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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 6590 Views
  • 1 replies
  • 9 likes
  • Security
  • 6590 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Dessi
  • Moderator
  • 473063 Views
  • 978 replies
  • 111 likes
  • Account
  • 473063 Views
  • 978 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1207747 Views
  • 119 replies
  • 117 likes
  • Account
  • 1207747 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 118941 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 118941 Views
  • 72 replies
  • 12 likes

Fake Promotional Accounts

PlanFreeCountryIndiaDeviceWindows - Laptop- Dell Latitude 7490Operating SystemWindows 11 Pro My Question or IssueThere are way too many fake promotional accounts, promoting Instagram handles and stuff following people.Almost all my friend's accounts ...

NimaiHithesh_0-1698247088499.png
  • Regular
  • Plan Free Country India Device Windows - Laptop- Dell Latitude 7490 Operating System Windows 11 Pro   My Question or Issue There are way too many fake promotional accounts, promoting I...
  • NimaiHithesh
  • Regular
  • 858 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Security
  • 858 Views
  • 1 replies
  • 0 likes

Error when changing country

PlanPremiumCountryCanadaDeviceMacbook AirOperating SystemMacOS - Firefox 118.0.2 Safari 17.0 My IssueYo!I'm having some issues updating my payment info (which includes changing country) I used to live in the UK , now living in Canada (1+year now) So ...

  • Newbie
  •   Plan Premium Country Canada Device Macbook Air Operating System MacOS - Firefox  118.0.2 Safari 17.0   My Issue Yo! I'm having some issues updating my payment info (which...
  • Maxim
  • Spotify Star
  • 230 Views
  • 1 replies
  • 0 likes
  • Account
  • 230 Views
  • 1 replies
  • 0 likes

Where to remove old offline devices

I am trying to reset my offline devices, as several of them no longer exist, but every article leads to a 404 link and I see no options in my settings.

  • Casual Listener
  • I am trying to reset my offline devices, as several of them no longer exist, but every article leads to a 404 link and I see no options in my settings.
  • Maxim
  • Spotify Star
  • 748 Views
  • 1 replies
  • 0 likes
  • 748 Views
  • 1 replies
  • 0 likes

Lost Spotify premium account. Couldn't login with the account number

I have recently bought a Spotify premium account with my phone number. Now I had to relogin the Spotify app & the app says phone is wrong try entering a different number. Please help. I know the number is right one

  • Visitor
  • I have recently bought a Spotify premium account with my phone number. Now I had to relogin the Spotify app & the app says phone is wrong try entering a different number. Please help. I know the ...
  • Maxim
  • Spotify Star
  • 265 Views
  • 1 replies
  • 0 likes
  • 265 Views
  • 1 replies
  • 0 likes

Superuser Contribution WHY DOES IT KEEP SAYING INVALID ADDRESS

I recently tried to change my address since I just moved into a new apartment unit in my apartment complex and it keeps saying invalid address, I just changed the apartment number of my address. I'm re-trying it and I've updated the app already. This...

  • Casual Listener
  • I recently tried to change my address since I just moved into a new apartment unit in my apartment complex and it keeps saying invalid address, I just changed the apartment number of my address. I'm ...
  • Little_Brat
  • Visitor
  • 333 Views
  • 2 replies
  • 1 likes
  • Account
  • 333 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Problems with logging in.

Hi,I know this issue has been going around for some time and there has been many solutions to overcome this, however for me none of them seemed to work. Not only this but each time I try to reset my password, it doesn't send me an email. I will also ...

  • Casual Listener
  • Hi, I know this issue has been going around for some time and there has been many solutions to overcome this, however for me none of them seemed to work. Not only this but each time I try to reset m...
  • Vasil
  • Moderator
  • 1778 Views
  • 13 replies
  • 1 likes
  • Account
    Login
  • 1778 Views
  • 13 replies
  • 1 likes

Lost my premium account created using phone number

I have created a new account with my phone number and activated premium now when I am trying to login again it is saying invalid account please help me

  • Visitor
  • I have created a new account with my phone number and activated premium now when I am trying to login again it is saying invalid account please help me
  • Prague
  • Community Legend
  • 417 Views
  • 1 replies
  • 1 likes
  • 417 Views
  • 1 replies
  • 1 likes

My phone was stolen.

my cell phone was stolen this morning. I was paying for a premium spotify account on it and the account was only registered from the mobile option. That is, I have no email or password associated with the account, only access from the mobile. I need ...

  • Visitor
  • my cell phone was stolen this morning. I was paying for a premium spotify account on it and the account was only registered from the mobile option. That is, I have no email or password associated wit...
  • Maxim
  • Spotify Star
  • 557 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 557 Views
  • 1 replies
  • 0 likes

Solved!! Request for Assistance in Setting Up a Verified Account for a Museum

I am the director of a museum in Argentina and I am interested in setting up an official Spotify account for our institution. Our goal is to create playlists featuring music related to our exhibits and share them with our visitors and followers. We'v...

  • Newbie
  • I am the director of a museum in Argentina and I am interested in setting up an official Spotify account for our institution. Our goal is to create playlists featuring music related to our exhibits a...
  • Maxim
  • Spotify Star
  • 242 Views
  • 1 replies
  • 0 likes
  • Premium
  • 242 Views
  • 1 replies
  • 0 likes

Verify Personal User Account

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy Question or IssueI'm an Artist and My Artist Profile is Verifed but Is There away to Verif...

