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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • mothical
  • Newbie
  • 157004 Views
  • 175 replies
  • 12 likes
  • Account
    Free
  • 157004 Views
  • 175 replies
  • 12 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 10630 Views
  • 3 replies
  • 10 likes
  • Security
  • 10630 Views
  • 3 replies
  • 10 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • OlehKarasov
  • Casual Listener
  • 507320 Views
  • 985 replies
  • 112 likes
  • Account
  • 507320 Views
  • 985 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 124518 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 124518 Views
  • 74 replies
  • 12 likes

Solved!!Superuser Contribution There are songs in my played songs history I haven't listen to

PlanPremiumCountryFrance DeviceRedmi note 11 Operating SystemAndroid 13 tkq122114001 My Question Hellothere are songs on my listened songs history I haven't listen to. There are multiple devices (Google homes) in the house and My phone asks me severa...

  • Newbie
  • Plan Premium Country France  Device Redmi note 11  Operating System Android 13 tkq122114001   My Question  Hello there are songs on my listened songs history I haven'...
  • Yordan
  • Moderator
  • 354 Views
  • 1 replies
  • 0 likes
  • Security
  • 354 Views
  • 1 replies
  • 0 likes

Superuser Contribution Necesito cambiar mi número de tarjeta

He notado que no suena las canciones cuando no hay señal, Y verifique y veo que la tarjeta donde cobran la mensualidad no esla correcta.

  • Visitor
  • He notado que no suena las canciones cuando no hay señal, Y verifique y veo que la tarjeta donde cobran la mensualidad no esla correcta.
  • Yordan
  • Moderator
  • 327 Views
  • 1 replies
  • 0 likes
  • 327 Views
  • 1 replies
  • 0 likes

Anyway to find info on who accessed my account

My account was accessed by someone, they deleted all my liked songs, playlists, and podcasts, and replaced them with others. The songs and playlists that they picked where done so cause their names and content, being things like threats, insults or j...

  • Visitor
  • My account was accessed by someone, they deleted all my liked songs, playlists, and podcasts, and replaced them with others. The songs and playlists that they picked where done so cause their names a...
  • Maxim
  • Spotify Star
  • 917 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Security
  • 917 Views
  • 1 replies
  • 0 likes

Family member removed

PlanPremiumCountryUSADevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueFamily member was removed and was not able to answer the verify email because they've been away ...

  • Visitor
  • Plan Premium Country USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Family member w...
  • Maxim
  • Spotify Star
  • 190 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 190 Views
  • 1 replies
  • 0 likes

Superuser Contribution [PS4] how do I find out my usernane and password on my PS4 account?

PlanPremium CountryScotland Device(Playstation 4)Operating SystemN/A My Question or IssueHow do I know what my email address and password is on my PS4 account. I would like to use it on other devices.

  • Casual Listener
  • Plan Premium  Country Scotland  Device (Playstation 4) Operating System N/A   My Question or Issue How do I know what my email address and password is on my PS4 account. I wo...
  • brysonpetry
  • Visitor
  • 12929 Views
  • 7 replies
  • 3 likes
  • Account
    Premium
  • 12929 Views
  • 7 replies
  • 3 likes

Superuser Contribution account gone

I've now had two different spotify accounts. the first one i had i stopped using because i wanted to use a different email and just start over with my playlists. I thought the account was still up but when i search it on spotify or try to log back in...

  • Visitor
  • I've now had two different spotify accounts. the first one i had i stopped using because i wanted to use a different email and just start over with my playlists. I thought the account was still up bu...
  • eskerdt
  • Visitor
  • 386 Views
  • 3 replies
  • 1 likes
  • Account
  • 386 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Language of recommendations

I live in Sweden, but am not interested in Swedish music and more importantly not interested in Swedish podcasts at all. Preferably I'd like US podcast recommendations. I can't find any way to change this in the settings?I've set my language preferen...

  • Casual Listener
  • I live in Sweden, but am not interested in Swedish music and more importantly not interested in Swedish podcasts at all. Preferably I'd like US podcast recommendations. I  can't find any way to ...
  • ImTheLouD1
  • Casual Listener
  • 11737 Views
  • 11 replies
  • 6 likes
  • Account
  • 11737 Views
  • 11 replies
  • 6 likes

i am being billed for spotify but i do not have an account.

i do not have a spotify account, but i am being billed $11 a month anyway. i called my credit card company to try to cancel it but they said only spotify could do that. but i cannot log in because again, i do not have an account. please let me know w...

  • Visitor
  • i do not have a spotify account, but i am being billed $11 a month anyway. i called my credit card company to try to cancel it but they said only spotify could do that. but i cannot log in because ag...
  • Maxim
  • Spotify Star
  • 277 Views
  • 1 replies
  • 0 likes
  • 277 Views
  • 1 replies
  • 0 likes

Paying $17.91/month, but invoice says $11.59 - how to fix this

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Jose_M
  • Spotify Star
  • 280 Views
  • 1 replies
  • 0 likes
  • Account
  • 280 Views
  • 1 replies
  • 0 likes

Superuser Contribution Card Declined

Is Spotify having card processing issues? My card number was compromised so it has been closed and a new number issued. This new number is working for all my other subscriptions, but Spotify keeps rejecting it. It's the same card as before, just a ne...

  • Casual Listener
  • Is Spotify having card processing issues? My card number was compromised so it has been closed and a new number issued. This new number is working for all my other subscriptions, but Spotify keeps re...
  • colsanders83
  • Casual Listener
  • 370 Views
  • 4 replies
  • 0 likes
  • Premium
    Subscription
  • 370 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Family member cannot login

PlanFamily PremiumCountryUkDevice iPhoneOperating System(iOS 10 Signed up for family premium. Son had free trial account beforehand. Sent invite via whatapp. Tried to login with email address and password for Spotify on his own iPhone. Says username ...

