Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Moderator
76005 Views
28 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
93550 Views
9 replies
2 likes
I'm a bit worried about account security these days. With all the crazy stuff happening online, adding Multi-Factor Authentication (MFA) would be a fantastic way to keep our accounts extra safe. This would be a big win for everyone – more security fo...
I'm a bit worried about account security these days. With all the crazy stuff happening online, adding Multi-Factor Authentication (MFA) would be a fantastic way to keep our accounts extra safe. This...
Casual Listener
3132 Views
4 replies
13 likes
My emails don't work to download my account
My emails don't work to download my account
Spotify Star
296 Views
1 replies
0 likes
Can I pay by Direct Debit
Can I pay by Direct Debit
Spotify Star
290 Views
1 replies
0 likes
PlanPremium Family CountrySouth Africa DeviceiPhone 11, Android, Windows 10 Operating SystemiOS, Android, Windows 10 My Question or IssueI had to cancel my Credit Card and I want to update my payment method with the new card details. But when I click...
Plan Premium Family Country South Africa Device iPhone 11, Android, Windows 10 Operating System iOS, Android, Windows 10 My Question or Issue I had to ca...
Not applicable
7099 Views
20 replies
0 likes
I am unable to change the country option as it's greyed out in my accounts profile tab.
I am unable to change the country option as it's greyed out in my accounts profile tab.
Spotify Star
504 Views
3 replies
0 likes
How do I create my own family account with old email account?
How do I create my own family account with old email account?
Spotify Star
290 Views
1 replies
0 likes
I have tried the reset email option and it is not sending any links to my email address. I logged out of all my accounts thinking I could get back in and I cannot. So now I’m paying for premium and unable to access it at all. I just want to email or ...
I have tried the reset email option and it is not sending any links to my email address. I logged out of all my accounts thinking I could get back in and I cannot. So now I’m paying for premium and u...
Spotify Star
364 Views
1 replies
0 likes
as above
as above
Casual Listener
326 Views
2 replies
0 likes
PlanPremiumCountryAustraliaDeviceiPhone 12 and 13Operating SystemiOS My Question or IssueWhen I go to create an account for my daughter using her email address it says it already has an account existing. The email actually links through to my account...
Plan Premium Country Australia Device iPhone 12 and 13 Operating System iOS My Question or Issue When I go to create an account for my daughter using her email address it says it alr...
Casual Listener
2278 Views
5 replies
0 likes
Mis dispositivos fueron robados y ya no me deja descargar música e mis nuevos dispositivos, quisiera saber cómo elimino las descargas de los antiguos dispositivos
Mis dispositivos fueron robados y ya no me deja descargar música e mis nuevos dispositivos, quisiera saber cómo elimino las descargas de los antiguos dispositivos
Spotify Star
354 Views
1 replies
0 likes
Mis dispositivos fueron robados y ya no me deja descargar música e mis nuevos dispositivos, quisiera saber cómo elimino las descargas de los antiguos dispositivos
Mis dispositivos fueron robados y ya no me deja descargar música e mis nuevos dispositivos, quisiera saber cómo elimino las descargas de los antiguos dispositivos
Spotify Star
3301 Views
1 replies
0 likes
Looking to get back access to the original profile that I had, it has all my playlists etc. But when i log into account via my email address the new profile opens.
Looking to get back access to the original profile that I had, it has all my playlists etc. But when i log into account via my email address the new profile opens.
Spotify Star
300 Views
1 replies
0 likes
PlanPremium IndividualCountryUSADeviceiPhone 11 My Question or IssueHi y'all. I am currently subscribed to Spotify Premium individual which costs $11/month. The payments are automatically taken from my credit card each and every month. If I am to use...
Plan Premium Individual Country USA Device iPhone 11 My Question or Issue Hi y'all. I am currently subscribed to Spotify Premium individual which costs $11/month. The payments are auto...
Spotify Star
632 Views
1 replies
0 likes
I want to make a radiostation from my lists
I want to make a radiostation from my lists
Community Legend
408 Views
1 replies
0 likes
I accidentally logged out of my Spotify account while travelling and now I can't log back in
I accidentally logged out of my Spotify account while travelling and now I can't log back in
Spotify Star
393 Views
1 replies
0 likes
I was always using facebook login now i want to change password and mail. i cant cause email is old and i have no password or dont remember
I was always using facebook login now i want to change password and mail. i cant cause email is old and i have no password or dont remember
Spotify Star
380 Views
1 replies
0 likes
Perdi minha senha do Spotify (premium) e também não tenho acesso ao e-mail de recuperação
Perdi minha senha do Spotify (premium) e também não tenho acesso ao e-mail de recuperação
Spotify Star
10573 Views
1 replies
0 likes
Soy Hugo BondonePlan PremiumPaísArgentina DispositivoSamsung S22Sistema operativoAndroid Mi pregunta o problemaPor falta de pago perdí una cuenta y no pude voler a tener acceso a ella. Volví a abrir otra cuenta con el mismo usuario Hugo Bondone pero ...
Soy Hugo Bondone Plan Premium País Argentina Dispositivo Samsung S22 Sistema operativo Android Mi pregunta o problema Por falta de pago perdí una cuenta y no pud...
Spotify Star
314 Views
1 replies
0 likes
How to add playlist onto Spotify community
How to add playlist onto Spotify community
Spotify Star
492 Views
1 replies
0 likes
The invite link generated for my family plan results in a 404. How can this be fixed?
The invite link generated for my family plan results in a 404. How can this be fixed?
Spotify Star
780 Views
8 replies
0 likes
