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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 171 Views
  • 0 replies
  • 5 likes
  • Security
  • 171 Views
  • 0 replies
  • 5 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • CeliMaga
  • Casual Listener
  • 434074 Views
  • 967 replies
  • 108 likes
  • Account
  • 434074 Views
  • 967 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1192627 Views
  • 119 replies
  • 116 likes
  • Account
  • 1192627 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 105972 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 105972 Views
  • 70 replies
  • 11 likes

Plan manager change duo to individual, what happen to member?

Hi, I am the plan manager for a Premium Duo plan. So right now, I have changed my plan from duo to Individual premium plan. Will the member from the duo plan be notify or automatically log out from their spotify once the new Individual plan cycle sta...

  • Visitor
  • Hi, I am the plan manager for a Premium Duo plan. So right now, I have changed my plan from duo to Individual premium plan. Will the member from the duo plan be notify or automatically log out from...
  • Maxim
  • Spotify Star
  • 207 Views
  • 1 replies
  • 0 likes
  • 207 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I cancel. Links are not sent to inbox, spam or trash

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • MihailY
  • Moderator
  • 182 Views
  • 1 replies
  • 0 likes
  • Account
  • 182 Views
  • 1 replies
  • 0 likes

Cancel my acccount

I no longer listen to spotify

  • Visitor
  • I no longer listen to spotify
  • Maxim
  • Spotify Star
  • 142 Views
  • 1 replies
  • 0 likes
  • 142 Views
  • 1 replies
  • 0 likes

Account

In short:I lost access to accounts, there are suspicions of its complete deletion without my knowledgeMy question:Logged out of my account some time ago. I forgot my email, I couldn't log in. I asked my friends who follow me to find my nickname in th...

  • Casual Listener
  • In short: I lost access to accounts, there are suspicions of its complete deletion without my knowledge My question: Logged out of my account some time ago. I forgot my email, I couldn't log in....
  • 176 Views
  • 0 replies
  • 0 likes
  • Account
    Login
  • 176 Views
  • 0 replies
  • 0 likes

my credit card used for Spotify monthly payments was compromised,

I’m waiting for my new credit card, my old one is no longer valid, don’t want to lose my Spotify account, how do I manage this?

  • Visitor
  • I’m waiting for my new credit card, my old one is no longer valid, don’t want to lose my Spotify account, how do I manage this?
  • Maxim
  • Spotify Star
  • 166 Views
  • 1 replies
  • 0 likes
  • 166 Views
  • 1 replies
  • 0 likes

Superuser Contribution Was logged out of devices and can’t get back in

PlanPremium family Country Device(iPhone 8,6, iPad Air, Mac book Operating System(iOS 12 My Question or IssueI went to use Spotify today and found that I was logged out, tried to log in and it is saying wrong password and or email and I know it’s cor...

  • Visitor
  • Plan Premium family  Country   Device (iPhone 8,6, iPad Air, Mac book  Operating System (iOS 12   My Question or Issue I went to use Spotify today and found that I ...
  • OscarDC
  • Moderator
  • 489 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 489 Views
  • 5 replies
  • 0 likes

Spotify Premium does not work

Hey Guys and Girls,i have a Problem with my premium subscription. I had Spotify Premium and i downloaded many songs and it all worked.Then my sister asked if we should subscribe to a Spotify Duo because it is much cheaper for both of us.I thought it ...

  • Casual Listener
  • Hey Guys and Girls, i have a Problem with my premium subscription. I had Spotify Premium and i downloaded many songs and it all worked.Then my sister asked if we should subscribe to a Spotify Duo be...
  • Maxim
  • Spotify Star
  • 241 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 241 Views
  • 3 replies
  • 0 likes

Long term subscription options

I'm interested in long term options as a subscriber but see no references anywhere. Maybe 1,3,5 years at a time...or even lifetime? Thanks!

  • Casual Listener
  • I'm interested in long term options as a subscriber but see no references anywhere. Maybe 1,3,5 years at a time...or even lifetime? Thanks!
  • Mohammedredahadi
  • Newbie
  • 524 Views
  • 3 replies
  • 0 likes
  • 524 Views
  • 3 replies
  • 0 likes

False Reporting of Playlists

PlanPremiumCountrySouth Africa DeviceSamsung A51Operating SystemAndroid 13 My Question or IssueOver the past week, the playlists my friends have been sharing with me have been reported. There is no copyright problem with the image or the music. The p...

  • Newbie
  •   Plan Premium Country South Africa  Device Samsung A51 Operating System Android 13   My Question or Issue Over the past week, the playlists my friends have been sharing wit...
  • Maxim
  • Spotify Star
  • 241 Views
  • 1 replies
  • 1 likes
  • Account
  • 241 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Change billing date?

How do I change my billing date so that it's not hitting my card at a time when it's empty every month?

  • Casual Listener
  • How do I change my billing date so that it's not hitting my card at a time when it's empty every month?
  • Yordan
  • Moderator
  • 3099 Views
  • 9 replies
  • 1 likes
  • Account
    Subscription
  • 3099 Views
  • 9 replies
  • 1 likes

Can't see the email in the account via the phone

Hello, i've bought the family plan with one of my parents cellphone, and when i tried to share the plan with the rest of my family accounts i couldn't since it said i must login in the web and do it from there, but i can't even add an email by the ap...

