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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8911 Views
  • 1 replies
  • 9 likes
  • Security
  • 8911 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 479938 Views
  • 979 replies
  • 111 likes
  • Account
  • 479938 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210400 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210400 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120551 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120551 Views
  • 72 replies
  • 12 likes

Solved!! Can't add another login method

PlanPremium I use Facebook as my only sign in method, but I want to change it. Unfortunately, I can't add any other login methods, like a password or something else. Every time I try to set it up, I get a message saying "Something went wrong. Please ...

  • Newbie
  • Plan Premium   I use Facebook as my only sign in method, but I want to change it. Unfortunately, I can't add any other login methods, like a password or something else. Every time I try to se...
  • Maxim
  • Spotify Star
  • 1320 Views
  • 1 replies
  • 2 likes
  • Account
  • 1320 Views
  • 1 replies
  • 2 likes

What happens to the user's data when removed from Duo

PlanPremium DUO My Question or Issue:If I remove the other user from my Duo Subscription, what happens to their saves songs, playlists etc.?

  • Newbie
  • Plan Premium DUO   My Question or Issue: If I remove the other user from my Duo Subscription, what happens to their saves songs, playlists etc.?
  • Maxim
  • Spotify Star
  • 293 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 293 Views
  • 1 replies
  • 0 likes

plan changed to Individual automatically after gift card

PlanPremiumCountrySpainMy Question or IssueHi,I am a user of a Family plan, and got a 60€ gift card to pay for the service. When the renovation date arrived, the plan automatically changed from Family plan to Individual. This was without warning of a...

  • Casual Listener
  • Plan Premium Country Spain My Question or Issue Hi, I am a user of a Family plan, and got a 60€ gift card to pay for the service. When the renovation date arrived, the plan automatically change...
  • backupsocial
  • Casual Listener
  • 372 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 372 Views
  • 1 replies
  • 0 likes

Superuser Contribution Подвійне зняття коштів з карти за преміум підписку

Пройшло автоматичне списання коштів за індивідуальну підписку, але коли зайшов до акаунту мені писало що потрібно відновити підписку, я відновив але дуо

  • Visitor
  • Пройшло автоматичне списання коштів за індивідуальну підписку, але коли зайшов до акаунту мені писало що потрібно відновити підписку, я відновив але дуо
  • Yordan
  • Moderator
  • 294 Views
  • 1 replies
  • 0 likes
  • 294 Views
  • 1 replies
  • 0 likes

i clicked the wrong birthday info and now i can't click it to change it.

i was typing my birthday and accidentally clicked the wrong one and then i went on spotify website to change it but i can't click it. My birthmonth supposed to be november but i clicked october. How can i change it?

  • Casual Listener
  • i was typing my birthday and accidentally clicked the wrong one and then i went on spotify website to change it but i can't click it. My birthmonth supposed to be november but i clicked october. How ...
  • Maxim
  • Spotify Star
  • 235 Views
  • 1 replies
  • 0 likes
  • 235 Views
  • 1 replies
  • 0 likes

Change the bank for auto pay

I want to cancel the card I use for monthly payments and add a new card. RIDICULOUS that this question can’t seem to be answered for me!!

  • Visitor
  • I want to cancel the card I use for monthly payments and add a new card. RIDICULOUS that this question can’t seem to be answered for me!!
  • Maxim
  • Spotify Star
  • 265 Views
  • 1 replies
  • 0 likes
  • 265 Views
  • 1 replies
  • 0 likes

Android App language change

PremiumAndroid My Question or IssueI can't change my app's language, just if I change my device's language as well. Why? Why do I have to use the same language? I prefer to use apps in English, I want to share Spotify content in English to my English...

  • Casual Listener
  • Premium Android   My Question or Issue I can't change my app's language, just if I change my device's language as well. Why? Why do I have to use the same language? I prefer to use apps in E...
  • unseenlarks
  • Roadie
  • 2199 Views
  • 4 replies
  • 1 likes
  • Premium
  • 2199 Views
  • 4 replies
  • 1 likes

Superuser Contribution Changing location to USA and duo account

So I am from Europe, but my wife is from the USA. We are currently living in the USA. I had Spotify through my home countries bank account prior to moving here. i want to set up a duo account with my wife, but in order to do so we need to be on the s...

  • Visitor
  • So I am from Europe, but my wife is from the USA. We are currently living in the USA. I had Spotify through my home countries bank account prior to moving here.  i want to set up a duo acco...
  • gabambo
  • Casual Listener
  • 518 Views
  • 3 replies
  • 0 likes
  • Account
    Subscription
  • 518 Views
  • 3 replies
  • 0 likes

Hello ive been taken for a gift card and would like people to know that i tried adding a thirty doll

Hello people so i tried adding a thirty dollar gift card and they took it and canceled my account so now iam out thirty dollars but have no account i just wonder how many more people rhey rip off this way

  • Visitor
  •  Hello people so i tried adding a thirty dollar gift card and they took it and canceled my account so now iam out thirty dollars but have no account i just wonder how many more people rhey rip o...
  • Maxim
  • Spotify Star
  • 249 Views
  • 2 replies
  • 0 likes
  • 249 Views
  • 2 replies
  • 0 likes

Solved!! Updating card details

PlanFree/PremiumCountryFinlandDevice One +Operating System Android I was updating my payment card and why it make a google payment account for me?

