I have paid but it doesn't work

[alfredpfandl]

Hello,
I have paid my spotify 3 months with my Credit Card, now i wanted to pay with the spotify Voucher again. I have paid on Nov 22 and today my spotify is cancelled. I am very pissed, can you help me?

Lg fredi

[Jacob]

Hey, sorry to hear about your issue. Luckily, Spotify has a troubleshooting guide that you can look over to try to solve this problem! If you follow all of those steps and none of them help you, please respond again and I can try to help you further.

[alfredpfandl]

Thanks, i will try my best!
Lg