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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1609 Views
  • 0 replies
  • 7 likes
  • Security
  • 1609 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 445968 Views
  • 970 replies
  • 108 likes
  • Account
  • 445968 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1199064 Views
  • 119 replies
  • 116 likes
  • Account
  • 1199064 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 108331 Views
  • 72 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108331 Views
  • 72 replies
  • 11 likes

Superuser Contribution Connected to a device, so can’t play off my phone. How to fix?

I have a premium Spotify duo account and my wife has connected an Alexa at her work. Now, I can no longer listen to music on my own when she’s connected there as it always says “Listening on XX’s Echo.” It stops her music if I try to change back to m...

  • Newbie
  • I have a premium Spotify duo account and my wife has connected an Alexa at her work. Now, I can no longer listen to music on my own when she’s connected there as it always says “Listening on XX’s Ech...
  • Lyubka
  • Moderator
  • 235 Views
  • 1 replies
  • 0 likes
  • 235 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can‘t change country

I moved back to Germany and want to renew my Premium subscription. In the App I can‘t login (mail already in use). Desktop: mail works). now I want to change my country. If I choose Germany I get the message: mail already in use. So I can‘t change th...

  • Visitor
  • I moved back to Germany and want to renew my Premium subscription. In the App I can‘t login (mail already in use). Desktop: mail works).  now I want to change my country. If I choose German...
  • Elena
  • Moderator
  • 293 Views
  • 2 replies
  • 0 likes
  • Login
    Subscription
  • 293 Views
  • 2 replies
  • 0 likes

Allow change of username

I would like Spotify to enable changing user name, me as a trans person get a lot of dysphoria being reminded of my dead name, which I used when started my spotify account. This is not trans frriendly at all! And I know I'm not the only one. Yes ther...

  • Newbie
  • I would like Spotify to enable changing user name, me as a trans person get a lot of dysphoria being reminded of my dead name, which I used when started my spotify account. This is not trans frriendl...
  • self_scare
  • Newbie
  • 1492 Views
  • 2 replies
  • 11 likes
  • Account
  • 1492 Views
  • 2 replies
  • 11 likes

Problems when trying to change country

I am trying to change country. I logged into my account, click edit profile, change to the new country, then clicked save.Spotify then told me the email i used is already taken.of coz it is taken. It is my email. I am not opening a new account, I amt...

  • Visitor
  • I am trying to change country. I logged into my account, click edit profile, change to the new country, then clicked save. Spotify then told me the email i used is already taken. of coz it is ...
  • Maxim
  • Spotify Star
  • 175 Views
  • 1 replies
  • 0 likes
  • Account
  • 175 Views
  • 1 replies
  • 0 likes

Paypal hacked, paypal refunded charges but they included spotify

My paypal was hacked. Paypal refunded all unauthorized charges but accidentally refunded spotify as well. I lost access to my account and premium. How can I get this back, I didn't want to dispute any charges related to spotify and this was a mistake...

  • Newbie
  • My paypal was hacked. Paypal refunded all unauthorized charges but accidentally refunded spotify as well. I lost access to my account and premium. How can I get this back, I didn't want to dispute an...
  • Maxim
  • Spotify Star
  • 263 Views
  • 1 replies
  • 0 likes
  • 263 Views
  • 1 replies
  • 0 likes

Superuser Contribution Got logged out. Can't log back in.

About a week ago I got logged out of all my devices. Tried logging in with credentials that I was 100% positive are correct. Didn't work. Tried logging in with my username and pass. Also didn't work. Tried resetting my password but it didnt send to m...

  • Visitor
  • About a week ago I got logged out of all my devices. Tried logging in with credentials that I was 100% positive are correct. Didn't work. Tried logging in with my username and pass. Also didn't work....
  • theinnocentbystander
  • Casual Listener
  • 1430 Views
  • 2 replies
  • 0 likes
  • 1430 Views
  • 2 replies
  • 0 likes

My account was disabled by Spotify and Customer Service doesn't help

Hi, I had several playlists I created using my own music taste and some of them got popular. My popular playlists under spam by "report abuse" bots, which are triggered by jealous playlist curators probably, for around 2 years. Yesterday I got attack...

  • Casual Listener
  • Hi,   I had several playlists I created using my own music taste and some of them got popular.   My popular playlists under spam by "report abuse" bots, which are triggered by jealous p...
  • Unstablemx
  • Casual Listener
  • 1197 Views
  • 9 replies
  • 3 likes
  • Account
  • 1197 Views
  • 9 replies
  • 3 likes

Superuser Contribution login

PlanPremium StudentCountryItalyDevice(Iphone 12/Pc-Laptop)Operating System(iOS 17, Windows 10/11,) My Question or IssueHello everyone, I'm Luca. I've always used the same account on Spotify (premium student) with, and have always made the login with ...

