Visa debit no longer accepted

My visa debit is how I've paid for my premium account for over year, now all of a sudden, after upgrading to the family premium, it is no longer working. There is definitely money in my account, I just keep getting this error. HELP I miss my tunes!

• QuinlanRSmith
• Newbie
• My visa debit is how I've paid for my premium account for over year, now all of a sudden, after upgrading to the family premium, it is no longer working. There is definitely money in my account,...
• 2016-11-30 7:39:26 PM
• 199 Views
• 0 replies
• 0 likes
• Account

Two accounts billing to my card but I only know about one

My company has an account for our Sono's system. I am in charge of operations, and as I was reviewing my monthly statement- I noticed that I was being billed for two $9.99 subscriptions. My company card is fairly new and noone else has access to my c...

• jckoay
• Newbie
• My company has an account for our Sono's system. I am in charge of operations, and as I was reviewing my monthly statement- I noticed that I was being billed for two $9.99 subscriptions. My company c...
• 2016-11-30 7:38:49 PM
• 117 Views
• 0 replies
• 0 likes

Paid for a 3 month Spotify premuim and didn't get it.

After paying with the offer for 0.99 cents (EUR) and succesfully finishing the transaction, my premium membership didn't start. And after paying I got a message, which I todd it was about telling me that my premium activation was succesful, regardles...

• user-removed
• Visitor
• After paying with the offer for 0.99 cents (EUR) and succesfully finishing the transaction, my premium membership didn't start. And after paying I got a message, which I todd it was about telling me ...
• 2016-11-30 7:17:10 PM
• 2016-11-30 7:22:29 PM
• Jacob
• Community Legend
• 141 Views
• 1 replies
• 0 likes

Wondering why i was charged 3 times in the same month. Once in the first, the 28th and today.

• Prec_ious
• Casual Listener
• 2016-11-30 5:01:09 PM
• 2016-11-30 7:16:02 PM
• danckaertpeter
• Newbie
• 176 Views
• 3 replies
• 0 likes
• Subscription

Subscribing

I can't get the premium with Paypal. i've tried probably 10 times. i need help! does it just not work with paypal anymore?

• butvilas05
• Casual Listener
• I can't get the premium with Paypal. i've tried probably 10 times. i need help! does it just not work with paypal anymore?
• 2016-11-29 12:02:13 PM
• 2016-11-30 7:13:04 PM
• Hubo
• Community Legend
• 290 Views
• 3 replies
• 0 likes
• Premium

Ups su tarjeta está teniendo un mal día..

Estimados no puedo suscriibirme por quee me tira el mensaje "Ups, parece que tu tarjeta o proveedor de pago están teniendo unmal día. No te preocupes...."No creo que el problema sea la tarjeta, efectuo normalmente compras y pagos por internet, favor ...

• Pato90
• Casual Listener
• Estimados no puedo suscriibirme por quee me tira el mensaje "Ups, parece que tu tarjeta o proveedor de pago están teniendo unmal día. No te preocupes...." No creo que el problema sea la tarjeta, efe...
• 2016-11-30 6:04:35 PM
• 2016-11-30 7:03:49 PM
• Bittencourt
• Spotify Star
• 281 Views
• 3 replies
• 0 likes

Sucripcion forma de pago

Hola quiero cambiar mi forma de pago a cargo a mi cuenta at&t playstore

• Eddieevil
• Newbie
• Hola quiero cambiar mi forma de pago a cargo a mi cuenta at&t playstore
• 2016-11-30 7:02:36 PM
• 127 Views
• 0 replies
• 0 likes
• Subscription

I BOUGHT A PREMIUM 3 MONTHS BUT ...

I BOUGHT A PREMIUM 3 MONTHS FOR 1₺ but my account is not premium. The other problem is that "Will my account buy premium automatically 3 months later ?" bcs my account is not premium..

• canmustu1
• Casual Listener
• I BOUGHT A PREMIUM 3 MONTHS FOR 1₺ but my account is not premium.   The other problem is that "Will my account buy premium automatically 3 months later ?" bcs my account is not premium..
• 2016-11-30 5:33:13 PM
• 2016-11-30 6:48:19 PM
• canmustu1
• Casual Listener
• 214 Views
• 4 replies
• 0 likes

[french] Spotify famille

BonjourJ'ai souscrit à spotify family alors que j'étais sur spotify premium. Rien ne m'est indiqué quand à l'arret du prélèvement des 9,99 pour spotify premium. Prelevement premium le 3 de chaque mois, le dernier 3/11SOuscription à famille le 30/11, ...

• AlbanVignier
• Newbie
• Bonjour J'ai souscrit à spotify family alors que j'étais sur spotify premium. Rien ne m'est indiqué quand à l'arret du prélèvement des 9,99 pour spotify premium.   Prelevement premium le 3 de...
• 2016-11-30 6:44:20 PM
• 118 Views
• 0 replies
• 0 likes

Cannot Receive Pin Code

I am on a Globe Carriee and I want the premium promo 49 pesos for 3 months but I cant receive any pins I typed my number correctly how could I receive it?

