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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • itsdanriley
  • Gig Goer
  • 256541 Views
  • 783 replies
  • 81 likes
  • Account
  • 256541 Views
  • 783 replies
  • 81 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1126688 Views
  • 118 replies
  • 106 likes
  • Account
  • 1126688 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 69902 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 69902 Views
  • 63 replies
  • 8 likes

Spotify abroad

Hi all- hoping someone can help me... ok so I live in Zambia, my Apple ID is set up with my UK card from when I was in Scotland and I downloaded Spotify in Ireland, I went on the premium trail, and want to get it but was waiting on my new card, the t...

  • Newbie
  • Hi all- hoping someone can help me... ok so I live in Zambia, my Apple ID is set up with my UK card from when I was in Scotland and I downloaded Spotify in Ireland, I went on the premium trail, and w...
  • MattSuda
  • Spotify Star
  • 238 Views
  • 2 replies
  • 0 likes
  • Login
  • 238 Views
  • 2 replies
  • 0 likes

Solved!! Can't log into Spotify after I moved countries

Hi All I need help please! I have moved countries and did not realise that Spotify does not allow you to use it after 14 days being overseas from where the account was originally set up. I have googled to find out that I should change my country in s...

  • Casual Listener
  • Hi All   I need help please!  I have moved countries and did not realise that Spotify does not allow you to use it after 14 days being overseas from where the account was originally set u...
  • MattSuda
  • Spotify Star
  • 3238 Views
  • 12 replies
  • 0 likes
  • Login
  • 3238 Views
  • 12 replies
  • 0 likes

Superuser Contribution Two Sonos One, each with an Alexa Accound and 2 Spotify Family users

PlanPremium FamilyCountryGermanyDevice(Sonos One)Operating System(iOS 14, Windows 10) My Question or IssueI have two Sonos One boxes that are each operated with a separate Alexa accound. I have assigned a separate Spotify account to each Alexa accoun...

  • Casual Listener
  •   Plan Premium Family Country Germany Device (Sonos One) Operating System (iOS 14, Windows 10)   My Question or Issue I have two Sonos One boxes that are each operated with a sep...
  • Alex
  • Moderator
  • 505 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
  • 505 Views
  • 5 replies
  • 0 likes

Superuser Contribution Language broken

In german the language is broken. There are funny symbols in the middle of words, i.e. Künstler*innen. Thats in no way official german language. How can i get rid of that, or change my language to english?

  • Casual Listener
  • In german the language is broken. There are funny symbols in the middle of words, i.e. Künstler*innen. Thats in no way official german language. How can i get rid of that, or  change my language...
  • Eni
  • Moderator
  • 277 Views
  • 3 replies
  • 0 likes
  • Account
  • 277 Views
  • 3 replies
  • 0 likes

Cant switch duo profile on IOS

Hi, I am currently on Spotify Duo plan in the UK. My girlfriend set up the Duo account however we are unable to switch to her profile on her phone. See is on an iPhone 7 with the latest IOS. Also, it would see there is a strange email address associa...

  • Casual Listener
  • Hi,    I am currently on Spotify Duo plan in the UK.    My girlfriend set up the Duo account however we are unable to switch to her profile on her phone.    See is...
  • Billy-J
  • Spotify Star
  • 149 Views
  • 1 replies
  • 0 likes
  • Login
    Premium
  • 149 Views
  • 1 replies
  • 0 likes

I DELETED MY FACEBOOK

Hi Community, I deleted my Facebook out of concern for some privacy issues. My Spotify was linked to that, so my username is just numbers. As far as I have found, there is no way to change my username on Spotify. Anyone else have this problem? If so,...

  • Casual Listener
  • Hi Community,   I deleted my Facebook out of concern for some privacy issues. My Spotify was linked to that, so my username is just numbers. As far as I have found, there is no way to change m...
  • Emilia_8
  • Spotify Star
  • 222 Views
  • 2 replies
  • 0 likes
  • 222 Views
  • 2 replies
  • 0 likes

Superuser Contribution How to REMOVE DEVICE from list of 'DEVICE AVAILABLE '?

