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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 2938 Views
  • 0 replies
  • 8 likes
  • Security
  • 2938 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 455604 Views
  • 973 replies
  • 109 likes
  • Account
  • 455604 Views
  • 973 replies
  • 109 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1202023 Views
  • 119 replies
  • 116 likes
  • Account
  • 1202023 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 110276 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 110276 Views
  • 72 replies
  • 12 likes

Solved!! Bezahlung fehlgeschlagen

Hallo, ich habe seit einigen Tagen Probleme mit dem Bezahlen. Ich konnte sonst immer ohne Probleme mit Paypal zahlen und seit einigen Tagen erhalte ich eine Mail das dies fehlgeschlagen sei und ich meine Bezahldetails ändern soll. Nur akzeptiert Spot...

  • Visitor
  • Hallo,    ich habe seit einigen Tagen Probleme mit dem Bezahlen. Ich konnte sonst immer ohne Probleme mit Paypal zahlen und seit einigen Tagen erhalte ich eine Mail das dies fehlgeschlage...
  • Lukas121
  • Newbie
  • 12214 Views
  • 4 replies
  • 0 likes
  • 12214 Views
  • 4 replies
  • 0 likes

Pagamento

Olá,Fiz o pagamento da assinatura premium por boleto, o pagamento já caiu na minha conta e meu status ainda é Spotify free.o que posso fazer?

  • Casual Listener
  • Olá, Fiz o pagamento da assinatura premium por boleto, o pagamento já caiu na minha conta e meu status ainda é Spotify free. o que posso fazer? 
  • Bittencourt
  • Spotify Star
  • 500 Views
  • 3 replies
  • 0 likes
  • 500 Views
  • 3 replies
  • 0 likes

Superuser Contribution Problem with family account

I dont know why but every time that is payment day my child family account exit the program and stay free account. When i try to put back, appears a error mensage and i cant do it. Help me please.

  • Casual Listener
  • I dont know why but every time that is payment day my child family account exit the program and stay free account. When i try to put back, appears a error mensage and i cant do it. Help me please.
  • Joaocassella
  • Casual Listener
  • 450 Views
  • 2 replies
  • 0 likes
  • 450 Views
  • 2 replies
  • 0 likes

Solved!! Removing my bands music from spotify

Hey! I've tried countless times to contact spotify via email with no replys and am very frustrated now. I need to have my bands music removed from Spotify and cannot figure out how to do so. Can someone please assist me? Thank you kindly, Garret

  • Casual Listener
  • Hey! I've tried countless times to contact spotify via email with no replys and am very frustrated now. I need to have my bands music removed from Spotify and cannot figure out how to do so. Can some...
  • user-removed
  • Not applicable
  • 25366 Views
  • 22 replies
  • 0 likes
  • 25366 Views
  • 22 replies
  • 0 likes

Superuser Contribution Un pare-feu peut bloquer Spotify

Bonjours, Voilà, j'ai un MacBook Pro 2017 et hier mon application spotify installée dessus depuis novembre 2017 s'est mise à avoir des bugs. Je me suis donc déconnectée en pensant que, une fois reconnectée, le problème sera résolue... Lorsque j'essai...

  • Casual Listener
  • Bonjours,  Voilà, j'ai un MacBook Pro 2017 et hier mon application spotify installée dessus depuis novembre 2017 s'est mise à avoir des bugs. Je me suis donc déconnectée en pensant que, une foi...
  • oliviazzzzz
  • Casual Listener
  • 15120 Views
  • 2 replies
  • 11 likes
  • Account
  • 15120 Views
  • 2 replies
  • 11 likes

Problemas con pais

Spotify Support Case # 02885542: Cambiar mis datos personales - Cambié de país/ubicación Hace meses intento cambiar mi pais, estoy en Chile solo deseo la cuenta gratis. El sistema no me permite nada, ni ingresar a la cuenta, ni escuchar musica. Cuand...

  • Casual Listener
  • Spotify Support Case # 02885542: Cambiar mis datos personales - Cambié de país/ubicación   Hace meses intento cambiar mi pais, estoy en Chile solo deseo la cuenta gratis. El sistema no me perm...
  • volpin89
  • Newbie
  • 1203 Views
  • 13 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 1203 Views
  • 13 replies
  • 0 likes

Solved!! Facebook to Email Account

Is there a way to switch my account from a Facebook generated account to a regular email/pwd account without losing all of my playlists, etc.?

