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Solved!! i can’t change the country

hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country

Newbie

Joan

Moderator

76227 Views

28 replies

0 likes

  • 76227 Views
  • 28 replies
  • 0 likes

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

94047 Views

9 replies

2 likes

Account
Login
  • 94047 Views
  • 9 replies
  • 2 likes

Superuser Contribution Connecting Account

My facebook account was dishabled so I had to make a new one. Is there a way of connecting my new account to my spotify profile? Right now my account name are only numbers.

Newbie

My facebook account was dishabled so I had to make a new one. Is there a way of connecting my new account to my spotify profile? Right now my account name are only numbers.

Alfredo

Roadie

386 Views

1 replies

0 likes

  • 386 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Premium hesabın izinsiz olarak kullanılması

Defalarca şifremi değiştirmeme ve internetten hesabımı heryerden kapatmama rağmen hesabıma giren birileri var. Ne yapmam gerek?

Newbie

Defalarca şifremi değiştirmeme ve internetten hesabımı heryerden kapatmama rağmen hesabıma giren birileri var. Ne yapmam gerek?

Alfredo

Roadie

619 Views

1 replies

0 likes

  • 619 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't turn off "Publish my activity" and "Show my current top artists"

Everytime I turn off the option "Publish my activity" and "Show my current top artists", exit Spotify (Windows 10), then open it again, these options keep turning on automatically.

Newbie

Everytime I turn off the option "Publish my activity" and "Show my current top artists", exit Spotify (Windows 10), then open it again, these options keep turning on automatically. 

Alfredo

Roadie

525 Views

1 replies

1 likes

Premium
  • 525 Views
  • 1 replies
  • 1 likes

Unable to Unlike or Remove a Song from Liked from Radio Playlist

I clicked the little three dots next to the song and there's no option to edit, delete, nor unlike. I swiped the song on the list to the left to remove it from the Library and it just stays there...not sure what else to do. This is a poor interface d...

Casual Listener

I clicked the little three dots next to the song and there's no option to edit, delete, nor unlike. I swiped the song on the list to the left to remove it from the Library and it just stays ther...

stripyoctopus

Casual Listener

3035 Views

2 replies

6 likes

Other
  • 3035 Views
  • 2 replies
  • 6 likes

Hacker left a playlist with a polite message

So I just found a new playlist which I haven't created myself. "DontDeletePlease" and attached is a polite personal message. First, my account must have been hacked.Second, how is this personalised message attached to the playlist? Didn't know you co...

Casual Listener

So I just found a new playlist which I haven't created myself. "DontDeletePlease" and attached is a polite personal message.   First, my account must have been hacked. Second, how is this per...

Jazzper

Casual Listener

738 Views

3 replies

1 likes

  • 738 Views
  • 3 replies
  • 1 likes

Superuser Contribution I want to transfer music listening data and songs saved to one account from other. How to do?

Hello, I had to create a new account because I forgot my family adress saved in the account and cannot add more due to it (I don't know why spotify does not let us see the adress we saved is another question tough...). So I will abandon one account b...

Newbie

Hello,   I had to create a new account because I forgot my family adress saved in the account and cannot add more due to it (I don't know why spotify does not let us see the adress we saved is...

SergioDavid

Roadie

553 Views

2 replies

0 likes

Account
  • 553 Views
  • 2 replies
  • 0 likes

Solved!! Iniciar sesion en configuracion offline.

Se cerro la sesión de mi spotify por error y tenía configuración offline, ahora no me deja conectar, que debo hacer? Gracias

Newbie

Se cerro la sesión de mi spotify por error y tenía configuración offline, ahora no me deja conectar, que debo hacer? Gracias

Tangy02

Newbie

24184 Views

10 replies

2 likes

Login
  • 24184 Views
  • 10 replies
  • 2 likes

Solved!! Appkey request

Hi, I filled the form yesterday to get an App Key here (https://developer.spotify.com/technologies/libspotify/application-keys/).I have the feeling that i'm doing it wrong ou missing something because the only return I had was the copy of the form se...

Regular

Hi,   I filled the form yesterday to get an App Key here (https://developer.spotify.com/technologies/libspotify/application-keys/). I have the feeling that i'm doing it wrong ou missing ...

soretdj

Newbie

17693 Views

11 replies

0 likes

Other
  • 17693 Views
  • 11 replies
  • 0 likes

username coming up as strange digits and letters

Hi My username was setup as Sophie Jane Music but when I go into my account it comes up as u3k233mmrgp9s8n9o5bze7jw0

Newbie

Hi My username was setup as Sophie Jane Music but when I go into my account it comes up as u3k233mmrgp9s8n9o5bze7jw0 

Bethany_Dawn

Community Legend

610 Views

1 replies

0 likes

  • 610 Views
  • 1 replies
  • 0 likes

Unable to change the password

I can't get in to the email that I registered my Spotify account with, so i'm not able to change the password.

Newbie

I can't get in to the email that I registered my Spotify account with, so i'm not able to change the password.

Bethany_Dawn

Community Legend

415 Views

1 replies

0 likes

Account
Login
  • 415 Views
  • 1 replies
  • 0 likes

Solved!! last.fm wont work

I have been using last.fm since march 1st and it has only just started failing for me. I see on my profile that the account is linked because it shows what music I am listening to, but when the song finishes it doesn't scrobble and just changes to th...