I am looking for help: I got a lot of Devices that I can stream to via Spotify Connect. Almost half if them I don't use (some are double like with my TV (build in + ChromeCast). That makes it a bit confusing. Can I somehow remove some of these device...

  • Casual Listener
  • I am looking for help:   I got a lot of Devices that I can stream to via Spotify Connect. Almost half if them I don't use (some are double like with my TV (build in + ChromeCast). That makes i...
  • fototronik
  • Casual Listener
  • 263 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
  • 263 Views
  • 4 replies
  • 0 likes

Superuser Contribution Unable to rejoin Family Plan due to confirmation email going to SPAM

My girlfriend and I live together, and have for the past 4 years, and we share a family plan. Recently I got an email stating: "You’ve lost access to Spotify Premium Family. We weren’t able to confirm the address for your plan, so we’ve moved your ac...

  • Newbie
  • My girlfriend and I live together, and have for the past 4 years, and we share a family plan. Recently I got an email stating:   "You’ve lost access to Spotify Premium Family. We weren’t able ...
  • Jeremy
  • Spotify
  • 422 Views
  • 1 replies
  • 0 likes
  • Account
  • 422 Views
  • 1 replies
  • 0 likes

I can’t login on PlayStation

I no longer have access to my original PlayStation account which is connected to my Spotify account. Is there anyway I can unlink them since there is no way that I can log into my PlayStation account anymore.

  • Visitor
  • I no longer have access to my original PlayStation account which is connected to my Spotify account. Is there anyway I can unlink them since there is no way that I can log into my PlayStation account...
  • Jose_M
  • Spotify Star
  • 465 Views
  • 3 replies
  • 1 likes
  • Account
  • 465 Views
  • 3 replies
  • 1 likes

Solved!! Account - Switching country and losing libraries

Hello, I am currently located in the UK and have a premium plan. From the beginning, I used Facebook to sign up and authenticate myself. I have been using Spotify since 2013 but have moved from the US, to Canada, to France, to the UK in that time. Ev...

  • Newbie
  • Hello,    I am currently located in the UK and have a premium plan. From the beginning, I used Facebook to sign up and authenticate myself. I have been using Spotify since 2013 but have m...
  • Billy-J
  • Spotify Star
  • 222 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 222 Views
  • 1 replies
  • 0 likes

Superuser Contribution probleem 2e account

Wij hebben sinds kort een 2e account (voor zoon en dochter). Echter, nu wil onze zoon zijn bewaarde afspeellijsten van het 1e account "overnemen", maar óók weer kunnen bewerken. We hebben al gezien dat je kunt delen, maar dan kan hij zijn "eigen" lij...

  • Newbie
  • Wij hebben sinds kort een 2e account (voor zoon en dochter). Echter, nu wil onze zoon zijn bewaarde afspeellijsten van het 1e account "overnemen", maar óók weer kunnen bewerken. We hebben al gezien d...
  • Ivan
  • Spotify Legend
  • 225 Views
  • 1 replies
  • 0 likes
  • 225 Views
  • 1 replies
  • 0 likes

Superuser Contribution Customer service won’t help me

TLDR: opened app, app was logged out, contacted Spotify CS because I suspected nefarious activity such as account being hacked, CS needs to verify me as the account holder before continuing by requiring last 4 digits of card used to pay, I give them ...

  • Newbie
  • TLDR: opened app, app was logged out, contacted Spotify CS because I suspected nefarious activity such as account being hacked, CS needs to verify me as the account holder before continuing by requir...
  • Jeremy
  • Spotify
  • 453 Views
  • 3 replies
  • 0 likes
  • Account
  • 453 Views
  • 3 replies
  • 0 likes

Please help with account i need to cancel

My Question or Issue**bleep** I cannot access as I do not use that email, cannot reset, I being charged on my card please help.

