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I have been hacked

I have been hacked

May I only use the Facebook linked system with out the stupid email and password method? I have tried to reset my password twice, and the hacker just change my password then leave some message to laugh at me. I also checked my gmail and Facebook, they are totally fine. My device ID is 21dnyohsjqgmglc6jqc3hnmaa. Check the history

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1 Reply

Hey @Joseph155142, thanks for coming to the Spotify Community.

This is definitely not okay. I recommend following the steps from ”Someone else has gained access to my account” here for the next steps to take.

Thanks, hope you're having a great day!

HuboSpotify Star
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