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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

292067 Views

529 replies

34 likes

Account
Free
  • 292067 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13692 Views

6 replies

11 likes

Security
  • 13692 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

541469 Views

990 replies

115 likes

Account
  • 541469 Views
  • 990 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129678 Views

74 replies

12 likes

Account
Login
Premium
  • 129678 Views
  • 74 replies
  • 12 likes

i can not switch my family membership to duo. Always an error message

when i want to change the membership family to duo, an error message apears. Impossible to switch the membership

Visitor

when i want to change the membership family to duo, an error message apears. Impossible to switch the membership

Maxim

Spotify Star

196 Views

1 replies

0 likes

  • 196 Views
  • 1 replies
  • 0 likes

did not sign up for paid account with free trial. why did i get a notice?

Received an email notifying me my free use is changing to a Premium account with charge. When I tried to actually do that, received a message that I could not do that because of previously using the free trial option.How do I ensure billing does not ...

Visitor

Received an email notifying me my free use is changing to a Premium account with charge. When I tried to actually do that, received a message that I could not do that because of previously using the ...

Luan

Spotify Star

269 Views

1 replies

0 likes

  • 269 Views
  • 1 replies
  • 0 likes

Solved!! Charged twice

After upgrading to the family plan I'm being charged twice by Spotify, once by Spotify London for the family plan, once by Spotify Stockholm for the old premium account. I would like to contact Spotify before going to the bank to chargeback. Anybody ...

Regular

After upgrading to the family plan I'm being charged twice by Spotify, once by Spotify London for the family plan, once by Spotify Stockholm for the old premium account. I would like to contact Spoti...

Bittencourt

Spotify Star

886 Views

11 replies

0 likes

Account
Subscription
  • 886 Views
  • 11 replies
  • 0 likes

comment accéder à mon compte spotify sans avoir accès à mon mail associé

Je n'ai plus accès à mon mail qui est associé à mon compte et je ne me rappelle pas du mot de passe, je n'ai que mon identifiant.

Visitor

Je n'ai plus accès à mon mail qui est associé à mon compte et je ne me rappelle pas du mot de passe, je n'ai que mon identifiant.

AdamDamon

Spotify Star

471 Views

1 replies

0 likes

  • 471 Views
  • 1 replies
  • 0 likes

Não consigo usar Spotify no Brasil com o celular dos EUA…

(SORRY FOR THIS IS IN PORTUGUESE, IDK WRITE ENGLISH. PLS TRANSLATE…) Fui nos Estados Unidos e ganhei um celular de lá. Chegando aqui o spotify pouco tempo depois parou de funcionar pois aparece algo como “Só é permitido usar 14 dias de spotify grátis...

Newbie

(SORRY FOR THIS IS IN PORTUGUESE, IDK WRITE ENGLISH. PLS TRANSLATE…) Fui nos Estados Unidos e ganhei um celular de lá. Chegando aqui o spotify pouco tempo depois parou de funcionar pois aparece algo ...

Luan

Spotify Star

827 Views

2 replies

0 likes

  • 827 Views
  • 2 replies
  • 0 likes

i cant login even though password etc correct

i reset my details and i am able to log into my phone browser but the app keeps telling me i am using incorrect login data. the same happens when i try logging in without my pw through my mail. just bought premium again aswell

Regular

i reset my details and i am able to log into my phone browser but the app keeps telling me i am using incorrect login data. the same happens when i try logging in without my pw through my mail. just ...

Billy-J

Spotify Star

438 Views

5 replies

1 likes

Account
  • 438 Views
  • 5 replies
  • 1 likes

my spotify on my echo dot keeps playing on my daughter's phone

I don't understand how my spotfily plays on my daughter's phone. We have separate accounts.

Casual Listener

I don't understand how my spotfily plays on my daughter's phone. We have separate accounts.

Bittencourt

Spotify Star

703 Views

1 replies

0 likes

  • 703 Views
  • 1 replies
  • 0 likes

Solved!! Account can't play certain songs

PlanPremiumCountryUSADeviceSamsung Galaxy S23 My Question or IssueMy account cannot play certain songs even though other accounts can. The only album with this problem is missing all but one song. The artist is not blocked. The first screenshot is wi...

Casual Listener

Plan Premium Country USA Device Samsung Galaxy S23     My Question or Issue My account cannot play certain songs even though other accounts can. The only album with this problem is...

osornios

Spotify Star

472 Views

4 replies

1 likes

Account
  • 472 Views
  • 4 replies
  • 1 likes

Not my playlist

PlanPremiumCountryPolandDeviceiPhone 11Operating SystemiOS My Question or IssueSince about a month my playlist of favourites isn’t mine. I lost all of my favourite tracks and have someone else’s instead.

Visitor

Plan Premium Country Poland Device iPhone 11 Operating System iOS    My Question or Issue Since about a month my playlist of favourites isn’t mine. I lost all of my favourite trac...

