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Login with google problem

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Login with google problem

Plan

Premium

Country

Poland

Device

Web player

Operating System

Windows 10, Linux Mint

 

My Question or Issue

I can't login using google account. My profile was created with google email address, spotify password is remembered by google account, but when i'm trying to "continue with google" spotify sends error that my google account is not connected with any spotify profile. 

How to fix it? 

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Hi @Arek90,

thanks for reaching out !

 

I would recommend using the steps provided here to make sure you're logging in the correct way.

 

As far as i know there isn't a current option of signing in with Google (you can create the account though).

Try logging in using your email and password on the regular email log in fields.

 

Let me know how it goes 🙂

OneByBooRock Star 19
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5 Replies
Marked as solution

Hi @Arek90,

thanks for reaching out !

 

I would recommend using the steps provided here to make sure you're logging in the correct way.

 

As far as i know there isn't a current option of signing in with Google (you can create the account though).

Try logging in using your email and password on the regular email log in fields.

 

Let me know how it goes 🙂

OneByBooRock Star 19
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

I have the same issue.  I can login manually using my email and password by typing it in but the convenient 'continue with google' button always gives me an error message that this account does not exist. I have a premium account in the us.

Screen Shot 2020-10-19 at 7.53.17 PM.png

Hi @perfekt930 & @Arek90,

 

Currently the "Continue with Google" button is there for accounts that have been created after signing up using the "sign up with Google" option.

If you haven't signed up for a Spotify account via this option, clicking "continue with Google" won't work - this would be the reason for the issue presented.

 

Feel free reading more about changes made on the app on this article,

Rest assure your feedback will be passed on the the right Spotify teams.

 

Hope this shines some light.

Let me know if you have any further questions 🙂

OneByBooRock Star 19
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If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

That is very disappointing.

Spotify should enable google sign in feature when using a google mail address in Spotify.

Other sites are able to do that, Spotify should be as well

Hey @faisbuk,

 

Thank you for reaching out to the Community.

 

In Spotify it's now possible to sign in with a Google account. You'll find all the details in this article. Keep in mind that this option is just for accounts created using a Google account. 

 

However, if you want to use the Google login with a non Google-created existing account, a similar idea has already been suggested here and it's actually with the Status of Live Idea. We’d recommend adding your +Vote and subscribe to it to be aware of any update about it.

 

Hope this helps. If anything else comes up, the Community will be here for you.

OscarDCModerator
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