I got charged twice!

[rosie_roberts]

so today I decided to get spotify premium. I tried doing the student discount but I didn't realized it meant college, so i put in my card info and then hit continue. I couldn't put a college in cause I'm not in college so I hit cancel and proceeded to do the $9.99 purchase which went through and worked but through further investigation I realized I was charged $4.99 for student premium and $9.99 for the regular! I was charged for both but my premium still ends only a month from now not two. thus I would like a $4.99 refund asap!

[jean3601]

Hello @rosie_roberts, Welcome to the community! 🙂

You can contact Spotify support here to assist you with your issue 🙂

https://www.spotify.com/about-us/contact/contact-spotify-support/?contact

If you receive a No-Reply email just reply to that email and Spotify support will contact you 🙂

Support takes 24-48 hours to reply to you if they have not replied to you by tomorrow you can ask me here and i will escalate the issue for you 🙂

I hope this helped solve your issue 🙂