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My Ques...
  • Maxim
  • Spotify Star
  • 233 Views
  • 1 replies
  • 0 likes
  • Account
  • 233 Views
  • 1 replies
  • 0 likes

Country not changing

My Question or IssueHello, my country is set to Germany, but I am now living in the USA. I have a Prime Family account. I tried following the instructions to update the country, but it won't work. I tried changing the address in my account profile, b...

  • Visitor
  • My Question or Issue Hello, my country is set to Germany, but I am now living in the USA. I have a Prime Family account. I tried following the instructions to update the country, but it won't work. ...
  • Maxim
  • Spotify Star
  • 182 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 182 Views
  • 1 replies
  • 0 likes

Linking to Musixmatch

PlanPremiumCountryPolandDeviceNothing Phone(2)Operating SystemAndroid 14 My Question or IssueWhen I'm trying to link my Spotify account to Musixmatch it goes to captcha which gets completed, but when linkt to the second page instead of redirecting me...

  • Newbie
  • Plan Premium Country Poland Device Nothing Phone(2) Operating System Android 14   My Question or Issue When I'm trying to link my Spotify account to Musixmatch it goes to captcha which...
  • Ropko
  • Casual Listener
  • 2005 Views
  • 2 replies
  • 1 likes
  • Login
    Security
  • 2005 Views
  • 2 replies
  • 1 likes

Superuser Contribution password reset mail not coming

when Im sending a gmail and using password reset option there is no mail received.

  • Visitor
  • when Im sending a gmail and using password reset option there is no mail received.
  • Yordan
  • Moderator
  • 438 Views
  • 1 replies
  • 0 likes
  • Account
  • 438 Views
  • 1 replies
  • 0 likes

Cannot change email adress

PlanFreeCountrySlovakiaOperating SystemWindows 11, Android My Question or IssueHello, I wanted to change my email address on my spotify account, but it said that the address is already in use, but I deleted it 2 weeks ago. What should I do?

  • Visitor
  • Plan Free Country Slovakia Operating System Windows 11, Android   My Question or Issue Hello, I wanted to change my email address on my spotify account, but it said that the address is a...
  • Maxim
  • Spotify Star
  • 205 Views
  • 1 replies
  • 0 likes
  • Account
  • 205 Views
  • 1 replies
  • 0 likes

Solved!! Can’t login to app but can login to website premium account

I can login in to the website fine but can’t login to the app, I get a ‘something went wrong’ message. Using my email address and password to login on apple device. ive tried:updating my password and logging out of all devicesusing the long user numb...

  • Casual Listener
  • I can login in to the website fine but can’t login to the app, I get a ‘something went wrong’ message. Using my email address and password to login on apple device.   ive tried: updating my p...
  • Patricius248
  • Visitor
  • 6367 Views
  • 16 replies
  • 1 likes
  • Account
    Premium
  • 6367 Views
  • 16 replies
  • 1 likes

Solved!!Superuser Contribution my spotify account playlists and history got erased when I reset my password

I currently use Spotify Web Player and the app on my phone, but when I downloaded the app on my computer (Windows 10) I forgot my password and decided to reset it. However, it changed my username to a bunch of random letters and numbers, and all my h...

  • Visitor
  •   I currently use Spotify Web Player and the app on my phone, but when I downloaded the app on my computer (Windows 10) I forgot my password and decided to reset it. However, it changed my user...
  • MihailY
  • Moderator
  • 2997 Views
  • 5 replies
  • 1 likes
  • Account
  • 2997 Views
  • 5 replies
  • 1 likes

Superuser Contribution No me llega el correo de verificación

Hola buenos días! Llevo varios días que cuando entro a la aplicación me sale un mensaje que verifique la dirección de correo electrónico. Pertenezco a un plan familiar premium. Pero dicho correo no me llega. Ni en spam ni nada.¿Cómo puedo verificarla...

  • Newbie
  • Hola buenos días! Llevo varios días que cuando entro a la aplicación me sale un mensaje que verifique la dirección de correo electrónico. Pertenezco a un plan familiar premium.  Pero dicho corr...
  • MihailY
  • Moderator
  • 3420 Views
  • 3 replies
  • 0 likes
  • Account
  • 3420 Views
  • 3 replies
  • 0 likes

Superuser Contribution I can't log in

Everytime I click on the button you guys send me through Gmail, it says "something went wrong". I click "try again" but it doesn't do anything

  • Visitor
  • Everytime I click on the button you guys send me through Gmail, it says "something went wrong". I click "try again" but it doesn't do anything
  • Presserhila
  • Newbie
  • 315 Views
  • 2 replies
  • 0 likes
  • 315 Views
  • 2 replies
  • 0 likes

Superuser Contribution Unable to log in with phone number

Guys I need your help seriously I purchased 3 months premium with my mobile no and I listen songs for 2 days but after that I I reinstall this app , Now I am trying to login with that Mobile number and failed again again App shows message " try again...

  • Visitor
  • Guys I need your help seriously I purchased 3 months premium with my mobile no and I listen songs for 2 days but after that I  I reinstall this app , Now I am trying to login with that Mobil...
  • user-removed
  • Not applicable
  • 2619 Views
  • 17 replies
  • 1 likes
  • Login
  • 2619 Views
  • 17 replies
  • 1 likes