  • Newbie
  • My Question or Issue **bleep** I cannot access as I do not use that email, cannot reset, I being charged on my card please help.
  • Billy-J
  • Spotify Star
  • 285 Views
  • 1 replies
  • 0 likes
  • Account
  • 285 Views
  • 1 replies
  • 0 likes

hacked

Hello. My user name Plushmush. My account has been hacked. The email address and password had been changed. I don't know them for the moment (currently I am writing from my friend's account). Now I have no access to the account and I am not able to r...

  • Newbie
  • Hello. My user name Plushmush.    My account has been hacked. The email address and password had been changed. I don't know them for the moment (currently I am writing from my friend's ac...
  • Billy-J
  • Spotify Star
  • 250 Views
  • 1 replies
  • 0 likes
  • Premium
  • 250 Views
  • 1 replies
  • 0 likes

Solved!! Received an email from a Spotify Artist

I just received an email from an artist, it went something like this: Hello [firstname],I enjoy your Spotify [playlist name] playlist and want to introduce you to the band [artist]. While under the radar now, our releases have been spun by both [arti...

  • Casual Listener
  • I just received an email from an artist, it went something like this:   Hello [firstname], I enjoy your Spotify [playlist name] playlist and want to introduce you to the band [artist]. While ...
  • Billy-J
  • Spotify Star
  • 456 Views
  • 3 replies
  • 0 likes
  • Security
  • 456 Views
  • 3 replies
  • 0 likes

Username is displayed instead of display name

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI changed my display name but in shared playlists "ADDED BY" still shows my random letters an...

  • Newbie
  •   Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue ...
  • user-removed
  • Not applicable
  • 181 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 181 Views
  • 1 replies
  • 0 likes

Hacked

My account has been hacked several times, but we have changed password every time. But last time the playlist was all changed, half of our music was gone and replaced with all kind of shity stuff. Is it possible to get the old lists back?

  • Newbie
  • My account has been hacked several times, but we have changed password every time. But last time the playlist was all changed, half of our music was gone and replaced with all kind of shity stuff. Is...
  • TreyAnastasio
  • Spotify Star
  • 281 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 281 Views
  • 1 replies
  • 0 likes

Solved!! Search for my Artist page in search box - no results

Hi, I have issues with searching my artist page in spotify search engine. Lot of people wrote me that they cant find me vie search box in the spotify app. When I fill the input with my name BARIEL it wont fin anything ... but when I put there my name...

  • Casual Listener
  • Hi,   I have issues with searching my artist page in spotify search engine. Lot of people wrote me that they cant find me vie search box in the spotify app.   When I fill the input with...
  • BARIEL
  • Casual Listener
  • 305 Views
  • 2 replies
  • 0 likes
  • Account
  • 305 Views
  • 2 replies
  • 0 likes

Solved!! account hacked I can't login

PlanFreeCountryUSADeviceHuawei p30 liteOperating SystemAndroid Oreo My Question or Issuehello my account have been hacked multiple times and i got it back each time no problem but this time when i try to log in it says that Spotify can only be used a...

  • Casual Listener
  •   Plan Free Country USA Device Huawei p30 lite Operating System Android Oreo   My Question or Issue hello my account have been hacked multiple times and i got it back each time n...
  • Billy-J
  • Spotify Star
  • 490 Views
  • 5 replies
  • 0 likes
  • Account
  • 490 Views
  • 5 replies
  • 0 likes

I have lost my account SOS

PlanPremiumCountryColombia DeviceiPhone 11 Operating SystemiOS 14 My Question or Issueapparently someone violated my account because today I was going to enter Spotify and it appeared that the session was closed. I tried to enter my data which I was ...

  • Casual Listener
  •     Plan Premium Country Colombia  Device iPhone 11  Operating System iOS 14   My Question or Issue apparently someone violated my account because today I was goi...
  • Billy-J
  • Spotify Star
  • 324 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Security
  • 324 Views
  • 3 replies
  • 0 likes