  • Maxim
  • Spotify Star
  • 266 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 266 Views
  • 1 replies
  • 0 likes

AI DJ doesn't show up

PlanPremiumCountryAustraliaDeviceoppo reno 10 5g, dell laptopOperating Systemwindows 11, android My Question or IssueSpotify AI DJ doesn't show up anywhere even though I have the latest version of spotify, its available in my region and I've got prem...

  • Casual Listener
  •   Plan Premium Country Australia Device oppo reno 10 5g, dell laptop Operating System windows 11, android   My Question or Issue Spotify AI DJ doesn't show up anywhere even thoug...
  • Maxim
  • Spotify Star
  • 891 Views
  • 5 replies
  • 0 likes
  • Account
    Other
    Premium
  • 891 Views
  • 5 replies
  • 0 likes

I cant access Spotify Web or App

PlanPremiumCountryArgentinaDevicePC, Xiaomi Redmi Note 07Operating SystemWindows 10, Android My Question or IssueI tried to use Spotify app on my PC today (yesterday was fine), but when the app opens, nothings loads and there is only the gray backgro...

  • Casual Listener
  • Plan Premium Country Argentina Device PC, Xiaomi Redmi Note 07 Operating System Windows 10, Android   My Question or Issue I tried to use Spotify app on my PC today (yesterday was fine...
  • Max0992
  • Casual Listener
  • 393 Views
  • 4 replies
  • 0 likes
  • Account
  • 393 Views
  • 4 replies
  • 0 likes

Solved!! User Experience form should not be subject to community account auth session invalidation.

PlanPremiumCountryENG, GBRDeviceCustomOperating Systemcpe:/o:opensuse:tumbleweed:20230813 My Question or Issue At https://community.spotify.com/t5/valuesurveys/surveyspage.surveyform.form.form.form, "Authentication Ticket Mismatched, failed authentic...

rokejulianlockhart_0-1692305075517.png
  • Music Fan
  • Plan Premium Country ENG, GBR Device Custom Operating System cpe:/o:opensuse:tumbleweed:20230813   My Question or Issue   At https://community.spotify.com/t5/valuesurveys/s...
  • rokejulianlockhart
  • Music Fan
  • 374 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Security
  • 374 Views
  • 4 replies
  • 0 likes

I can't able to log with my credentials

I can't able to login to my account with my numbered usernamei forgot my credentials

  • Visitor
  • I can't able to login to my account with my numbered username i forgot my credentials
  • Maxim
  • Spotify Star
  • 151 Views
  • 1 replies
  • 0 likes
  • 151 Views
  • 1 replies
  • 0 likes

I lost the details of another account where I just had its id.

I lost the details of another account where I just had its id. Where the numbered username/id can't able to locate my account while trying to account recovery. My ID is *********************. Please help me to get back my account, where i had all my ...

  • Visitor
  • I lost the details of another account where I just had its id. Where the numbered username/id can't able to locate my account while trying to account recovery. My ID is *********************. Please ...
  • Maxim
  • Spotify Star
  • 150 Views
  • 1 replies
  • 0 likes
  • Account
  • 150 Views
  • 1 replies
  • 0 likes

Superuser Contribution I am not able to login my account by number

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue While i am trying to login by number it shows - Check your phone number or try another mobil...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...
  • Not applicable
  • 266 Views
  • 2 replies
  • 0 likes
  • Account
  • 266 Views
  • 2 replies
  • 0 likes

Superuser Contribution HELP DELETING PREVIOUS ACCOUNTS ON FAMILY PLAN

My Question or IssueHi, on 2018 I was the manager of a family premium account with my sisters, but they were never able to use it due to some adress mix up. So after a few months I cancelled it and just payed for my personal Spotify Premium, but ever...

  • Newbie
  •   My Question or Issue Hi, on 2018 I was the manager of a family premium account with my sisters, but they were never able to use it due to some adress mix up. So after a few months I cancelle...
  • Dian
  • Spotify Legend
  • 828 Views
  • 3 replies
  • 0 likes
  • Account
  • 828 Views
  • 3 replies
  • 0 likes

I wanna change the URL of y Account, so that other can find me without knowing who i realy am...

URLPlanPremium DouCountryGermanyDevice Samsung Galaxy A33 5G and Desktop PCOperating System(Android 13 and Windows 10 My Question or IssueI want to share my profile with the Name "Lxlxndrxglxng" but this stupid link is getting in my way... so what i ...