  • Casual Listener
  • Plan Free/Premium Country Finland Device  One + Operating System  Android    I was updating my payment card and why it make a google payment account for me?  
  • Maxim
  • Spotify Star
  • 534 Views
  • 8 replies
  • 0 likes
  • Account
    Premium
  • 534 Views
  • 8 replies
  • 0 likes

Unable to log in to Spotify via my Apple Mac.

The message is that the app is restricted to Premium users only, error code access point 22. But I am a Premium user and I used to have access using the device. I still use Spotify on my mobile and TV. I changed my password but that didn't help. How ...

  • Visitor
  • The message is that the app is restricted to Premium users only, error code access point 22. But I am a Premium user and I used to have access using the device. I still use Spotify on my mobile and T...
  • Maxim
  • Spotify Star
  • 463 Views
  • 1 replies
  • 1 likes
  • 463 Views
  • 1 replies
  • 1 likes

Solved!! Stop giving me notifications for ranks or badges or any of this other crap

I have marked *never* for notifications on badges and ranks in my settings and I'm still getting notifications for them. Which also generates new private messages, which in turn generates emails. I've made like 5 posts here and I've recieved just as ...

  • Music Fan
  • I have marked *never* for notifications on badges and ranks in my settings and I'm still getting notifications for them. Which also generates new private messages, which in turn generates emails. I'v...
  • Jonathanb24
  • Regular
  • 802 Views
  • 3 replies
  • 0 likes
  • Account
  • 802 Views
  • 3 replies
  • 0 likes

Superuser Contribution Mobile Number Login shows "Oops! Something went wrong"

PlanPremiumCountryIndia My Question or IssueHi! I am from India and I am currently having difficulty in logging my spotify account using my phone number. Unfortunately, I wasn't able to put an alternative email for that account. I have tried it a num...

  • Visitor
  • Plan Premium Country India     My Question or Issue Hi!   I am from India and I am currently having difficulty in logging my spotify account using my phone number. Unfortunate...
  • Raj25
  • Visitor
  • 7439 Views
  • 26 replies
  • 3 likes
  • Account
    Login
    Premium
  • 7439 Views
  • 26 replies
  • 3 likes

Superuser Contribution I accidentally removed access from my app on my phone

So in checking activity of a login, which was me, I accidentally removed the access from all of my apps and programs and now I can't get them back. What should I do?

  • Visitor
  • So in checking activity of a login, which was me, I accidentally removed the access from all of my apps and programs and now I can't get them back. What should I do?
  • Eni
  • Moderator
  • 1088 Views
  • 7 replies
  • 0 likes
  • 1088 Views
  • 7 replies
  • 0 likes

Unable to login in via Google.

PlanFree/PremiumCountryIndiaDevice(Vivo y20i)Operating System(Android) My Question or Issue Hi there, I am currently facing an issue with logging into my Spotify account using Google. The error in there says "something went wrong".And my entire playl...

  • Casual Listener
  • Plan Free/Premium Country India Device (Vivo y20i) Operating System (Android)   My Question or Issue   Hi there,   I am currently facing an issue with logging into my Spo...
  • Maxim
  • Spotify Star
  • 462 Views
  • 1 replies
  • 0 likes
  • Login
  • 462 Views
  • 1 replies
  • 0 likes

I made a double payment, how can I get the money back?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Maxim
  • Spotify Star
  • 182 Views
  • 1 replies
  • 0 likes
  • Account
  • 182 Views
  • 1 replies
  • 0 likes

Upgraded from Free to Premium but iPhone app hasn't updated?

I just upgraded to Premium. When I open Spotify on my Macbook my account is in Premium but when I open my iPhone my account remains in Free.

  • Visitor
  • I just upgraded to Premium. When I open Spotify on my Macbook my account is in Premium but when I open my iPhone my account remains in Free.
  • Maxim
  • Spotify Star
  • 516 Views
  • 1 replies
  • 0 likes
  • Premium
  • 516 Views
  • 1 replies
  • 0 likes

Superuser Contribution Password reset link "This site can't be reached"

PlanPremiumCountryUnited StatesDeviceDesktopOperating SystemWindows 10 My Question or IssueI have forgotten my password. I have been attempting to reset it for the past week and have had no success. I receive the email with the link that is supposed ...

  • Casual Listener
  • Plan Premium Country United States Device Desktop Operating System Windows 10   My Question or Issue I have forgotten my password. I have been attempting to reset it for the past week ...
  • --e--
  • Visitor
  • 1952 Views
  • 5 replies
  • 0 likes
  • Account
    Login
    Premium
  • 1952 Views
  • 5 replies
  • 0 likes

Spotify keeps resetting my password

PlanPremiumCountryNetherlandsDeviceWindows 11 Laptop/Android Phone/ RDS 2021 server at workOperating Systemwindows and android My Question or IssueEach week i recieve an e-mail from spotify telling they've reset my password because of suspicious acti...

  • Visitor
  • Plan Premium Country Netherlands Device Windows 11 Laptop/Android Phone/ RDS 2021 server at work Operating System windows and android   My Question or Issue Each week i recieve an e-ma...
  • Maxim
  • Spotify Star
  • 360 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 360 Views
  • 1 replies
  • 0 likes