I cannot log in

[Chichichi]

Hi

I made my account in Australia and I cannot log into my account in japan .

i already changed country on my profile to japan . 

I could log in till last week, I opened app today and it doesn’t let me in . 

Please help me out ...!!! 

Thabks in advance. 

[JuanSebastian]

Hey @Chichichi.

That seems odd. Can you make sure to follow all the steps provided in this guide?

Let us know how it goes. 

[Chichichi]

Thank you for the reply .

yes I’m pretty sure I changed country and the profile says “ JP” but still doesn’t let me in ..

i reinstalled this app and shutdown the phone too.