  • Visitor
  • URL Plan Premium Dou Country Germany Device   Samsung Galaxy A33 5G and Desktop PC Operating System (Android 13 and Windows 10   My Question or Issue I want to share my profile ...
  • Maxim
  • Spotify Star
  • 139 Views
  • 1 replies
  • 0 likes
  • Account
  • 139 Views
  • 1 replies
  • 0 likes

Cannot change region from Netherlands to Germany

I have been had spotify premium for years, initially in the UK, then about 5 years ago I switched to Netherlands, now I am in Germany and I am not able to switch my region to Germany.I waited for the payment method to fail and then cancelled my subsc...

  • Visitor
  • I have been had spotify premium for years, initially in the UK, then about 5 years ago I switched to Netherlands, now I am in Germany and I am not able to switch my region to Germany. I waited for t...
  • Maxim
  • Spotify Star
  • 206 Views
  • 1 replies
  • 0 likes
  • Account
  • 206 Views
  • 1 replies
  • 0 likes

Playlists

I just enrolled and premium Spotify and my old playlist show up on my computer but I do not show up on my telephone and I don't know why not.

  • Visitor
  • I just enrolled and premium Spotify and my old playlist show up on my computer but I do not show up on my telephone and I don't know why not.  
  • 124 Views
  • 0 replies
  • 0 likes
  • 124 Views
  • 0 replies
  • 0 likes

My email was achieved because i was unenrolled and i want my account

I still have the name of the account and i already payed spotify premium for the month and i want my account back now

  • Visitor
  • I still have the name of the account and i already payed spotify premium for the month and i want my account back now
  • Maxim
  • Spotify Star
  • 154 Views
  • 1 replies
  • 0 likes
  • 154 Views
  • 1 replies
  • 0 likes

Streaming cap of 300 per Day

Is it true that there's a streaming Cap of 300 streams per day/ account and if somebody makes more than 300 streams he can still listen, but the artist won't get paid for that streams? Ive asked ChatGPT because I've wondered why the streams from my f...

  • Regular
  • Is it true that there's a streaming Cap of 300 streams per day/ account and if somebody makes more than 300 streams he can still listen, but the artist won't get paid for that streams?    ...
  • Billy-J
  • Spotify Star
  • 5911 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Unlimited
  • 5911 Views
  • 1 replies
  • 0 likes

Spotify Duo : we changed spotify account and my daughter can not log any more !

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWe changed spotify account and my daughter cannot log anymore. The message is that she cannot...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue We chan...
  • Maxim
  • Spotify Star
  • 304 Views
  • 7 replies
  • 0 likes
  • Account
    Security
  • 304 Views
  • 7 replies
  • 0 likes

Premium Duo

I have purchased premium duo plan with my sisterBut we I play any song eg- Tum kya mile the same song start in her phone also I don't know why but we try using different internet connections but still sameIf the song is paused from one device same it...

  • Visitor
  • I have purchased premium duo plan with my sister But we I play any song eg- Tum kya mile the same song start in her phone also I don't know why but we try using different internet connections but st...
  • Maxim
  • Spotify Star
  • 135 Views
  • 1 replies
  • 0 likes
  • Premium
  • 135 Views
  • 1 replies
  • 0 likes

after trying to secure account spotify won't let me sign back in even with the right email

Hi! This morning I received an email saying that my Spotify account was signed into from a user in Italy. To secure my account, I followed the steps the email sent me. The website it took me to asked for me to reset my password, but when I entered my...

  • Visitor
  • Hi!   This morning I received an email saying that my Spotify account was signed into from a user in Italy. To secure my account, I followed the steps the email sent me. The website it to...
  • Maxim
  • Spotify Star
  • 216 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Other
  • 216 Views
  • 1 replies
  • 0 likes

Superuser Contribution no puedo acceder a mi cuenta en mi celular, mensaje de modo offline

Hola, necesito su ayuda por favor. Intento entrar en mi cuenta por medio de mi celular aún cuando está conectado a internet menciona que necesito conectarme porque mi cuenta aparece offline.

  • Newbie
  • Hola, necesito su ayuda por favor. Intento entrar en mi cuenta por medio de mi celular aún cuando está conectado a internet menciona que necesito conectarme porque mi cuenta aparece offline.
  • Millerguz
  • Visitor
  • 559 Views
  • 2 replies
  • 0 likes
  • 559 Views
  • 2 replies
  • 0 likes