Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
So more and more recently I've notived new songs I've added or had for years for that matter gets greyed out/removed (licensing trouble no doubt) while only a minor annoyance at first it's starting to become a major problem for me. The worst thing is...
Plan: FreeCountry: United StatesPlaylists: 40Total Playlist Followers: 7500 Device(iPhone X)Operating System(iOS 10) My Question or IssueI don't have the ability to upload Playlist Artwork or Titles anymore. Spotify removed my artwork because they ha...
My Question or IssueHi, im from Chile and i had never leave the country. But my account days its from the USA. Due to thus problem, im not able to join the family plan of mu house, it says im not in the same country as they are (but i am).please help...
PlanPremium DuoCountrySwedenDeviceOnePlus NordOperating SystemAndroid 11 My Question or IssueWe had a working Premium Duo subscription, but then there was a payment issue and the plan reverted to free. When I reactivated Duo, my wife is told when she...
Plan: PremiumCountry: Spain I want to change my payment method (and country if possible) but when I sign into my account I see no Plan button or any payment options. It seems that not all the info is available or loaded. Screenshot attached.
10 days ago, i recieved only 1 e-mail from Spotify and it says that 'We are sorry that you cancelled your premium account' and i was like what? There is nothing more about this issue and no further information had been informed to me. I have been try...
I had one account (and one mail adress) since 2010 and have two username over that account. I couldnt merge them over years. Unfortunately, I accidentally bought the premium account for the username that I don't use. As a matter of fact, it wasn't my...
I want to make it possible to listen to music on a private session and it not show up on my Spotify wrapped. For example children's music is often played on my Spotify account and I would prefer that there is songs and artists I actually listen to on...
HiSo I wanted to change my username and the only option that makes sense is to create a new account I guess.So my question is: I saw you can contact spotify for them to transfer your playlists, but will my "interests" stay the same? For example Daily...
Hi, I have just signed up for Spotify from a mobile device as I was invited to join my family’s account. I didn’t get an opportunity to choose or modify a username and now see that I have a randomly generated username of about 26 characters and no wa...
PlanPremiumCountryUnited StatesDeviceAmazon FireTV ToshibaOperating SystemAndroid My Question or IssueI recently logged my Spotify account everywhere, and revoked a lot of my permissions, and since then I haven't been able to log into my FireTV since...
I have my listening activity enabled for my friends to see (we both follow each other). I noticed that someone new started following me. Can they also see my listening activity? Or will they see my listening activity only if I follow them back?
Bonjour, J'aimerais utiliser mon compte premium au travail sur le navigateur Edge (windows 10).Actuellement si je clique sur un titre d'une playlist, ça déclenche une lecture aléatoire et l'audio se coupe au bout de 10 sec. Pouvez-vous svp me propose...
So I'm already very frustrated I originally created a spotify premium account through facebook trying to log in on my computer to change my account info for billing and I can't. I've tried resetting the password I get no email whatsoever and I never ...
Plan - Premium DuoCountry - UKDevices - iPhone 7 Plus and iPhone 8 My wife and I have both used Spotify premium for years, but this week we switched to the Premium Duo plan. Since switching, though, we haven’t been able to find the Duo Mix playlist o...
I need your help! I'm one of three composers for a video game. The game producers are releasing the soundtrack on Spotify soon, and they want to list each of us individually for our respective tracks. However, I currently have no music on Spotify, so...
PlanPremiumCountryEcuadorDeviceI Phone 7/ Thinkpad laptop My Question or IssueThere are some songs that I've been listening non stop this month and somehow they do not appear on my list of top tracks at all, meanwhile songs that I've listened one or ...
PlanFreeCountryIndiaDevice(Pixel 2xl, Ipad 2017)Operating System(Android 10, iPad OS,Windows 10 etc.) My Question or Issue I've been using Spotify free version for the past few months and kinda stopped using it a while back, but decided to upgrade to...
PlanPremiumCountryRussiaDeviceWeb, AndroidOperating SystemGentoo Linux, Android 11 My Question or IssueI have an account with premium subscription.One day I received a notification that I have to "confirm my email". I distinctly remember that I've al...