  • Visitor
  • Plan Family Premium Country Uk Device iPhone Operating System (iOS 10   Signed up for family premium. Son had free trial account beforehand. Sent invite via whatapp. Tried to login with...
  • MihailY
  • Moderator
  • 6903 Views
  • 3 replies
  • 0 likes
  • Login
  • 6903 Views
  • 3 replies
  • 0 likes

We're all mixed up

PlanPremiumCountryUSA DeviceDoesn't matterOperating SystemSame My Question or IssueSo, I just moved from Spain to the USA and I can't update my country so I can use my American credit card to pay the monthly subscription. It shows an error code sayin...

  • Casual Listener
  • Plan Premium Country USA   Device Doesn't matter Operating System Same   My Question or Issue So, I just moved from Spain to the USA and I can't update my country so I can use my...
  • Maxim
  • Spotify Star
  • 681 Views
  • 5 replies
  • 0 likes
  • Account
  • 681 Views
  • 5 replies
  • 0 likes

Superuser Contribution cambiar dirección de mi vivienda

necesito cambiar la dirección de mi vivienda y no encuentro la antigua. Me pueden decir como encontrarla??

  • Newbie
  • necesito cambiar la dirección de mi vivienda y no encuentro la antigua. Me pueden decir como encontrarla??
  • Yordan
  • Moderator
  • 247 Views
  • 1 replies
  • 0 likes
  • 247 Views
  • 1 replies
  • 0 likes

Solved!! lost my account's mail, can't login

as the title says, I lost the mail to my account and can't login. I still have my payments for the premium active tho, is there a way to use my paypal receipts to get new login info? I can prove it's me with documents ecc too

  • Newbie
  • as the title says, I lost the mail to my account and can't login. I still have my payments for the premium active tho, is there a way to use my paypal receipts to get new login info? I can prove it's...
  • Maxim
  • Spotify Star
  • 319 Views
  • 1 replies
  • 0 likes
  • Account
  • 319 Views
  • 1 replies
  • 0 likes

Cancelling subscription

Hi.I have a £10.99 payment coming out my account via my card. I'm not aware I have an account. I need to cancel ASAP. How do I do this please.

  • Visitor
  • Hi. I have a £10.99 payment coming out my account via my card. I'm not aware I have an account. I need to cancel ASAP. How do I do this please.  
  • GeoffreyLaffey
  • Newbie
  • 1343 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 1343 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify kids not available in your country

Plan: Premium FamilyCountry: Brazil Device: Pixel 6Operating System: Android 12 My Question or IssueI've changed my plan to premium family specifically because I want to use spotify kids but I cannot download the app. I keep getting the message that ...

  • Newbie
  • Plan: Premium Family Country: Brazil   Device: Pixel 6 Operating System: Android 12   My Question or Issue I've changed my plan to premium family specifically because I wan...
  • spottydog123
  • Visitor
  • 1178 Views
  • 2 replies
  • 0 likes
  • Account
  • 1178 Views
  • 2 replies
  • 0 likes

Superuser Contribution Changing username

Hi,I recently changed over my personal profile information in order to pay for my subscription on my own, rather than having someone else pay for it. Since I am now the one funding the account, I would really like to have the username be my own actua...

  • Visitor
  • Hi, I recently changed over my personal profile information in order to pay for my subscription on my own, rather than having someone else pay for it.  Since I am now the one funding the accou...
  • user-removed
  • Not applicable
  • 828 Views
  • 2 replies
  • 1 likes
  • App & Features
  • 828 Views
  • 2 replies
  • 1 likes

Superuser Contribution move podcast to new account

I uploaded my podcast to spotify, linked to my personal account. However, the podcast is for my work and in case a colleague must take over, it would be better to have a separate account for the podcast. Is there a way I can transmit the podcast to a...

  • Visitor
  • I uploaded my podcast to spotify, linked to my personal account. However, the podcast is for my work and in case a colleague must take over, it would be better to have a separate account for the podc...
  • Elceda
  • Newbie
  • 2211 Views
  • 3 replies
  • 0 likes
  • 2211 Views
  • 3 replies
  • 0 likes

Superuser Contribution No required location or else you disable the internet

Spotify is the only app that REQUIRES me to turn on my location or it turns off my Internet. Literally every other app can play for hours without issues, not Spotify. I get there songs in (if that) and Internet is "disabled". The one time I got throu...

  • Casual Listener
  • Spotify is the only app that REQUIRES me to turn on my location or it turns off my Internet. Literally every other app can play for hours without issues, not Spotify. I get there songs in (if that) a...
  • Joan
  • Moderator
  • 1585 Views
  • 7 replies
  • 1 likes
  • 1585 Views
  • 7 replies
  • 1 likes

Superuser Contribution Kullanılmayan hesap

ilk hesabımın şifresini unutmuştum daha sonra yeni bir hesap açtım premium kullanmaya başladım şimdi ilk hesabıma giriş yapmayı başardım premium aldım ancak ıkıncı olusturdugum hesapta da premıum almıstım ve ıkıncı hesapta da premıumu yenıledı ikinci...

  • Newbie
  • ilk hesabımın şifresini unutmuştum daha sonra yeni bir hesap açtım premium kullanmaya başladım şimdi ilk hesabıma giriş yapmayı başardım premium aldım ancak ıkıncı olusturdugum hesapta da premıum alm...
  • MihailY
  • Moderator
  • 1359 Views
  • 3 replies
  • 0 likes
  • 1359 Views
  • 3 replies
  • 0 likes