Accounts

I have a premium account but when I deleted my account on facebook dissapeared!!

Account credentials changed without knowledge

Hi, I have an account with a username "tugo1907". Suddenly my playlists have disappeared and my mail changed to spotify@pesix.de without my knowledge. Also i can't login with my password, and can't change my mail address because site says my password...

logg out all devices

Plz logg out all my devices thomas1b2

[FIXED] Having issues with Spotify right now?

Hey everyone! Currently, Spotify is having some DNS issues at the moment and they are working hard to resolve the issue. For a temporary workaround switch your DNS information to OpenDNS' servers: 208.67.222.222 208.67.220.220 If you need instruction...

Deleted profile?

So yesterday I was working with a customer service rep because I was charged when I wasn't on premium. They offered me a refund and now my profile is deleted. I login using my facebook and it says "welcome to spotify" and all my playlists are gone. I...

Not able to remove facebook integration

Hi there, I typically sign in with a spotify logon but by accident it's now showing a facebook profile of my girlfriend. Even though she is a five start girlfriend can you help me change it back. She has already disconnected the facebook integration ...

Spotify Premium isn't working

Hi there, I paid to get my student discounted version of spotify premium, and with that came the free week of premium. After that week was over, premium no longer works even though I have paid for the subscription. I have tried uninstalling it and lo...

Other options for payment

Earlier I got a pop up message showing other payment options such as mobile payment, forgot the others. Yup another options other than the visa/mastercard and paypal. Now it's gone. How am I able to get to those options again? It's not showing anymor...

Can't open my app or save music

Hi. I can't open my I phone app any more. I have to keep delateing it then download it again. This only works 1 time then I have to start the same process again. Also I can't save artists or albums. I spent about 3 hours 2 nights ago saving all my be...

Spotify premium on ipad2

I cannot download my playlist. It stops at 125 then stops syncing

change card details from a swedish card to a uk card

Hi! I tried to change my card details from my swedish mastercard to a uk visa debit. Everytime i type in my uk card details it wont go work. I have now instead cancelled my subscription on my swedish card but want a subscription on my uk card. What c...

Forgotten password + wrong e-mail address

Hi, My mother has gotten herself into a rather vexing situation concerning her Spotify account. She has forgotten her password, but at the same time she has discovered her account is linked to the wrong e-mail address, so we can't use the standard ch...

My account has been hacked

My account has been hacked and the password, email address has been changed. Will cancel my subscription immediately unless resolved please email [Snip-Email(Privacy)-Peter]

Paying for Premium by cannot access it

I recently upgraded my free account to premium and was charged for it on my card but i cannot access it! It is beyond frustrating. I have sent it a forum but have yet to hear anything back. Also all the playlists i have created in the free version ha...

How do I print a gift card without the recipient's email address?

I want to print a gift card but i don't have the recipient's email address. How can I do this?

Seperate Accounts Merged Resulting In Loss Of Playlists etc.

Hello! So here is my issue, I had a username/email Spotify account at first and then later made another with my Facebook account. I have been using the Facebook Spotify account via my tablet, phone, and computer the most for the last few years and bu...

3 for 1 with gift card

Hello, I've bought a €10 giftcard for the promotion 2 monts free when you buy 1 month premium. But now I went to the spotify.com/redeem site and I can only chose between 2 months unlimited or 1 month premium, but I want the promotion. What can I do t...

Spotify + Vodafone

I've signed up for Spotify using my new Vodafone 4G Red account but when I log into Spotify I only have the Free verision not Premium. Is there a way to fix this?

Someone using my account

While I was listening to music today, all of a sudden the track list changed. I clicked the speaker icon and noticed another device connected that I did not recognize. I changed my password and logged back in but the device was still connected. What ...