  • Visitor
  • Plan Premium Student Country Italy Device (Iphone 12/Pc-Laptop) Operating System (iOS 17, Windows 10/11,)   My Question or Issue Hello everyone, I'm Luca. I've always used the same acc...
  • MihailY
  • Moderator
  • 259 Views
  • 1 replies
  • 0 likes
  • Login
  • 259 Views
  • 1 replies
  • 0 likes

Artistas Relacionados errados

Quando eu fiz o cadastro na CD Baby prenchi corretamente meu estilo, gênero e artistas com uma música semelhante. Porém os artistas relacionados que aparecem no meu perfil do Spotify são COMPLETAMENTE nada a ver comigo, outros gêneros, outros países ...

  • Newbie
  • Quando eu fiz o cadastro na CD Baby prenchi corretamente meu estilo, gênero e artistas com uma música semelhante. Porém os artistas relacionados que aparecem no meu perfil do Spotify são COMPLETAMENT...
  • Bittencourt
  • Spotify Star
  • 771 Views
  • 3 replies
  • 0 likes
  • 771 Views
  • 3 replies
  • 0 likes

Changing countries

Hi, I have a Premium plan which I signed up for when I was living in the country A. Now I am living in country B and can't change my payment option nor the country on the Spotify account. Can anyone help me with that, please? Whenever I change the co...

  • Casual Listener
  • Hi,  I have a Premium plan which I signed up for when I was living in the country A. Now I am living in country B and can't change my payment option nor the country on the Spotify account. Can ...
  • Maxim
  • Spotify Star
  • 236 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
  • 236 Views
  • 4 replies
  • 0 likes

Superuser Contribution I payed for premium but it doesn't show in my account

Help. I have premium Family for a while now. The last time I payed was June 11th (2023), so less than a month ago. Suddenly since Yesterday Spotify changed my abonnement to Spotify Free. I don't understand why. It doesn't help to log out en log back ...

  • Visitor
  • Help. I have premium Family for a while now. The last time I payed was June 11th (2023), so less than a month ago. Suddenly since Yesterday Spotify changed my abonnement to Spotify Free. I don't unde...
  • MihailY
  • Moderator
  • 180 Views
  • 1 replies
  • 0 likes
  • 180 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can you add songs to a joint playlist with a free Spotify account?

I've made a joint playlist for colleagues so they can add their own favorite music. Now one of my colleagues told me she can't add tracks to the playlist. She has a free Spotify account. So i wonder if you can only add tracks to a joint playlist if y...

  • Visitor
  • I've made a joint playlist for colleagues so they can add their own favorite music. Now one of my colleagues told me she can't add tracks to the playlist. She has a free Spotify account. So i wonder ...
  • Lyubka
  • Moderator
  • 671 Views
  • 1 replies
  • 0 likes
  • 671 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify premium hesabımı kapattım ama ücret almaya 2 ay civarı devam ediyor

Hesabımı kapattım ama 2 ay boyunca para çekmeye devam etti ve hesabın kapandığından eminim e postama mesaj geldi sorunumun çözülmesini arz ederim çözülmeyecek olursa şikayet etmek zorunda kalacağım

  • Visitor
  • Hesabımı kapattım ama 2 ay boyunca para çekmeye devam etti ve hesabın kapandığından eminim e postama mesaj geldi sorunumun çözülmesini arz ederim çözülmeyecek olursa şikayet etmek zorunda kalacağım
  • Joan
  • Moderator
  • 143 Views
  • 1 replies
  • 0 likes
  • 143 Views
  • 1 replies
  • 0 likes

Superuser Contribution I got premium and suddenly when I logged back in I have a new account

I had to log out of my account and when I logged back in it wasn’t my old account it said my name but everything was gone,playlist,profile pic,followers, what do I do?

  • Visitor
  • I had to log out of my account and when I logged back in it wasn’t my old account it said my name but everything was gone,playlist,profile pic,followers, what do I do?
  • MihailY
  • Moderator
  • 350 Views
  • 1 replies
  • 0 likes
  • 350 Views
  • 1 replies
  • 0 likes

How can I delete my account without having access to it?

I don't have access to my school email anymore so I also don't have access to my Spotify but I would like to delete my account. Is that possible?

  • Visitor
  • I don't have access to my school email anymore so I also don't have access to my Spotify but I would like to delete my account. Is that possible?
  • Maxim
  • Spotify Star
  • 375 Views
  • 1 replies
  • 0 likes
  • 375 Views
  • 1 replies
  • 0 likes

Superuser Contribution Missed ad song

I was cycling and heard a Spotify promo song for a new artist, i liked it but couldn't add it in time, can you help me find it?

  • Visitor
  • I was cycling and heard a Spotify promo song for a new artist, i liked it but couldn't add it in time, can you help me find it?
  • Alex
  • Spotify Legend
  • 201 Views
  • 1 replies
  • 0 likes
  • 201 Views
  • 1 replies
  • 0 likes

How can i stop the gathering of my personal data?

I recently asked to send my personal data, and appartently it is gathering now and will be sent within 30 days, But how can i cancel this?

  • Visitor
  • I recently asked to send my personal data, and appartently it is gathering now and will be sent within 30 days, But how can i cancel this?
  • Maxim
  • Spotify Star
  • 176 Views
  • 1 replies
  • 0 likes
  • 176 Views
  • 1 replies
  • 0 likes