Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Hi,
I have no idea how but when I log into Spotify I now have my friend's Facebook account connected to it instead of mine.
I need to have it disconnected - I have followed numerous instructions (i.e. disconnected from Facebook under 'preferences') but it still continues to show her name on the top right hand corner when I log in and is connected to her account.
Can someone please help me disconnect her account from my Spotify?
Thank you.
Solved! Go to Solution.
Please could I disconnect my facebook? I have a new one and I would like to just use my spotify login? I don't have one but could I please Have one set up. The facebook app on iOS is annoying for using spotify premium....
is it possible?
No. Spotify won't allow you to use it without Facebook, they've sold out to them.
and i used my new facebook to post... silly me..... Can't a moderator sort it out for me?
If you didn't sign up before September 22nd 2011, no, you will not be using Spotify without Facebook.
Hi, I logged in to my spotify-acount from a friends computer and somhow hers facebook och my spotify acount are now connected.
I have found the option to disconnect facebook under Preferences but it does not work!
She can not listen to her spotify the same time as I am and vice versa.
What to do to get rid of the "facebook-virus"?!?!?
/Irrblosset
@Sam wrote:
Irrblosset - Just disconnected that Facebook from your Spotify for you. Should be sorted.
Cant reach my friend right now to check if it worked, but assuming it did; thanks!
Hi!
Could some nice moderator disconnect the facebook account that is connected to my spotify account? My sister borrowd my account and I can't figure out how to disconnect it. Last time I tryd to disconnect it was a couple of mounths ago and I gave up back then. So please disconnect the account so I can connect my.
@worldwalker wrote:
Hi!
Could some nice moderator disconnect the facebook account that is connected to my spotify account? My sister borrowd my account and I can't figure out how to disconnect it. Last time I tryd to disconnect it was a couple of mounths ago and I gave up back then. So please disconnect the account so I can connect my.
Ok done. For reference, the connecting/disconnecting can be done under Edit > Preferences (in Windows)
I accidentally linked my friend's facebook to my spotify account and I wish for the two to be disconnected.
@cloudsk wrote:
I accidentally linked my friend's facebook to my spotify account and I wish for the two to be disconnected.
Your account doesn't appear to be linked to a FB profile at the moment. Did this get sorted?
Hi, my daughter's Facebook account is now associated with my Premium Spotify account. Could somebody please disconnect it as you did for "zeppelin13"..
Many thanks.
I had this problem too. How do I prevent it from happening again? How do other people's Facebook acounts get linked to my Spotify account? I hate the Fcebook tie in Spotify, it is creepy.
Could I have my account disconnected too please? Thanks.
@ssboater wrote:
Could I have my account disconnected too please? Thanks.
OK, done.
Not really working well.. My daughters name still appears in all of my playlists and when I go to settings to log out it asks me if I want to log out of "my daughters name". Its as though her Facebook account has taken over my original spotify account.
@Windi64 wrote:
Not really working well.. My daughters name still appears in all of my playlists and when I go to settings to log out it asks me if I want to log out of "my daughters name". Its as though her Facebook account has taken over my original spotify account.
Your account doesn't appear to be connected to any FB profile at the moment. You are just logging in with 'wini64' as the username, right? Rather than anything else?
I would like to have a stand-alone spotify account, without it being connected to my facebook. I would also like to change the email address that is currently associated with it. Please help. Thank you.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…