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I can't register with my email!!

I can't register with my email!!

I deleted my account and now I can't create a new account with the same email address. 

I would like you to help me please.

 

 

 

 

Reply
1 Reply

Hey @LucianoPina,

 

Thank you for reaching out to the Community and welcome.

 

When you delete your account, it takes between 14 and 30 days to fully erase the info from our system. This means that the email address is still attached to the deleted account and cannot be used to create a new one until the system removes it completely after those 30 days.

 

As an option, you can also create an account with a different email address and change it to the one you want after those 30 days by following the steps in this article.

 

Hope this clarifies things a bit. If you have any additional questions, don't hesitate to ask.

OscarDCModerator
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