I can't open Spotify on PS4

[IntenseGenius]

Hello all,

I've changed accounts with Spotify and as such I don't have access to my previous account anymore. My PS4 however, is (I think) still logged in as that one, since I cannot open Spotify ever since then, getting stuck on the Spotify logo.

I've already sent word to Spotify, but I've so far not received a response yet; is there anything I can do myself to fix this? It'd be a shame if I have to quit Spotify over this, because this is the only platform I use it on.

I'm on Spotify version 2.07.

Thanks in advance.

[SergioDavid]

Hey @IntenseGenius, welcome to the Community!

In this case, we suggest you reach out to PlayStation via Twitter. They'll be able to help you with unlinking your old account from your PS4.

Hope that helps 🙂