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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

88963 Views

9 replies

2 likes

Account
Login
  • 88963 Views
  • 9 replies
  • 2 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

759309 Views

18 replies

29 likes

  • 759309 Views
  • 18 replies
  • 29 likes

SMART Premium Subscription

Hi Guys,How can I use my SMART to register as PREMIUM? I tried so many times but spotify didn't send any verification code to my number. Thanks in advance.

Newbie

Hi Guys, How can I use my SMART to register as PREMIUM? I tried so many times but spotify didn't send any verification code to my number.   Thanks in advance.

Maxim

Spotify Star

518 Views

1 replies

0 likes

Premium
Subscription
  • 518 Views
  • 1 replies
  • 0 likes

Hello! About two accounts

Hello! I was wondering if there is a possibility to be logged in to two different account at the same time?Because i have one private spotify account for me, and one for the Office, and it is annoying to have to log in and out of both of these accoun...

Newbie

Hello! I was wondering if there is a possibility to be logged in to two different account at the same time? Because i have one private spotify account for me, and one for the Office, and it is annoy...

sakura08

Roadie

219 Views

1 replies

0 likes

  • 219 Views
  • 1 replies
  • 0 likes

premium payment

my premium payment is saying it's late because i have no money on my card right now. Will they atomatically take it off once i get paid in a few days or will i have to reenter my information?

Newbie

my premium payment is saying it's late because i have no money on my card right now. Will they atomatically take it off once i get paid in a few days or will i have to reenter my information?

Bearfootrecords

Community Legend

317 Views

1 replies

0 likes

Premium
Subscription
  • 317 Views
  • 1 replies
  • 0 likes

Superuser Contribution problemas na conta

Olá me chamo Weverton, estou com o problema na conta, paguei 2x a conta spotfy, e minha assinatura não foi, não sei o que houve, preciso da minha conta de novo não consigo entrar em contato com o spotify, se eu estiver falando agora, pfvr me mande um...

Newbie

Olá me chamo Weverton, estou com o problema na conta, paguei 2x a conta spotfy, e minha assinatura não foi, não sei o que houve, preciso da minha conta de novo não consigo entrar em contato com o spo...

isathepimp

Newbie

397 Views

2 replies

0 likes

  • 397 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution TESTAMENT NEW ALBUM DOES NOT WORK !!!!

hello everyone , testament new album BROTHERHOOD OF THE SNAKE's tracks number 5,6 and 7 doesn't work on spotify..They are starting but breaking at the half of songs..Please help aout it

Regular

hello everyone , testament new album BROTHERHOOD OF THE SNAKE's tracks number 5,6 and 7 doesn't work on spotify.. They are starting but breaking at the half of songs.. Please help aout it

user-removed

Not applicable

4225 Views

57 replies

4 likes

  • 4225 Views
  • 57 replies
  • 4 likes

Subscription

I cant complete payment because the mobile carrier is not sending me the PIN. I've already canceled previous subscription (promo) but it still doesnt work. Is there a step that i failed to do?

Visitor

I cant complete payment because the mobile carrier is not sending me the PIN. I've already canceled previous subscription (promo) but it still doesnt work. Is there a step that i failed to do?

SF_MK

Newbie

260 Views

1 replies

0 likes

  • 260 Views
  • 1 replies
  • 0 likes

Double Charged For Months!

Okay so I have been trying to get a hold of somebody for months and months to get this taken care of but no one at spotify seems to care. They never reply to my emails and i have been emailing for months. I have been getting double charged ever since...

Newbie

Okay so I have been trying to get a hold of somebody for months and months to get this taken care of but no one at spotify seems to care. They never reply to my emails and i have been emailing for mo...

tomasrex

Roadie

221 Views

1 replies

0 likes

  • 221 Views
  • 1 replies
  • 0 likes

Trouble with Spotify Student

So I cancelled my premium account and resubscribed to spotify student, but it still says im on the free option. i tried logging in and out and nothing. My bank account has sufficient funds and i even called them to make sure the transaction went thro...

Casual Listener

So I cancelled my premium account and resubscribed to spotify student, but it still says im on the free option. i tried logging in and out and nothing. My bank account has sufficient funds and i even...

Maxim

Spotify Star

392 Views

3 replies

0 likes

Subscription
  • 392 Views
  • 3 replies
  • 0 likes

Superuser Contribution spotify premium for family

buongiorno, sono interessato ad attivare spotify premium for family solo che leggendo le vostre condizioni ho letto che quelli che usufruiscono di questo servizio devono vivere nello stesso indirizzo.Ecco, in famiglia siamo in quattro solo che uno de...

Casual Listener

buongiorno, sono interessato ad attivare spotify premium for family solo che leggendo le vostre condizioni ho letto che quelli che usufruiscono di questo servizio devono vivere nello stesso indirizzo...

user-removed

Not applicable

397 Views

1 replies

0 likes

Premium
  • 397 Views
  • 1 replies
  • 0 likes

Superuser Contribution votre compte est utilisé ailleurs

Bonjour Depuis hier, sur mon Android (V6.x), ma musique se met régulièrement en pause et le message "votre compte est utilisé ailleurs" apparait. Mon compte n'est normalement pas utilisé ailleurs. J'ai un 2e téléphone mais il était désactivé lorsque ...

