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Forum Posts

Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • orenmagen
  • Casual Listener
  • 282278 Views
  • 829 replies
  • 87 likes
  • Account
  • 282278 Views
  • 829 replies
  • 87 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1134111 Views
  • 118 replies
  • 107 likes
  • Account
  • 1134111 Views
  • 118 replies
  • 107 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 76098 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 76098 Views
  • 63 replies
  • 8 likes

Superuser Contribution My Spotify rockstar application form is not working

Hello my form that a Admin sent me https://docs.google.com/forms/u/0/d/e/1FAIpQLSfHB715UiJZsQVeXMUVKqCpAHTNau0RZ0KZnyF6W783HWoFNw/closedform is not working can a Spotify admin or rockstar help me out with the test form not working. PlanFree/PremiumCo...

  • Composer
  • Hello my form that a Admin sent me https://docs.google.com/forms/u/0/d/e/1FAIpQLSfHB715UiJZsQVeXMUVKqCpAHTNau0RZ0KZnyF6W783HWoFNw/closedform is not working  can a Spotify admin or rockstar...
  • Alex
  • Moderator
  • 370 Views
  • 2 replies
  • 0 likes
  • Account
    Subscription
  • 370 Views
  • 2 replies
  • 0 likes

Superuser Contribution Paying for Spotify Duo

I was paying for Spotify premium for a couple years and enjoyed it, and now I’m looking to subscribe to the Spotify duo so my girlfriend can use Spotify as well. However I would prefer to pay using a Visa Mastercard gift card and I’m not sure if that...

  • Newbie
  • I was paying for Spotify premium for a couple years and enjoyed it, and now I’m looking to subscribe to the Spotify duo so my girlfriend can use Spotify as well. However I would prefer to pay using a...
  • Elena
  • Moderator
  • 525 Views
  • 1 replies
  • 1 likes
  • Premium
  • 525 Views
  • 1 replies
  • 1 likes

Superuser Contribution Unlimited account replaced by free account

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI just want to give feedback to recent changes that have been made to existing accounts. Resp...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I just ...
  • Alex
  • Moderator
  • 709 Views
  • 9 replies
  • 0 likes
  • Account
    Free
    Premium
    Unlimited
  • 709 Views
  • 9 replies
  • 0 likes

Solved!! 3 moths free trial

PlanPremiumCountryPortugalDevice Operating System My Question or IssueI´ve purchased a reddem card (1 month) and activated, since its the first time i go premium why i don´t get 3 months free as well?

  • Newbie
  •   Plan Premium Country Portugal Device   Operating System     My Question or Issue I´ve purchased a reddem card (1 month) and activated, since its the first time i go p...
  • TreyAnastasio
  • Spotify Star
  • 763 Views
  • 1 replies
  • 0 likes
  • Premium
  • 763 Views
  • 1 replies
  • 0 likes

Solved!! Duo bias

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.)Used to share account with son. Switched to Duo. Son gets his personalised music, I still get a mix of his music e...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) Used to share account with son. Swi...
  • PQ7
  • Casual Listener
  • 618 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 618 Views
  • 2 replies
  • 0 likes

Superuser Contribution [Community] Stop Random People from joining my Family Plan

How can I stop random people from joining my Family Plan? I get a notification and immediately login and remove them, but there has to be a way, without me having to create 2 more fake accounts myself to join so that I don't have any remaining.

  • Visitor
  • How can I stop random people from joining my Family Plan? I get a notification and immediately login and remove them, but there has to be a way, without me having to create 2 more fake accounts mysel...
  • MafeG
  • Spotify Legend
  • 1076 Views
  • 1 replies
  • 1 likes
  • Community
  • 1076 Views
  • 1 replies
  • 1 likes

Accidentally connected to a random TV on my network. Is there anything to worry about?

PlanPremiumCountryUnited StatesDevice(iPhone 12 Pro)Operating System(iOS 14.8) My Question or IssueI was sitting in my room and I was trying to connect my speaker, but instead, I connected to some random TV on my network or my neighbor's TV. I know m...

  • Newbie
  • Plan Premium Country United States Device (iPhone 12 Pro) Operating System (iOS 14.8)   My Question or Issue I was sitting in my room and I was trying to connect my speaker, but instea...
  • itsmeali
  • Newbie
  • 661 Views
  • 1 replies
  • 0 likes
  • Account
  • 661 Views
  • 1 replies
  • 0 likes

Superuser Contribution discover weekly often repeating same songs

i used to love my "discover weekly" playlist. I found very good music. recently, I have noticed it often contains songs that are already on some other playlist of mine or that I already know (and listened to them on Spotify)besides that, it is also s...

  • Music Fan
  • i used to love my "discover weekly" playlist. I found very good music.   recently, I have noticed it often contains songs that are already on some other playlist of mine or that I already know...
  • fedenrico
  • Music Fan
  • 5935 Views
  • 21 replies
  • 14 likes
  • 5935 Views
  • 21 replies
  • 14 likes

Superuser Contribution my daughter is 13 today but when trying to create an account for her,i get an invalid age message

Hello my daughter is 13 today but when trying to create an account for her,i get an invalid age message , why? it seems the system only allow birthdate before 2008. thanks!

  • Casual Listener
  • Hello my daughter is 13 today but when trying to create an account for her,i get an invalid age message , why? it seems the system only allow birthdate before 2008. thanks!
  • Jeremy
  • Spotify
  • 286 Views
  • 3 replies
  • 0 likes
  • Account
  • 286 Views
  • 3 replies
  • 0 likes

Superuser Contribution Connexion impossible à l'aide de l'adresse mail

Bonjour, Je n'arrive pas me connecter à l'aide de mon adresse email mais uniquement avec le username, savez vous pourquoi ? Merci

  • Newbie
  • Bonjour,   Je n'arrive pas me connecter à l'aide de mon adresse email mais uniquement avec le username, savez vous pourquoi ?   Merci
  • MafeG
  • Spotify Legend
  • 258 Views
  • 1 replies
  • 0 likes
  • Login
  • 258 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music keeps pausing on all platforms.