  • Visitor
  •   Hello, i've bought the family plan with one of my parents cellphone, and when i tried to share the plan with the rest of my family accounts i couldn't since it said i must login in the web an...
  • Maxim
  • Spotify Star
  • 285 Views
  • 1 replies
  • 0 likes
  • Account
  • 285 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Cannot login/register with Facebook. Already registered with Premium account

PlanPremiumCountryItaly My Question or IssueI've been registered to Spotify with my Facebook account for a few years. I have a Premium subscription and I am the manager of the account.Some days ago I've been logged out from my account and now when I ...

  • Casual Listener
  • Plan Premium Country Italy   My Question or Issue I've been registered to Spotify with my Facebook account for a few years. I have a Premium subscription and I am the manager of the accoun...
  • AlejaR
  • Moderator
  • 905 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 905 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't view all recently played artists anymore

Hello, on mobile now when I click on "view recently played artists" it takes me to my general page of podcasts/playlists. On desktop, it only shows me 1/2 of my recently played artists. I do not have this issue with viewing others' recently played ar...

  • Visitor
  • Hello, on mobile now when I click on "view recently played artists" it takes me to my general page of podcasts/playlists. On desktop, it only shows me 1/2 of my recently played artists. I do not have...
  • Dian
  • Spotify Legend
  • 209 Views
  • 1 replies
  • 0 likes
  • 209 Views
  • 1 replies
  • 0 likes

Superuser Contribution automatically connect to many other devices like laptops and mobile phones

While using Spotify, my app automatically connects to others devices which I do not know. I tried to delete the strange devices like mobile phones or laptops that appeared, so that I can comeback to control my app. However, this situation happened ma...

  • Newbie
  • While using Spotify, my app automatically connects to others devices which I do not know. I tried to delete the strange devices like mobile phones or laptops that appeared, so that I can comeback to ...
  • Dian
  • Spotify Legend
  • 152 Views
  • 1 replies
  • 0 likes
  • 152 Views
  • 1 replies
  • 0 likes

Add the ability to delete recently listened music from your profile when hacked

So, my Spotify account was hacked as I kept waking up to completely random (and terrible) music on my 'Recently played artists' that I had never listened to. I messaged with Live chat who said they secured my account. Then changed my password for Spo...

  • Newbie
  • So, my Spotify account was hacked as I kept waking up to completely random (and terrible) music on my 'Recently played artists' that I had never listened to.   I messaged with Live chat who sa...
  • Maxim
  • Spotify Star
  • 260 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 260 Views
  • 1 replies
  • 0 likes

Someone is using my Spotify even after I changed passwords AND email

After I noticed someone using my account I changed passwords and clicked the ‘sign out of all devices’ button. A day later somehow the random user was using my Spotify, so this time I changed passwords AND emails, and then clicked on the ‘sign out of...

  • Visitor
  • After I noticed someone using my account I changed passwords and clicked the ‘sign out of all devices’ button. A day later somehow the random user was using my Spotify, so this time I changed passwor...
  • Maxim
  • Spotify Star
  • 208 Views
  • 1 replies
  • 0 likes
  • 208 Views
  • 1 replies
  • 0 likes

Can i use one phone number for multiple accounts

I have a student email but i might switch universities in the coming year so I wanted to know if I could make an account now and make another one later with the same phone number.

  • Visitor
  • I have a student email but i might switch universities in the coming year so I wanted to know if I could make an account now and make another one later with the same phone number.
  • Maxim
  • Spotify Star
  • 498 Views
  • 1 replies
  • 0 likes
  • 498 Views
  • 1 replies
  • 0 likes

All my followers have gone

All my followers, all 700 of them have gone and the 50 or so I followed are gone too. My account now says 0 followers 0 following. Tried to work through this with support but they couldn't offer any working solutions.

  • Regular
  • All my followers, all 700 of them have gone and the 50 or so I followed are gone too. My account now says 0 followers 0 following. Tried to work through this with support but they couldn't offer an...
  • richwood1
  • Regular
  • 643 Views
  • 4 replies
  • 0 likes
  • Account
  • 643 Views
  • 4 replies
  • 0 likes

Superuser Contribution por que el poan duo me tira publicidad?

tengo el plan duo y me siguen apareciendo publicidades cuando escucho por la app del celular

  • Visitor
  • tengo el plan duo y me siguen apareciendo publicidades cuando escucho por la app del celular
  • MihailY
  • Moderator
  • 823 Views
  • 1 replies
  • 0 likes
  • 823 Views
  • 1 replies
  • 0 likes

Superuser Contribution Getting emails and notifications in a different language, how do I stop it?

Think I got hacked as random songs kept playing. Changed all my details but since getting emails and notifications in a different language, how do I stop this?

  • Visitor
  • Think I got hacked as random songs kept playing. Changed all my details but since getting emails and notifications in a different language, how do I stop this?
  • Joan
  • Moderator
  • 480 Views
  • 1 replies
  • 0 likes
  • 480 Views
  • 1 replies
  • 0 likes