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Account credentials changed without knowledge

Account credentials changed without knowledge

Hi,

I have an account with a username "tugo1907". Suddenly my playlists have disappeared and my mail changed to spotify@pesix.de without my knowledge. Also i can't login with my password, and can't change my mail address because site says my password is wrong. I'm suspicious about my login credentials was stolen and changed. Could someone help?

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1 Reply

If you could get in touch with the accounts team using the form below they will be able to lend a hand to help you recover your account.

https://www.spotify.com/about-us/contact/contact-spotify-password/

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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