  • Newbie
  • Is there a way to switch my account from a Facebook generated account to a regular email/pwd account without losing all of my playlists, etc.?
  • carl_harris
  • Roadie
  • 747 Views
  • 1 replies
  • 0 likes
  • 747 Views
  • 1 replies
  • 0 likes

I ACCIDENTALLY TRIED TO SUBSCRIBE AS A STUDENT

I ACCIDENTALLY TRIED TO SUBSCRIBE AS A STUDENT...IT CHARGED ME BUT IT DOESN'T WORK AT ALL...WHAT DO I DO?

  • Casual Listener
  • I ACCIDENTALLY TRIED TO SUBSCRIBE AS A STUDENT...IT CHARGED ME BUT IT DOESN'T WORK AT ALL...WHAT DO I DO?
  • Hubo
  • Community Legend
  • 953 Views
  • 5 replies
  • 0 likes
  • 953 Views
  • 5 replies
  • 0 likes

Cant sign up to spotify

Hi,I am having problems creating an account through facebook sign up.I think it's related (but I'm not sure) to a different account having the same email (nomaam at gmail.com). Can you help verify this - and suggest a walk around for this (If indeed ...

  • Casual Listener
  • Hi, I am having problems creating an account through facebook sign up. I think it's related (but I'm not sure) to a different account having the same email (nomaam at gmail.com).   Can you h...
  • Nomaam83
  • Casual Listener
  • 403 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 403 Views
  • 1 replies
  • 0 likes

Superuser Contribution I couldn't start 60 day free trial

Today I subscribed for student discount and expected to start free premium version for 60 days. Yet after I sent my transcript as a proof that I am student, I still did not get the premium version. Although I haven't got the free trial they also took...

  • Casual Listener
  • Today I subscribed for student discount and expected to start free premium version for 60 days. Yet after I sent my transcript as a proof that I am student, I still did not get the premium version. A...
  • Chris
  • Spotify
  • 360 Views
  • 3 replies
  • 0 likes
  • 360 Views
  • 3 replies
  • 0 likes

Superuser Contribution Lost username

I used groove music until it collapsed. I moved everything over to spotify and signed up for the premium service. It worked ok for a bit. Now it says that my username/email do not exist. They are also still charging me.

  • Casual Listener
  • I used groove music until it collapsed. I moved everything over to spotify and signed up for the premium service. It worked ok for a bit. Now it says that my username/email do not exist. They are als...
  • Chris
  • Spotify
  • 477 Views
  • 3 replies
  • 0 likes
  • 477 Views
  • 3 replies
  • 0 likes

Superuser Contribution Not receiving reset password email

Hello, I have a friend with a Spotify account unattached to Facebook that she cannot remember the password or attached email for, only the username. She has completed three queries to Spotify support but their only advice is to do the things she's do...

  • Newbie
  • Hello,   I have a friend with a Spotify account unattached to Facebook that she cannot remember the password or attached email for, only the username. She has completed three queries to Spot...
  • Chris
  • Spotify
  • 952 Views
  • 9 replies
  • 0 likes
  • 952 Views
  • 9 replies
  • 0 likes

Superuser Contribution Spotify can't see Facebook friends - shows sample friends instead

So, I always logged in to Spotify with Facebook, could see what my friends were playing, everything was working fine. Yesterday, my friends just disappeared from the right bar. List of fictional 'sample' friends showed up instead: Julia Eger listenin...

  • Music Fan
  • So, I always logged in to Spotify with Facebook, could see what my friends were playing, everything was working fine. Yesterday, my friends just disappeared from the right bar. List of fictional 'sam...
  • Yngvard
  • Music Fan
  • 1274 Views
  • 2 replies
  • 0 likes
  • Account
  • 1274 Views
  • 2 replies
  • 0 likes

Solved!! Submit music to Spotify WITHOUT an aggregator

Hi! I'm a chiptune artist and I have gotten a lot of requests to put my music on Spotify. I've been looking for ways to do so but it seems I can only do it through aggregators. I cannot afford to use an aggregator and I would rather have control over...