Luan

Spotify Star

210 Views

1 replies

0 likes

Account
  • 210 Views
  • 1 replies
  • 0 likes

Superuser Contribution why can't i make a spotify password when i want to connect it to my email?

I want to connect my email to my account, when im doing that, it says an error occured, i'm seeing the solutions online and it might be not like what i was looking for

Visitor

I want to connect my email to my account, when im doing that, it says an error occured, i'm seeing the solutions online and it might be not like what i was looking for

Joan

Moderator

231 Views

1 replies

0 likes

  • 231 Views
  • 1 replies
  • 0 likes

Superuser Contribution Email not working to login

PlanFreeCountryUSADeviceWindows 11/10 I've had to reset my password twice and when i leave the browser and reopen it I'm forced to login again and when doing so it says my username/email or password is incorrect or that my email isn't attached to any...

Visitor

Plan Free Country USA Device Windows 11/10     I've had to reset my password twice and when i leave the browser and reopen it I'm forced to login again and when doing so it says my ...

MihailY

Moderator

415 Views

1 replies

0 likes

Account
Login
  • 415 Views
  • 1 replies
  • 0 likes

Changed countries and profile changed

PlanFree/Premium CountryGhana/Netherlands DeviceSamsung Galaxy S8 edge, Operating SystemAndroid Oreo My Question or IssueSpotify stopped accepting payments from my Ghanain account. Thus, my premium ended up expiring. Got logged out of my spotify beca...

Newbie

Plan Free/Premium   Country Ghana/Netherlands    Device Samsung Galaxy S8 edge,   Operating System Android Oreo   My Question or Issue Spotify stopped accep...

Luan

Spotify Star

221 Views

1 replies

0 likes

Account
  • 221 Views
  • 1 replies
  • 0 likes

Cannot log in after first log out?! Cannot Reset password?

PlanShould be Premium / is free DeviceLaptopOperating SystemWindows 11 My Question or IssueDid I overwrite my account? Cannot log in. I just signed up for an spotify account. Then redeemed a gift card. Worked fine. I saved my password in password man...

Newbie

Plan Should be Premium / is free   Device Laptop Operating System Windows 11   My Question or Issue Did I overwrite my account? Cannot log in.   I just signed up for an spot...

Maxim

Spotify Star

326 Views

1 replies

0 likes

Account
Login
Subscription
  • 326 Views
  • 1 replies
  • 0 likes

Superuser Contribution Change country

PlanIndividual PremiumCountryPortugalMy Question or IssueI’ve moved from UK to Portugal last year. I want to change the country of my account but it doesn’t allow me because it says I’m not on a plan that allows me, but I’m already premium. How can I...

Visitor

  Plan Individual Premium Country Portugal My Question or Issue I’ve moved from UK to Portugal last year. I want to change the country of my account but it doesn’t allow me because it says...

Luan

Spotify Star

395 Views

5 replies

0 likes

Account
  • 395 Views
  • 5 replies
  • 0 likes

Bezahlt für Premium aber wurde automatisch gekündigt

Keine der folgenden Informationen ist erforderlich. Je mehr Sie jedoch angeben, desto einfacher wird es für uns, zu helfen.PlanenGratisprämieLandDeutschland Gerät(iPhone 8, Samsung Galaxy 9, Macbook Pro Ende 2016)Betriebssystem(iOS 10, Android Oreo, ...

Visitor

Keine der folgenden Informationen ist erforderlich. Je mehr Sie jedoch angeben, desto einfacher wird es für uns, zu helfen. Planen Gratisprämie Land Deutschland  Gerät (iPhone 8, Samsung G...

Maxim

Spotify Star

364 Views

1 replies

1 likes

Premium
  • 364 Views
  • 1 replies
  • 1 likes

How do I sign up using my email that was attached to my former account?

I deleted my spotify premium account over 7 days ago. I want to sign back in using the same email. Spotify can't find my email when I click forgot password. If I try to sign up for a new account, spotify says the email is taken. How do I sign up usin...

Visitor

I deleted my spotify premium account over 7 days ago. I want to sign back in using the same email. Spotify can't find my email when I click forgot password. If I try to sign up for a new account, spo...

AdamDamon

Spotify Star

312 Views

1 replies

0 likes

  • 312 Views
  • 1 replies
  • 0 likes

Superuser Contribution no puedo cambiar de país en la aplicación

Buenas, me he mudado de país con mi pareja y queremos tener el Spotify dúo, el cual no podemos ya que no puedo cambiar de país en la aplicación, ya he cambiado en el dispositivos en las apps adheridas pero de igual manera no me aparece la opción del ...

Visitor

Buenas, me he mudado de país con mi pareja y queremos tener el Spotify dúo, el cual no podemos ya que no puedo cambiar de país en la aplicación, ya he cambiado en el dispositivos en las apps adherida...

Yordan

Moderator

490 Views

1 replies

0 likes

  • 490 Views
  • 1 replies
  • 0 likes