Newbie

Bonjour   Depuis hier, sur mon Android (V6.x), ma musique se met régulièrement en pause et le message "votre compte est utilisé ailleurs" apparait.   Mon compte n'est normalement pas ut...

wtoggo

Newbie

2162 Views

5 replies

0 likes

Login
Security
  • 2162 Views
  • 5 replies
  • 0 likes

Can't sign in

My payment failed so my account was deactivated but every time I try to sign in it's telling me there's no account associated with my email address even though I'm getting emails from you?!!How do I sign in and pay?!!

Newbie

My payment failed so my account was deactivated but every time I try to sign in it's telling me there's no account associated with my email address even though I'm getting emails from you?!! How do ...

Maxim

Spotify Star

240 Views

1 replies

0 likes

  • 240 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problemas con la Biblioteca

Tengo problemas con la biblioteca, no se porque pero todo lo que tenia guardado en mi cuenta, en mi biblioteca, los playlist ,los artistas guardados no esta , la tengo vaciaPorque ? Y como lo puedo restaurar

Newbie

Tengo problemas con la biblioteca, no se porque pero todo lo que tenia guardado en mi cuenta, en mi biblioteca, los playlist ,los artistas guardados no esta , la tengo vacia Porque ? Y como lo puedo...

aureandres

Newbie

1937 Views

2 replies

0 likes

  • 1937 Views
  • 2 replies
  • 0 likes

Lost Password / Ceased getting email from spotify

I know many people have had similar issues, but: Spotify updated and logged me out (on my phone). I forgot my password, but when i hit the 'forgot password' button, no email arrives to my inbox (i have waited well over a week now and tried multiple t...

Casual Listener

I know many people have had similar issues, but:  Spotify updated and logged me out (on my phone).  I forgot my password, but when i hit the 'forgot password' button, no email arrives to my...

sageturk

Casual Listener

253 Views

1 replies

0 likes

Login
  • 253 Views
  • 1 replies
  • 0 likes

my account was double charged this month for service. i was charged oct 3rd and 27th

my name is yolette jackson and my account was double charged the month of oct and i do not know why. i was charged the 3rd and the 27th. my email address is *************

Newbie

my name is yolette jackson and my account was double charged the month of oct and i do not know why.  i was charged the 3rd and the 27th.  my email address is *************

Maxim

Spotify Star

222 Views

1 replies

0 likes

Subscription
  • 222 Views
  • 1 replies
  • 0 likes

Student Discount Ended

I had been on the College Discount for over a year, but for the past three months I have been charged $9.99

Casual Listener

I had been on the College Discount for over a year, but for the past three months I have been charged $9.99

KatesHere

Community Legend

1328 Views

4 replies

0 likes

  • 1328 Views
  • 4 replies
  • 0 likes

Superuser Contribution Dissocier compte facebook

Bonjour, je possède un compte spotify prenium le soucis c'est que je voudrais le dissocier de facebook car je suis sur le point de supprimer mon compte. Je voudrais donc savoir comment fait on pour se connecter sans réouvrir mon compte facebook et ne...

Newbie

Bonjour, je possède un compte spotify prenium le soucis c'est que je voudrais le dissocier de facebook car je suis sur le point de supprimer mon compte. Je voudrais donc savoir comment fait on pour s...

user-removed

Not applicable

2626 Views

1 replies

0 likes

Premium
  • 2626 Views
  • 1 replies
  • 0 likes

Login Trouble

Long story short is, someone logged into my email and changed the password and I can no longer log in. I made the password for my spotify a long time ago and I can no longer remember it, I wouldn't mind making a new account but I still get 10 bucks t...

Newbie

Long story short is, someone logged into my email and changed the password and I can no longer log in. I made the password for my spotify a long time ago and I can no longer remember it, I wouldn't m...

kirashi

Community Legend

263 Views

1 replies

0 likes

Account
  • 263 Views
  • 1 replies
  • 0 likes

Superuser Contribution como ser premium?

eu coloquei o número do meu cartão pra ser premium,ele passou a compra duas vezes mas ainda não sou premium!

Newbie

eu coloquei o número do meu cartão pra ser premium,ele passou a compra duas vezes mas ainda não sou premium!

user-removed

Not applicable

432 Views

1 replies

0 likes

Premium
  • 432 Views
  • 1 replies
  • 0 likes

Solved!! Slow support / unlinking Facebook

Hello folks, I've recently decided to get rid of my Facebook account. Unfortunately I still need it to log-in to Spotify.I read up on the Support page that the only way to unlink the Facebook account is to create a new premium account and import song...

Casual Listener

Hello folks,   I've recently decided to get rid of my Facebook account. Unfortunately I still need it to log-in to Spotify. I read up on the Support page that the only way to unlink the Faceb...

quintosh

Casual Listener

604 Views

3 replies

0 likes

Other
Premium
Subscription
  • 604 Views
  • 3 replies
  • 0 likes