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I have a premium account but when I deleted my account on facebook dissapeared!!

I have a premium account but when I deleted my account on facebook dissapeared!!

 
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How to fix this depends on how your Spotify account was created. 

 

If you have a username style Spotify account that was later connected to Facebook, all you need to do to get back to your account is log in using your original username (not email address) and Spotify password. 

 

If your account was created using Facebook, then it is a little more tricky. You will need to get in touch with the customer services team directly using the online contact form and they will be able to lend a hand to get your account access restored. 

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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