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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ssydmarie
  • Visitor
  • 9131 Views
  • 2 replies
  • 9 likes
  • Security
  • 9131 Views
  • 2 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 482958 Views
  • 979 replies
  • 111 likes
  • Account
  • 482958 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211146 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211146 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121063 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121063 Views
  • 72 replies
  • 12 likes

Subscription problem

Hi, I am am currently using Spotify Premium, and I am trying to change my payment type. Basically, every time I try to change my credit card on file, I receive this notice saying 502 bad gateway. I have tried updating Spotify and uninstalling it and ...

  • Newbie
  • Hi, I am am currently using Spotify Premium, and I am trying to change my payment type. Basically, every time I try to change my credit card on file, I receive this notice saying 502 bad gateway. I...
  • Merik
  • Community Legend
  • 137 Views
  • 1 replies
  • 0 likes
  • 137 Views
  • 1 replies
  • 0 likes

Solved!! Can I send a gift subscription through Facebook?

I'd like to surprise someone with a gift subscription for a year but I don't actually have their email address and I don't want to ruin the surprise by asking them. Is there any way I can purchase and send through Facebook? Thanks everybody!

  • Regular
  • I'd like to surprise someone with a gift subscription for a year but I don't actually have their email address and I don't want to ruin the surprise by asking them. Is there any way I can purchase an...
  • CristinaKonrad
  • Regular
  • 1574 Views
  • 3 replies
  • 0 likes
  • 1574 Views
  • 3 replies
  • 0 likes

Delete my account

Hello, When I created my account I used my facebook account, now I want to unlink my facebook account from the spotify. Please delete my account so I can create another with my email without the facebook. Thank You, Gregor

  • Visitor
  • Hello, When I created my account I used my facebook account, now I want to unlink my facebook account from the spotify. Please delete my account so I can create another with my email without the fa...
  • Peter__
  • Community Legend
  • 197 Views
  • 1 replies
  • 0 likes
  • 197 Views
  • 1 replies
  • 0 likes

saying im on spotify free when ive been paying

hi ive been paying for premium but is saying im on free version just checked my bank and a payment was taken on the 15th of may so why am i not getting the premium version

  • Visitor
  • hi ive been paying for premium but is saying im on free version just checked my bank and a payment was taken on the 15th of may so why am i not getting the premium version
  • Peter__
  • Community Legend
  • 183 Views
  • 1 replies
  • 0 likes
  • 183 Views
  • 1 replies
  • 0 likes

Deactivated Facebook, Can't Login without it

I deactivated my Facebook and am now no longer able to log into Spotify so every time I need to I have to reactivate FB. It is getting frustrating. Can I change over to straight username and password?

  • Visitor
  • I deactivated my Facebook and am now no longer able to log into Spotify so every time I need to I have to reactivate FB.  It is getting frustrating.  Can I change over to straight username ...
  • Peter__
  • Community Legend
  • 1303 Views
  • 2 replies
  • 0 likes
  • 1303 Views
  • 2 replies
  • 0 likes

Why I can not change my premium account to unlimited?

Hi, I have try to change my premium account to unlimited, but I can not do it? I can see only: Premium codes Have a Premium code? You can redeem it here. View receipts Click below to view the receipts for your payments View receipts Cancel your subsc...

  • Casual Listener
  • Hi,   I have try to change my premium account to unlimited, but I can not do it?   I can see only:   Premium codes Have a Premium code? You can redeem it here. View rec...
  • Peter__
  • Community Legend
  • 270 Views
  • 3 replies
  • 0 likes
  • 270 Views
  • 3 replies
  • 0 likes

How do i change my username

I dont really know how to change my username. I would like to change it but i cant find the option anywhere. If i have to create a new account then thats fine but i will need to know how to do that as well... Thanks!

  • Newbie
  • I dont really know how to change my username. I would like to change it but i cant find the option anywhere. If i have to create a new account then thats fine but i will need to know how to do that a...
  • Jamie
  • Spotify Legend
  • 221 Views
  • 1 replies
  • 0 likes
  • 221 Views
  • 1 replies
  • 0 likes

Subscription Help

Hi, Is it possible to change the date spotify take my premium subscription from my debit card? At the moment I am changing banks so would need the change the date to the start of each month. Is this possible. Thanks in advance. Maébh

  • Newbie
  • Hi, Is it possible to change the date spotify take my premium subscription from my debit card? At the moment I am changing banks so would need the change the date to the start of each month. Is thi...
  • Jamie
  • Spotify Legend
  • 117 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 117 Views
  • 1 replies
  • 0 likes

Solved!! Diactivating Facebook Profile-leeds into Spotify Trouble

Hi I have a premium account on Spotify, which I created over Facbook, like many others. As I was tired of Facebook, I deactivated my profile. Maybe I wanna come back. BUT now I was not able to connect to Spotify anymore. I than thought if I delete th...

  • Casual Listener
  • Hi   I have a premium account on Spotify, which I created over Facbook, like many others. As I was tired of Facebook, I deactivated my profile. Maybe I wanna come back.   BUT no...
  • meahtenoha
  • Spotify
  • 521 Views
  • 8 replies
  • 0 likes
  • 521 Views
  • 8 replies
  • 0 likes

Cannot add payment method from abroad

Hi, I am currently abroad and my credit card has expired, so my account has been set to "free". I was going to update the credit card details but when I try to click on "Add a payment method" it brings me to the page that says "Spotify is currently n...

  • Newbie
  • Hi,   I am currently abroad and my credit card has expired, so my account has been set to "free". I was going to update the credit card details but when I try to click on "Add a payment meth...
  • 137 Views
  • 0 replies
  • 0 likes
  • 137 Views
  • 0 replies
  • 0 likes

Solved!! All my playlists are gone?

