Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

I can't read my gift card code

Solved!

I can't read my gift card code

I have tried and tried to get the gift card code to work. It keeps saying "this premium account ia valid" I checked the receipt and it is activated. It is next to impossible for me to decipher of the code has zeros or O's or if they are possibly d's! 've tried over and over to get help from "support" with no replies. I've replied to the automated replies, nothing. What am I supposed to do? This is beyond upsetting.
Reply

Accepted Solutions
Marked as solution

This has been solved. Once I sent in photos of the gift card, I got an immediate response. Just reply to the automated message. Thank you for solving this spotify!

View solution in original post

2 Replies
Marked as solution

This has been solved. Once I sent in photos of the gift card, I got an immediate response. Just reply to the automated message. Thank you for solving this spotify!

Need help pls in German I can' read my code of my gift card

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random