• MarcDizon37
• Casual Listener
• I am on a Globe Carriee and I want the premium promo 49 pesos for 3 months but I cant receive any pins I typed my number correctly how could I receive it?
• 2016-11-23 10:49:53 AM
• 2016-11-30 6:34:25 PM
• iamkiel98
• Newbie
• 394 Views
• 2 replies
• 0 likes

I have paid but it doesn't work

Hello,I have paid my spotify 3 months with my Credit Card, now i wanted to pay with the spotify Voucher again. I have paid on Nov 22 and today my spotify is cancelled. I am very pissed, can you help me?Lg fredi

• alfredpfandl
• Casual Listener
• Hello, I have paid my spotify 3 months with my Credit Card, now i wanted to pay with the spotify Voucher again. I have paid on Nov 22 and today my spotify is cancelled. I am very pissed, can you hel...
• 2016-11-30 5:49:31 PM
• 2016-11-30 6:02:28 PM
• alfredpfandl
• Casual Listener
• 163 Views
• 2 replies
• 0 likes

Compra de premium $900 CO cobro triple

Hola, hice mi compra de premium por $900 CO, y me descontaron 3 veces $900 miro en mi cuenta de spotify en recibos y solo tengo 1 generado... como puedo solucionar este problema ?

• DavPz
• Newbie
• Hola, hice mi compra de premium por $900 CO, y me descontaron 3 veces $900 miro en mi cuenta de spotify en recibos y solo tengo 1 generado...  como puedo solucionar este problema ?
• 2016-11-30 5:25:10 PM
• 211 Views
• 0 replies
• 0 likes

My Spotify will not let me log in with facebook on the app even even though I have an account. Help!

• amyers97
• Newbie
• 2016-11-30 5:17:43 PM
• 2016-11-30 5:23:59 PM
• alanbessa
• Music Fan
• 161 Views
• 1 replies
• 0 likes

Account charged 5 times but still not on premium

Hi, I just paid for a new premium account (99p for 3 months) and I was told it was not successful. I then retried about 5 other times - still unsuccessful. I then decided to check my bank account and realised that I was charged 6 times even though I ...

• abbigailtansy
• Casual Listener
• Hi, I just paid for a new premium account (99p for 3 months) and I was told it was not successful. I then retried about 5 other times - still unsuccessful. I then decided to check my bank account and...
• 2016-11-30 3:16:38 PM
• 2016-11-30 5:23:13 PM
• Maxim
• Spotify Star
• 166 Views
• 3 replies
• 0 likes

cambio de cuenta premium a familiar

Estimados,quiero cambiar mi cuenta premium a familiar. ¿Como se hace? Gracias

• dfponcecl
• Newbie
• Estimados, quiero cambiar mi cuenta premium a familiar. ¿Como se hace?   Gracias
• 2016-11-30 3:54:25 PM
• 2016-11-30 5:22:40 PM
• alanbessa
• Music Fan
• 131 Views
• 1 replies
• 0 likes
• Subscription

Upgrades

Hello, I sent this to spotify via contact us but they just referred me here - Hoping someone can help me. I had a subscription via vodafone and was paying £9.99 per month as part of my phone bill. I then one day clicked to upgrade in my app and was t...

• clarefawell
• Casual Listener
• Hello, I sent this to spotify via contact us but they just referred me here - Hoping someone can help me.   I had a subscription via vodafone and was paying £9.99 per month as part of my phone...
• 2016-11-30 4:51:31 PM
• 2016-11-30 5:15:46 PM
• clarefawell
• Casual Listener
• 192 Views
• 2 replies
• 0 likes

Problem with the payment for the family plan

I am an American living in Taiwan with my family. My original spotify account (free) was set up as a US account. We decided to sign up for the family share plan, so I used my US debit card as the payment method and upgraded my account. When I shared ...

• mrolo
• Newbie
• I am an American living in Taiwan with my family. My original spotify account (free) was set up as a US account. We decided to sign up for the family share plan, so I used my US debit card as the pay...
• 2016-11-30 3:51:33 PM
• 2016-11-30 5:14:39 PM
• alanbessa
• Music Fan
• 126 Views
• 1 replies
• 0 likes

Student Subscription

My subscription was previously at the student price but has been changed to the full price. I am still a student, is there any way to change it back?

• RMcI
• Newbie
• My subscription was previously at the student price but has been changed to the full price. I am still a student, is there any way to change it back?
• 2016-11-30 4:08:22 PM
• 2016-11-30 5:00:46 PM
• alanbessa
• Music Fan
• 151 Views
• 1 replies
• 0 likes

Premium

Hab seit Monaten Premium. Nun ein neues Handy... hab mich eingeloggt & nun kommt Werbung. Hab meine Zahlungsdaten nochmals aktualisiert mit der Hoffnung, dass es dann wieder klappt... nix gewesen

• Renata3
• Newbie
• Hab seit Monaten Premium. Nun ein neues Handy... hab mich eingeloggt & nun kommt Werbung. Hab meine Zahlungsdaten nochmals aktualisiert mit der Hoffnung, dass es dann wieder klappt... nix gewesen...
• 2016-11-30 4:58:23 PM
• 161 Views
• 0 replies
• 0 likes