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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

288167 Views

529 replies

34 likes

Account
Free
  • 288167 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13651 Views

6 replies

11 likes

Security
  • 13651 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

540708 Views

990 replies

114 likes

Account
  • 540708 Views
  • 990 replies
  • 114 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129625 Views

74 replies

12 likes

Account
Login
Premium
  • 129625 Views
  • 74 replies
  • 12 likes

Solved!! Money gone

Hey guys, I just got some sportify cards of the tank station last week and did register them both, each 10 Euros on my account. I did that last week !!! Now my premium account is gone and i cant find the money on my account neither can i find the pur...

Regular

Hey guys, I just got some sportify cards of the tank station last week and did register them both, each 10 Euros on my account. I did that last week !!! Now my premium account is gone and i can...

Robbie

Spotify Legend

1052 Views

9 replies

0 likes

Premium
  • 1052 Views
  • 9 replies
  • 0 likes

Spotify Premium. Paypal Error

Hello, im from Germany and wanted to subscribe for Spotify Premium. I linked my bank acc. to PayPal (It is verified etc. but i dont have a Credit Card). After i logged through Spotify to my Paypal Acc. it either says that I need a Credit Card to pay ...

Newbie

Hello, im from Germany and wanted to subscribe for Spotify Premium. I linked my bank acc. to PayPal (It is verified etc. but i dont have a Credit Card). After i logged through Spotify to my Paypal Ac...

Joe

Community Legend

1162 Views

5 replies

0 likes

Account
Other
Premium
Subscription
  • 1162 Views
  • 5 replies
  • 0 likes

Signed up an old account for Premium - how to move it my new one

Hi, I can't remember a login for the first spotify account I've made for the life of mine - everything I tried failed. It got furthermore confusing after the merger with facebook and all that jazz. I now have a new account which I use with my faceboo...

Casual Listener

Hi,   I can't remember a login for the first spotify account I've made for the life of mine - everything I tried failed. It got furthermore confusing after the merger with facebook and all t...

Peter__

Community Legend

545 Views

6 replies

0 likes

  • 545 Views
  • 6 replies
  • 0 likes

Won't let me cancel free trial

I am trying to cancel my Spotify Free Trial before my first month is up so it will not charge me for premium from now on. On the Help page I read how to cancel my subscription, but I can not complete step 3. I went to the Subscription page and logged...

Newbie

I am trying to cancel my Spotify Free Trial before my first month is up so it will not charge me for premium from now on. On the Help page I read how to cancel my subscription, but I can not complete...

Peter__

Community Legend

1421 Views

2 replies

1 likes

Subscription
  • 1421 Views
  • 2 replies
  • 1 likes

Spotify Summer using a Gift Card

I want to purchase Spotify premium through the summer buy 1 month get 2 free deal with a gift card I have bought. The problem is there is no option to purchase Spotify with the gift card, when I redeem the card it asks if I want to redeem card, if I ...

Newbie

I want to purchase Spotify premium through the summer buy 1 month get 2 free deal with a gift card I have bought. The problem is there is no option to purchase Spotify with the gift card, when I rede...

Peter__

Community Legend

268 Views

2 replies

0 likes

Premium
Subscription
  • 268 Views
  • 2 replies
  • 0 likes

Solved!! account linking to facebook

Hello, I have a problem! When I try to link my account to facebook a login screen of facebook pops up. I log in succesfully and then the pop-up turns to a white screen. Also on my web browser a link pops up and it says OK. I am not sure what I am doi...

Regular

Hello,   I have a problem! When I try to link my account to facebook a login screen of facebook pops up. I log in succesfully and then the pop-up turns to a white screen. Also on my web brow...

Peter__

Community Legend

1298 Views

7 replies

0 likes

  • 1298 Views
  • 7 replies
  • 0 likes

Solved!! Country and future payments

What happens to recurring payments of Spotify Premium if you change country?Let's assume you buy Premium in the USA at 9.99$/month and then move to Europe. Will your account be renewed at 9.99€/month or still be the same price? Thank you in advance f...

Roadie

What happens to recurring payments of Spotify Premium if you change country? Let's assume you buy Premium in the USA at 9.99$/month and then move to Europe. Will your account be renewed at 9.99€/m...

Joe

Community Legend

662 Views

5 replies

0 likes

Account
Premium
Subscription
  • 662 Views
  • 5 replies
  • 0 likes

Spotify premium without creditcard or paypal

Hi! I still have 301 spotify unlimited days left over but i want to change it into 155 days of premium, as it says, but since i dont have a credit card i cant do anything.Is there any way to change it in to premium? can you guys do it manually?

Newbie

Hi! I still have 301 spotify unlimited days left over but i want to change it into 155 days of premium, as it says, but since i dont have a credit card i cant do anything. Is there any way to change...

Joe

Community Legend

272 Views

1 replies

0 likes

Premium
Unlimited
  • 272 Views
  • 1 replies
  • 0 likes

Solved!! When did I create my account with Spotify?

I used to be able to see the date of my initial registration to this website. I am curious to find the exact date I registered for Spotify.

Casual Listener

I used to be able to see the date of my initial registration to this website.  I am curious to find the exact date I registered for Spotify.  

d1rdw0lf

Casual Listener

1479 Views

2 replies

0 likes

  • 1479 Views
  • 2 replies
  • 0 likes

Someone has taken controll of my premium spotify account.