  • Casual Listener
  • Hi!   I'm a chiptune artist and I have gotten a lot of requests to put my music on Spotify.   I've been looking for ways to do so but it seems I can only do it through aggregators. ...
  • Parallax
  • Newbie
  • 43653 Views
  • 9 replies
  • 1 likes
  • Account
    Free
    Other
  • 43653 Views
  • 9 replies
  • 1 likes

Superuser Contribution Unable to add additional information after deleting Facebook

Hello everybody, Several years ago I decided to join Spotify and connect it to my Facebook account.However, a few months ago I deleted my Facebook account (I deleted it, I did not deactivate it) and now I am not able to change or add any information....

  • Casual Listener
  • Hello everybody,   Several years ago I decided to join Spotify and connect it to my Facebook account. However, a few months ago I deleted my Facebook account (I deleted it, I did not dea...
  • arminganic
  • Casual Listener
  • 483 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 483 Views
  • 2 replies
  • 0 likes

Superuser Contribution DISATTIVARE PROVA PREMIUM

HO ATTIVATO LA PROVA PREMIUM MA NON RIESCO A DISABILITARLA, COSA DEVO FARE?

  • Casual Listener
  • HO ATTIVATO LA PROVA PREMIUM MA NON RIESCO A DISABILITARLA, COSA DEVO FARE?
  • GIULIASII
  • Casual Listener
  • 973 Views
  • 2 replies
  • 0 likes
  • 973 Views
  • 2 replies
  • 0 likes

Solved!! SCAM???

THIS SITE IS CLAMING A 12 MONTH OF PREMIUM SPOTIFY FOR 0.99 !!! BUT SITE IS SCAM. PLEASE INVESTIGATE THIS SITE. I FOUND IT VIA FACEBOOK ADVERT. PEOPLE FROM FACEBOOK ARE FALLING FOR IT. I ALMOST FALL FOR IT. THEY IDENTICALLY COPIED THE REAL WEB SITE. ...

  • Casual Listener
  • THIS SITE IS CLAMING A 12 MONTH OF PREMIUM SPOTIFY FOR 0.99  !!!   BUT SITE IS SCAM. PLEASE INVESTIGATE THIS SITE. I FOUND IT VIA FACEBOOK ADVERT. PEOPLE FROM FACEBOOK ARE FALLING FOR IT....
  • Keanu_C
  • Community Legend
  • 1013 Views
  • 4 replies
  • 0 likes
  • 1013 Views
  • 4 replies
  • 0 likes

Solved!! Can't change country to newly launched Romania

I have been living in Germany for one year, and I am currently relocating back to Romania. I tried both ways of changing a country, neither works: - Country is grayed out, although me and my network are in Romania. No VPN. - Can't change payment to a...

  • Casual Listener
  • I have been living in Germany for one year, and I am currently relocating back to Romania.   I tried both ways of changing a country, neither works:  - Country is grayed out, althou...
  • mihneasim
  • Casual Listener
  • 941 Views
  • 5 replies
  • 0 likes
  • 941 Views
  • 5 replies
  • 0 likes

Unable to change countries nor method of payment.

I started my free three month trial in australia with an australian mastercard. However, I now live in Canada and wish to update my account with a canadian visa card. I am unable to change countries because the option is not available! Therefore, I c...

  • Newbie
  • I started my free three month trial in australia with an australian mastercard. However, I now live in Canada and wish to update my account with a canadian visa card. I am unable to change countries ...
  • persimmons
  • Newbie
  • 631 Views
  • 2 replies
  • 0 likes
  • 631 Views
  • 2 replies
  • 0 likes

Family plan - add family members as friends to share playlist/music with them

Hi, we have a family membership - great thing, thanks for that. BUT, we would like to share one another's playlists/music, how can we do this? Why can't we see one another as friends WITHOUT FACEBOOK? Thanks for an answer.

  • Casual Listener
  • Hi, we have a family membership - great thing, thanks for that. BUT, we would like to share one another's playlists/music, how can we do this? Why can't we see one another as friends WITHOUT FACEBOOK...
  • Bittencourt
  • Spotify Star
  • 1041 Views
  • 1 replies
  • 1 likes
  • Premium
    Subscription
  • 1041 Views
  • 1 replies
  • 1 likes