Suddenly all my playlists are gone.. I had at least 20! I updated some setting on my Facebook account yesterday but it was fine on my spotify until just now? Suddenly I had to log in again.. and when I look at my account I din't have premium any long...

  • Newbie
  • Suddenly all my playlists are gone.. I had at least 20! I updated some setting on my Facebook account yesterday but it was fine on my spotify until just now? Suddenly I had to log in again.. and when...
  • strobiler
  • Casual Listener
  • 755 Views
  • 11 replies
  • 0 likes
  • Account
    Free
    Login
  • 755 Views
  • 11 replies
  • 0 likes

help ! please !!! facebook login - Premium turn to free account automaticlly

hi , I need some help :'( I have paid for premium account for 2 months and worked well so far. however yesturday when I login with FB account as usual , it turn to another Username ID number and become a free account. tried older ID number but can't ...

  • Visitor
  • hi , I need some help :'(  I have paid for premium account for 2 months and worked well so far. however yesturday when I login with FB account as usual , it turn to another Username ID ...
  • Peter__
  • Community Legend
  • 196 Views
  • 1 replies
  • 0 likes
  • 196 Views
  • 1 replies
  • 0 likes

Sonos premium

I got 6 months free premium spotify with my sonos sound bar. It has worked perfectly for the first 6 weeks, but now it says I need to upgrade?

  • Newbie
  • I got 6 months free premium spotify with my sonos sound bar. It has worked perfectly for the first 6 weeks, but now it says I need to upgrade?
  • Peter__
  • Community Legend
  • 210 Views
  • 2 replies
  • 0 likes
  • Premium
  • 210 Views
  • 2 replies
  • 0 likes

Charged for Premium after switching to Free

Hello, I have recently tried the Premium Spotify 30 day trial that expired on May 23rd at 8:29 p.m. Unfortunately I have had to cancel the trial even though I enjoyed using the service. The time I canceled was on the 23rd around 3 p.m. I understand t...

  • Newbie
  • Hello, I have recently tried the Premium Spotify 30 day trial that expired on May 23rd at 8:29 p.m. Unfortunately I have had to cancel the trial even though I enjoyed using the service. The time I ca...
  • blake
  • Community Legend
  • 257 Views
  • 1 replies
  • 0 likes
  • 257 Views
  • 1 replies
  • 0 likes

Can't change the country settings in my account!

I opened my Spotify Free account some time ago, while in the USA, but I'm brazilian and live in Brazil. As far as I've learned, Brazil is now open for Spotify subscriptions (I've received an invitation through e-mail), but I haven't been able to chan...

  • Newbie
  • I opened my Spotify Free account some time ago, while in the USA, but I'm brazilian and live in Brazil. As far as I've learned, Brazil is now open for Spotify subscriptions (I've received an invitati...
  • Ladymontilla
  • Casual Listener
  • 453 Views
  • 5 replies
  • 1 likes
  • Account
    Free
    Other
  • 453 Views
  • 5 replies
  • 1 likes

Need subscription assistance please

Hey guys, I've been trying to reach out for a little assistance to upgrade my account to premium. i've added all my credit card information and all I keep getting is the following: Sorry, we couldn't process your order. Please review our Payment FAQ ...

  • Regular
  • Hey guys,   I've been trying to reach out for a little assistance to upgrade my account to premium. i've added all my credit card information and all I keep getting is the following: &nbsp...
  • Peter__
  • Community Legend
  • 691 Views
  • 8 replies
  • 0 likes
  • Subscription
  • 691 Views
  • 8 replies
  • 0 likes

Can't update Credit Card

I really do like Spotify Premium and I am trying my hardest to give Spotify my money. My credit card explired and I'm trying to put in a new one, but clicking that button doesn't do anything. It just sits there and there's a little text box that I ca...

  • Newbie
  • I really do like Spotify Premium and I am trying my hardest to give Spotify my money. My credit card explired and I'm trying to put in a new one, but clicking that button doesn't do anything. It just...
  • Peter__
  • Community Legend
  • 309 Views
  • 3 replies
  • 0 likes
  • 309 Views
  • 3 replies
  • 0 likes

Solved!! UGH I JUST WANT TO DELETE MY ACCOUNT!

Okay so I sent spotify this... Hi I have tried to delete my account and followed alot of the information that I found in the community section and it has not worked.. My account was made through Facebook. I am needing to delete Spotify and Facebook f...

  • Visitor
  • Okay so I sent  spotify this...   Hi I have tried to delete my account and followed alot of the information that I found in the community section and it has not worked..  My account ...
  • cherienewton04
  • Casual Listener
  • 908 Views
  • 7 replies
  • 0 likes
  • 908 Views
  • 7 replies
  • 0 likes

No matter what I do, my playlists WON'T DOWNLOAD on iphone 5

please hep, I've read everything on the forum and did everything... IT DOESN'T WORK!!!

  • Casual Listener
  • please hep, I've read everything on the forum and did everything... IT DOESN'T WORK!!!
  • lionelisrael
  • Casual Listener
  • 256 Views
  • 2 replies
  • 0 likes
  • Account
  • 256 Views
  • 2 replies
  • 0 likes

:(

Hi, I just redeemed my 2 month spotify and I go to my spotify accont nothing has happened, pleased can someone help

  • Visitor
  • Hi, I just redeemed my 2 month spotify and I go to my spotify accont nothing has happened, pleased can someone help
  • Peter__
  • Community Legend
  • 147 Views
  • 1 replies
  • 0 likes
  • 147 Views
  • 1 replies
  • 0 likes