Casual Listener

I have been using last.fm since march 1st and it has only just started failing for me. I see on my profile that the account is linked because it shows what music I am listening to, but when the song ...

Bethany_Dawn

Community Legend

1449 Views

3 replies

0 likes

Account
Login
Other
  • 1449 Views
  • 3 replies
  • 0 likes

Cancel old Spotify account with vodafone

HiI am being billed for spotify account with vodafone who i am no longer with and cannot log in to that account. I tried to contact vodafone but they could not hep. Could you tell me how i can cancel that subscription?

Newbie

Hi I am being billed for spotify account with vodafone who i am no longer with and cannot log in to that account. I tried to contact vodafone but they could not hep. Could you tell me how i can canc...

Hubo

Community Legend

673 Views

1 replies

0 likes

Account
Subscription
  • 673 Views
  • 1 replies
  • 0 likes

Where are any profile settings, I can't even...

I'm really annoyed by Apple music and was searching for an alternative. Turned out I had an old spotify account, but I set a fake name and birth date back in the day, which I wanted to rectify, but can't, for whatever bulls**t reason. I browsed throu...

Visitor

I'm really annoyed by Apple music and was searching for an alternative. Turned out I had an old spotify account, but I set a fake name and birth date back in the day, which I wanted to rectify, but c...

Hubo

Community Legend

466 Views

1 replies

0 likes

  • 466 Views
  • 1 replies
  • 0 likes

Someone using my spotify even if I logged out from every device?

I am a premium user. Before Christmas I noticed that everytime I used spotify some song I NEVER would listen too would be playing on another device.I thought it was my sister and that her taste in music was having a weir music period. This went on fo...

Newbie

I am a premium user. Before Christmas I noticed that everytime I used spotify some song I NEVER would listen too would be playing on another device.I thought it was my sister and that her taste in mu...

Hubo

Community Legend

2099 Views

1 replies

0 likes

  • 2099 Views
  • 1 replies
  • 0 likes

Concerts

Hey there, i have a problem with may account.Unfortunately i am not able to see concert dates of artists i am following.The concert "button" just don´t exist in my account..Can anyone help ?CheersAnnika

Casual Listener

Hey there,   i have a problem with may account. Unfortunately i am not able to see concert dates of artists i am following. The concert "button" just don´t exist in my account.. Can anyone ...

Hubo

Community Legend

454 Views

1 replies

0 likes

Account
  • 454 Views
  • 1 replies
  • 0 likes

Land code

Hi,I travel from the Netherlands to Belgium every week, but I live in the Netherlands. I have purchased spotify for 1 month but I can not enter my code because the locale is on Belgium while I myself am in the Netherlands. I can not change the land l...

Newbie

Hi, I travel from the Netherlands to Belgium every week, but I live in the Netherlands. I have purchased spotify for 1 month but I can not enter my code because the locale is on Belgium while I myse...

Maxim

Spotify Star

490 Views

1 replies

0 likes

Account
  • 490 Views
  • 1 replies
  • 0 likes

NO PUEDO ENCONTRAR A MIS AMIGOS DE FACEBOOK

Tengo cuenta premium y uso spotify en mi iphone y en mac, y al buscar a mis amigos de facebook, aparece que tengo 0 amigos de facebook en spotify, y viceversa; mis amigos no me encuentran para poder seguirme. Sólo 1 persona me sigue porque le envié e...

Newbie

Tengo cuenta premium y uso spotify en mi iphone y en mac, y al buscar a mis amigos de facebook, aparece que tengo 0 amigos de facebook en spotify, y viceversa; mis amigos no me encuentran para poder ...

user-removed

Not applicable

18396 Views

13 replies

4 likes

Account
  • 18396 Views
  • 13 replies
  • 4 likes

Superuser Contribution The credit card was charged twice

I noticed that my account was charged twice within 30 days. I tried to start another account with a different email address and was in the free period but I could not confirm the email address because Spotify is a blocked site within a Federal govern...

Casual Listener

I noticed that my account was charged twice within 30 days. I tried to start another account with a different email address and was in the free period but I could not confirm the email address becaus...

Melody

Spotify

742 Views

3 replies

0 likes

Account
  • 742 Views
  • 3 replies
  • 0 likes

Remove facebook

Hi guysI'm hoping to delete my facebook account, will this have an impact on my Spotify account? I don't want to lose Spotify but I have no interest in FB anymore. Thank you

Casual Listener

Hi guys I'm hoping to delete my facebook account, will this have an impact on my Spotify account?  I don't want to lose Spotify but I have no interest in FB anymore.   Thank you 🙂

Luke

Community Legend

704 Views

4 replies

0 likes

Premium
  • 704 Views
  • 4 replies
  • 0 likes

Expiring credit card

I have Premium and my credit card is expiring but when I try to update the card it's treating it as if I'm opening a new account. That would be fine except I don't want to lose all of my playlists and all of the songs I have saved in my Library. Can ...

Newbie

I have Premium and my credit card is expiring but when I try to update the card it's treating it as if I'm opening a new account. That would be fine except I don't want to lose all of my playlists an...

Maxim

Spotify Star

423 Views

1 replies

0 likes

Account
Premium
Subscription
  • 423 Views
  • 1 replies
  • 0 likes