My music will only play for maybe 20 to 30 seconds before pausing. It's like spotify is trying to play from another device and pauses the music. I've tried the "sign out everywhere" button multiple times, deleted any link to any other devices and the...

  • Visitor
  • My music will only play for maybe 20 to 30 seconds before pausing. It's like spotify is trying to play from another device and pauses the music. I've tried the "sign out everywhere" button multiple t...
  • Elena
  • Moderator
  • 524 Views
  • 7 replies
  • 2 likes
  • 524 Views
  • 7 replies
  • 2 likes

Solved!!Superuser Contribution My Premium subscription won't automatically renew

Here's really weird issue. I live in Poland so spotify is kinda new here. Recently i experienced really strange issue, and also really strange answer from Customer Support (Polish one - just to be detailed). So I've been using unlimited subscription ...

  • Casual Listener
  • Here's really weird issue.  I live in Poland so spotify is kinda new here. Recently i experienced really strange issue, and also really strange answer from Customer Support (Polish one - jus...
  • Alex
  • Moderator
  • 3872 Views
  • 10 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 3872 Views
  • 10 replies
  • 0 likes

Superuser Contribution [Developer] STOP LOCKING ME OUT AFTER ONE PASSWORD ATTEMPT!

Making me reset to a new password every week is annoying enough to make me stop using this service. Fix your password tries, I shouldn't have to change it every week!

  • Visitor
  • Making me reset to a new password every week is annoying enough to make me stop using this service.  Fix your password tries, I shouldn't have to change it every week!
  • Novy
  • Moderator
  • 153 Views
  • 1 replies
  • 0 likes
  • Developer
  • 153 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Glitch: random people can takeover your Roku device via Spotify

Programming glitch, request to Spotify and Roku to fix:Any person who is on the same wifi network can assume control of a Roku device with spotify on it. Even if the owner of the Roku device is using it to watch Netflix, or connected as a computer mo...

  • Visitor
  • Programming glitch, request to Spotify and Roku to fix: Any person who is on the same wifi network can assume control of a Roku device with spotify on it. Even if the owner of the Roku device is usi...
  • Novy
  • Moderator
  • 4385 Views
  • 3 replies
  • 1 likes
  • 4385 Views
  • 3 replies
  • 1 likes

Spotify plays whatever but not the music I like

Sub. : Free, country : Sweden, device : Andoid, PC, PS4.For a few months I am having this issue but it becomes worse and worse over time.I'm very picky about music and genres, but Spotify tries to give me a stroke or something. Let me explain.I'm tra...

  • Newbie
  • Sub. : Free, country : Sweden, device : Andoid, PC, PS4. For a few months I am having this issue but it becomes worse and worse over time. I'm very picky about music and genres, but Spotify tries...
  • OneByBoo
  • Community Legend
  • 271 Views
  • 2 replies
  • 0 likes
  • Free
    Other
  • 271 Views
  • 2 replies
  • 0 likes

no "notification bell" available with my account

PlanPremiumCountryGermanyDeviceiPhone, iPad, MacOperating Systemlatest OS Versions My Question or IssueI just want to get notifications, when new podcasts were delievered by the artists.now, i have no chance to activate a bell or a toggle to receive ...

  • Visitor
  • Plan Premium Country Germany Device iPhone, iPad, Mac Operating System latest OS Versions   My Question or Issue I just want to get notifications, when new podcasts were delievered by ...
  • Maxim
  • Spotify Star
  • 315 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Subscription
  • 315 Views
  • 1 replies
  • 0 likes

Can`t connect with my Spotify for Artists account?

Hello, for some reason I no longer have access to my Spotify for Artists account or I can no longer link my URI to my profile. If that is possible at all? To be honest, I don't really know what's going on here. Are my "normal" Spotify account and my ...

  • Newbie
  • Hello, for some reason I no longer have access to my Spotify for Artists account or I can no longer link my URI to my profile. If that is possible at all? To be honest, I don't really know what's goi...
  • Maxim
  • Spotify Star
  • 242 Views
  • 1 replies
  • 0 likes
  • Account
  • 242 Views
  • 1 replies
  • 0 likes

Superuser Contribution Someone has created a Spotify account using my email address...Help please?

Hi there I have had someone create a Spotify account by using my email address - Not a clue how they've managed to do this as surely there would be some form of email verification? (it's been a while since I signed up and as I use Facebook log in it ...

  • Music Fan
  • Hi there   I have had someone create a Spotify account by using my email address - Not a clue how they've managed to do this as surely there would be some form of email verification? (it's b...
  • cribera
  • Newbie
  • 29404 Views
  • 14 replies
  • 1 likes
  • Account
    Other
    Security
  • 29404 Views
  • 14 replies
  • 1 likes

Solved!! Account info on mobile phone

Hi, I have Sony M4 Aqua and version of Spotify - 5.7.0.781 armV7. Where can I find account info? When I click on the picture next to username on end of screen, I will get Settings, but not Account info.

  • Casual Listener
  • Hi, I have Sony M4 Aqua and version of Spotify - 5.7.0.781 armV7. Where can I find account info? When I click on the picture next to username on end of screen, I will get Settings, but not Account in...
  • JoelleBlackstar
  • Newbie
  • 42789 Views
  • 8 replies
  • 0 likes
  • Account
  • 42789 Views
  • 8 replies
  • 0 likes