I have been logged out of all my but one of my clients, which is in offline mode, and I cannot log in. Someone has stolen my account and changed all of the information. I have contacted the Spotify Support Team, but I haven't received a reply. This i...

Casual Listener

I have been logged out of all my but one of my clients, which is in offline mode, and I cannot log in. Someone has stolen my account and changed all of the information. I have contacted the Spotify S...

Jamie

Spotify Legend

265 Views

3 replies

0 likes

Account
Login
Other
Premium
  • 265 Views
  • 3 replies
  • 0 likes

Paid for premium but haven't got it

Why is it that my brother paid for premium for me it says premium on his computer but when I log in on my iPad or my iPhone it says I'm still on Spotify free and I have to pay for it again

Newbie

Why is it that my brother paid for premium for me it says premium on his computer but when I log in on my iPad or my iPhone it says I'm still on Spotify free and I have to pay for it again

Jamie

Spotify Legend

268 Views

1 replies

0 likes

  • 268 Views
  • 1 replies
  • 0 likes

"Oops! Something went wrong, please try again or check out our help area" help!

Hi!Im trying to gift spotify to a friend but i only get this message:"Oops! Something went wrong, please try again or check out our help area"What's wrong?

Casual Listener

Hi! Im trying to gift spotify to a friend but i only get this message: "Oops! Something went wrong, please try again or check out our help area" What's wrong?

Jamie

Spotify Legend

3275 Views

5 replies

0 likes

  • 3275 Views
  • 5 replies
  • 0 likes

Wrong Facebook account to spotify account

Please disconnect my Facebook account (Jacqueline Yu) from Mohammadazab's spotify account. Apparently this happens often?

Visitor

Please disconnect my Facebook account (Jacqueline Yu) from Mohammadazab's spotify account. Apparently this happens often?

Joe

Community Legend

247 Views

1 replies

0 likes

  • 247 Views
  • 1 replies
  • 0 likes

Solved!! Can't log in through Facebook with app

I just to have a iphone but it got stolen yesterday and now i have a nokia temporarly and it has spotify ! yeah !! only when i open spotify it doesnt have a option for log in with facebook which i have always done. it doesnt accept my facebook userna...

Casual Listener

I just to have a iphone but it got stolen yesterday and now i have a nokia temporarly and it has spotify ! yeah !! only when i open spotify it doesnt have a option for log in with facebook which i ha...

GabriellaT

Casual Listener

622 Views

6 replies

0 likes

Login
  • 622 Views
  • 6 replies
  • 0 likes

help!! possible hack??

Hi while instructing my friend on how to add me as a friend and follow me, i asked him to type in my name and click on it. It came up with my picture and name as it should do but when clicked it showed a completely different profile. Thinking it was ...

Casual Listener

Hi while instructing my friend on how to add me as a friend and follow me, i asked him to type in my name and click on it. It came up with my picture and name as it should do but when clicked it show...

emochild88

Casual Listener

328 Views

5 replies

0 likes

Account
Security
  • 328 Views
  • 5 replies
  • 0 likes

Spotify not functioning on my device

My S3 died and I have my old HTC Evo laying around. I have temporarialy activated it and it says that my current version of Spotify does not function with this device. Is there anything I can do? Or am I screwed till i get an updated phone?

Music Fan

My S3 died and I have my old HTC Evo laying around.  I have temporarialy activated it and it says that my current version of Spotify does not function with this device.  Is there anything I...

dennyberry3

Music Fan

372 Views

5 replies

0 likes

Account
  • 372 Views
  • 5 replies
  • 0 likes

Student Discount With Summer Deal?

Hi, I had just discovered the summer deal of paying for 1 month and getting 2 for free, but I was wondering whether I could use that deal in conjunction with the student discount (£4.99 a month) for Premium. Would this work? Or would I have to pay th...

Newbie

Hi,   I had just discovered the summer deal of paying for 1 month and getting 2 for free, but I was wondering whether I could use that deal in conjunction with the student discount (£4.99 a ...

Peter__

Community Legend

547 Views

1 replies

0 likes

  • 547 Views
  • 1 replies
  • 0 likes

Double Charged

I got double charged for my account. I went through the free premium trial and decided to stay on my premium membership. Check my acount and was charged the ten bucks twice. Shouldn't it only be for ten dollars once since the first month was free? He...

Newbie

I got double charged for my account. I went through the free premium trial and decided to stay on my premium membership. Check my acount and was charged the ten bucks twice. Shouldn't it only be for ...

Greg

Roadie

232 Views

1 replies

0 likes

  • 232 Views
  • 1 replies
  • 0 likes

question

My facebook account is closed how can i login now?

Newbie

My facebook account is closed how can i login now?

Peter__

Community Legend

278 Views

1 replies

0 likes

  • 278 Views
  • 1 replies
  • 0 likes

Account Questions

I am using a third party application called EC Touch for the iPhone which uses your API so I can log into Spotify on my iPhone but control access to my music via my Pioneer car stereo's app mode interface directly on its display. Their application cr...

Regular

I am using a third party application called EC Touch for the iPhone which uses your API so I can log into Spotify on my iPhone but control access to my music via my Pioneer car stereo's app mode inte...

Peter__

Community Legend

482 Views

4 replies

0 likes

Other
  • 482 Views
  • 4 replies
  • 0 likes